Customer Service Assistant, Office Angels

Office Angels

Location:
United Kingdom, Wakefield

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic team environment? If so, we have the perfect opportunity for you! Our client is seeking a dedicated and enthusiastic Customer Service Representative to join their vibrant team on a full-time, permanent basis.

Job Responsibility:

Provide Amazing Service: Demonstrate a clear understanding of customer needs by taking ownership of queries and driving them to resolution
Collaborate Across Departments: Work closely with various teams to develop solutions for customer issues, ensuring smooth operations
Accurate Reporting: Prepare timely reports on customer order fulfilment and KPIs to help the business track progress
Manage Customer Data: Input and maintain data accurately in customer systems, ensuring all information is up to date
Handle Customer Orders: Process orders efficiently via various systems, ensuring a seamless experience for customers

Requirements:

Clear and Concise Communication
Team Player
Customer Focus
Basic skills in MS Office (Word and Excel)

What we offer:

A collaborative and cheerful work environment where your ideas are valued
Opportunities for professional development and career progression
A chance to be part of an organisation that prioritises customer satisfaction and team spirit

Additional Information:

Job Posted:
May 12, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Customer Service Assistant