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Customer Service Assistant

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360 Resourcing Solutions

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Location:
United Kingdom , Bewdley

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

8.00 - 12.21 GBP / Hour
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Job Description:

Interested in working at one of the UK’s most exciting wildlife attractions? Do you want to be part of a unique park that’s been delighting guests for over 50 years? Does the idea of helping visitors create unforgettable, once‑in‑a‑lifetime memories inspire you? Then this is the perfect role for you! HB Leisure Ltd are looking for enthusiastic and people-centric individuals to work as Customer Service Assistants (Arcade Host) at West Midlands Safari Park! As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests, restocking prizes, handing out prizes and ensuring that they have as much fun as possible playing our games in the Arcade.

Job Responsibility:

  • Welcome guests and provide great customer service
  • Manage and restock prize inventory
  • Ensure the cleanliness and tidiness of the arcade and games
  • Report any machine issues and needed repairs to management
  • Support general arcade operations

Requirements:

  • Great customer service, communication skills and a positive, outgoing personality
  • Honest, reliable and a responsible individual with strong work ethic
  • A passion for hospitality and creating joyful moments
  • Ability to thrive in a fast-paced, outdoor setting all year round
  • Are able to offer good availability on weekdays and weekends (including bank holidays)
  • Be able to follow instructions and comply with all company standards
What we offer:
  • Daily Bonus Scheme
  • Flexible working hours
  • Recommend A Friend Bonus (Subject to T&C's)
  • Discounts to hundreds of tops retailers
  • Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts
  • Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
  • 25% discount in retail and food & beverage units across sites
  • Uniform provided

Additional Information:

Job Posted:
January 15, 2026

Work Type:
On-site work
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