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Join as a Customer Service Assistant in an Out of Hours role for Facilities Management, providing excellent service remotely with flexible schedules and career growth opportunities.
Job Responsibility:
Answer incoming calls
log and dispatch job orders
handle client queries
prepare job quotes
keep systems updated
work closely with suppliers and clients
provide high-quality customer service
Requirements:
Experience in customer service
ability to work independently
great timekeeping and communication skills
organized and reliable
ability to multitask and work well with others
proficiency in Microsoft Office
ability to quickly learn in-house systems
bonus points for experience in Facilities Management or Help Desk