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Customer Service Assistant

United Kingdom, Swanton Morley, Dereham 12.25 GBP / Hour · Job Posted March 24, 2026
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Job Description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 16 hours per week. As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 49.2 weeks per year. Its working in a small quiet bar so the applicant must be over 18 and involves lone working so will need to work using own initiative.

Job Responsibility

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Requirements

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential
  • Must be over 18
  • Will need to work using own initiative

Nice to have

Have experience within a similar catering-related role

What we offer

Every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate

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