Customer Service Assistant

Summer Temporary Customer Service Assistant at London King’s Cross Station. £15.10 per hour, average 35 hours per week. 26th June to 6th September. Start Your Summer Career in Rail at London King’s Cross Station! The role and about you: We are looking for enthusiastic and reliable Customer Service Assistants to join our team at London King’s Cross Station for a summer temporary contract running from 26th June to 6th September. This is a fantastic opportunity to gain hands-on experience within the railway industry, working in one of the UK’s busiest and most exciting transport hubs while developing valuable customer service skills. As a Customer Service Assistant, you will be at the forefront of passenger interaction, supporting customers with journey enquiries, ticket information, train times, and general travel assistance. You will also help passengers who require luggage support and ensure they receive a positive and seamless travel experience throughout their journey. This role requires excellent communication skills, a proactive attitude, and a strong commitment to delivering outstanding customer service in a fast-paced environment. You will be working as part of a team on a roster covering early shifts starting from approximately 07:00 and late shifts finishing no later than 20:00, with an average working week of 35 hours. Next steps: If you are motivated, customer-focused, and keen to build a career within the railway sector, we want to hear from you. Following your application, shortlisted candidates will be invited to attend a video interview. Successful applicants must be able to provide evidence of their right to work in the UK and will be required to complete a pre-employment Drug & Alcohol test prior to starting.