CrawlJobs Logo
360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Customer Service Assistant

United Kingdom, Exeter 13.62 GBP / Hour · Job Posted April 11, 2026
Apply Position
Job Link Share

Job Description

We’re Hello Student, part of the Empiric Student Property Group. With over 9000 beds around the UK our properties are some of the best in the market and our friendly and approachable team get to know our students, so that we provide a more personal experience. Be a part of that unforgettable service! We are only just getting started and we need great individuals to continue our success. You will work as part of a collaborative team that believes in respectfulness, supporting each other and most of all having FUN!

Job Responsibility

  • Create a “home away from home” community for students.
  • Plan exciting social events and deliver stand-out check in/check-out experiences.
  • Handle complaints with care and ensure students feel supported.
  • Drive great reviews and high customer satisfaction scores.
  • Help meet city revenue and sales targets.
  • Stay on top of local trends and competition.
  • Smash sales targets and boost re-booking.
  • Balance financial performance with customer happiness
  • Engage with local communities through volunteer days and charity efforts.
  • Promote recycling, energy-saving, and other echo friendly practices.
  • Be an advocate for positive social and environmental change.
  • Keep buildings safe, clean, and well maintained.
  • Promote a positive safety culture, handling emergencies and reporting incidents as needed.
  • Stay up to date with training and always prioritise health and safety.

Requirements

  • Experience in PBSA, hospitality or a similar field
  • Proven background in customer service, compliance, and sales
  • Ability to juggle multiple priorities and problem-solve effectively.
  • Enthusiasm for fostering community and driving results.

What we offer

  • 25 days holiday entitlement (pro rata for part time colleagues)
  • Have your birthday off!
  • 8% pension (7.5% employer / 0.5% employee) contribution
  • SmartTech - get the latest technology and spread the payments over time with no interest or upfront payments
  • Access to Reward Gateway and enjoy discounts with a number of leading retailer
  • Cycle 2 Work Scheme
  • Service Award Scheme (one day per year up to 5 years’ service)
360 Resourcing Solutions - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Customer Service Assistant

8 matching positions

Customer Service Assistant

Location: Manchester City Centre Pay: £13.05 per hour Hours: 37 per week Contra...
Location
Location
United Kingdom , Manchester
Salary
Salary:
13.05 - 14.05 GBP / Hour
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong communication and interpersonal skills
  • A proactive and responsible approach to safety and security
  • Ability to remain calm under pressure
  • Good level of physical fitness, as the role involves long periods on your feet
  • Willingness to work long shifts, including early mornings, evenings, weekends, and holidays
  • Previous customer service or security experience is desirable but not essential
Job Responsibility
Job Responsibility
  • Assist passengers with enquiries about train times, platforms, and station facilities
  • Provide excellent customer service and clear travel information
  • Carry out routine security checks around the station
  • Monitor station activity and report any suspicious behaviour or safety concerns
  • Support passengers with accessibility needs, luggage, and general guidance
  • Handle customer issues or complaints in a calm and professional manner
  • Work closely with station staff and transport authorities to maintain a safe environment
What we offer
What we offer
  • Full training, including safety and security procedures
  • Supportive and inclusive team environment
Read More
Arrow Right

Customer Service Assistant

Whatever your role in and around the store, everything you do will be focused on...
Location
Location
United Kingdom , Bognor Regis
Salary
Salary:
8.82 - 12.71 GBP / Hour
wickes.co.uk Logo
Wickes
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • experience working in a similar role
Job Responsibility
Job Responsibility
  • dealing with and assisting customers
  • offering every person that walks through our doors a high level of customer service
What we offer
What we offer
  • Up to £300 per month gain share bonus
  • Up to 10% employer pension contribution
  • Up to 35 days of annual leave including 8 days of bank holidays
  • 20% colleague discount
  • Save-as-you-earn scheme
  • Cashback health scheme
  • Cycle to work
  • Life assurance
  • Peppy
  • Aviva Digital GP
  • Parttime
Read More
Arrow Right

