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Customer Service Assistant

United Kingdom, Lancaster 8.82 - 12.71 GBP / Hour · Job Posted April 19, 2026
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Job Description

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile. Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

Job Responsibility

  • Creating a helpful and friendly customer experience
  • Assisting customers
  • Ensuring parking is easy, trolleys are in reach, help is at hand, stock is in the right place, deliveries are on time, and payment is met with a smile

Requirements

  • Experience working in a similar customer service role
  • Flexibility to change days with a couple of weeks' notice or cover holidays and sickness
  • High level of customer service
  • Ability to deal with and assist customers daily

What we offer

  • Up to £300 per month gain share bonus
  • Up to 10% employer pension contribution
  • Up to 35 days of annual leave including 8 days of bank holidays
  • 20% colleague discount
  • Save-as-you-earn scheme
  • Cashback health scheme
  • Cycle to work
  • Life assurance
  • Peppy
  • Aviva Digital GP
  • Financial Education & loans
  • Discount platform including savings and cash back at numerous retailers, savings on gym membership

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