Customer Service Assistant

The Customer Service Assistant’s main responsibilities are to receive and resolv...
Location
Location
United States , NH
Salary
Salary:
Not provided
jeld-wen.co.uk Logo
JELD-WEN UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate degree with a minimum of 3 years of experience in a customer-facing support role (customer service, technical support, inside sales, etc.). Will consider 5+ years of experience in lieu of a degree
  • Proficient typist (40+ words per minute)
  • Must be proficient with MS Office (Outlook, Word, Excel)
  • Passionate about providing an exceptional customer experience
  • Strong phone presence & listening skills
  • Ability to self-motivate and work independently while working in a team environment
  • Comfortable in a fast-paced environment welcoming change and growth
  • Ability to manage escalations and resolve problems in a timely manner
  • Ability to quickly learn new software, systems, processes, and our products
  • Ability to process a high volume of transactions with proficiency, accuracy, and integrity
Job Responsibility
Job Responsibility
  • Serve as the first point of contact by addressing customer inquiries that come into the customer experience department by phone, web, email, or social media
  • Identify and determine the best solution by problem-solving, and performing research by interfacing with manufacturing, operations, product management, logistics, and sales to provide the highest level of service to bring resolution to the customer’s inquiries
  • Contact customers through verbal and written communication concerning delivery issues, such as material shortages, incorrect shipments, lost material, and product availability
  • Monitor the status of requested work, prepare customized correspondence as necessary, and make outbound calls as requested
  • Advocate on customers’ behalf to ensure high levels of customer satisfaction
  • Facilitate call escalation for clients whose requests are not being met within established service timeframes. Practice de-escalation techniques to enhance the overall experience
  • Promote positive customer relations while maintaining the highest standards of ethics, quality and professionalism
  • Record in Salesforce, customer interactions, details of inquiries, or comments, as well as actions taken
  • Support the sales team by developing and maintaining positive customer relations which can substantially affect product revenue(s)
  • Develop a thorough understanding of JW products, operations, websites, and literature to add value to and assist customers
What we offer
What we offer
  • medical & dental
  • generous leave policies
  • retirement program
  • Fulltime
Read More
Arrow Right

Customer Service Assistant

Interested in working in the UK’s No.1 theme park? Are you wanting to work in a ...
Location
Location
United Kingdom , Alton
Salary
Salary:
8.00 - 12.71 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Great customer service, communication skills and a positive, outgoing personality
  • Honest, reliable and a responsible individual with strong work ethic
  • A passion for hospitality and creating joyful moments
  • Ability to thrive in a fast-paced, outdoor setting all year round
  • Are able to offer good availability on weekdays and weekends (including bank holidays)
  • Be able to follow instructions and comply with all company standards
Job Responsibility
Job Responsibility
  • Welcome guests and provide great customer service
  • Manage and restock prize inventory
  • Ensure the cleanliness and tidiness of the arcade and games
  • Report any machine issues and needed repairs to management
  • Support general arcade operations
What we offer
What we offer
  • Daily Bonus Scheme
  • Flexible working hours
  • Recommend A Friend Bonus
  • Discounts to hundreds of top retailers
  • Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts
  • Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
  • 20 x tickets for you, your friends and family to all UK Merlin attractions, issued on successful completion of probation
  • Subsidised food and drink on shift in our onsite canteen
  • 10% discount in retail and food & beverage units across Merlin sites
  • Access to discounted employee bus service
Read More
Arrow Right

Customer Service Assistant

As a Customer Services Assistant, you will contribute to a passionate and friend...
Location
Location
United Kingdom , Wyton
Salary
Salary:
13.06 GBP / Hour
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential
Job Responsibility
Job Responsibility
  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations
  • Parttime
Read More
Arrow Right

Customer Service Assistant

As a Customer Services Assistant, you will contribute to a passionate and friend...
Location
Location
United Kingdom , Portsmouth
Salary
Salary:
12.76 GBP / Hour
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Enthusiastic can-do attitude
  • Passion for delivering excellent customer service
  • Excellent team player
  • Desire to succeed
  • Ability to work under pressure
  • Outstanding timekeeping and reliability
  • Safety-first mindset
  • Experience within a similar catering-related role (not essential)
Job Responsibility
Job Responsibility
  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations
  • Parttime
Read More
Arrow Right

Customer Service Assistant

We're currently recruiting a dedicated Customer Services Assistant - Zero Hours ...
Location
Location
United Kingdom , Oxford
Salary
Salary:
13.45 GBP / Hour
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bring a positive, can-do attitude to everything you do
  • Show genuine passion for delivering exceptional customer service
  • Excel as a supportive and collaborative team player
  • Embrace the excitement of thriving under pressure
  • Demonstrate impeccable time management and reliability
  • Prioritise safety in every task you undertake
  • Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters
Job Responsibility
Job Responsibility
  • Preparing delicious, high-quality food that delights our clients and customers
  • Crafting eye-catching food and counter displays that draw customers in
  • Proudly representing Universities and and embodying our positive brand image
  • Handling transactions with ease and operating the cash register efficiently
  • Upholding the highest standards of Food Handling & Hygiene
  • Ensuring a safe and healthy work environment by adhering to Health & Safety regulations
What we offer
What we offer
  • competitive pay
  • great perks
  • unrivalled opportunities for learning and development
  • Parttime
Read More
Arrow Right

Customer Service Assistant

On The Spot Caltex Dyers Road is looking for a new team member. This is a perman...
Location
Location
Australia
Salary
Salary:
Not provided
foodstuffs-si.co.nz Logo
Foodstuffs South Island Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Barista experience or training
  • Kitchen / food prep experience
  • LPG cylinder filling experience
  • Previous customer service experience in a busy environment
  • Can be flexible with hours and days of work as one weekend shift will be required
  • Is friendly and customer focused with a mature outlook
  • Is motivated and shows initiative
  • Is reliable and honest
  • Can work quickly and efficiently with a common sense approach
  • Works well in a team and on their own
Job Responsibility
Job Responsibility
  • Serving customers
  • General shop duties in a busy service station
  • Parttime
Read More
Arrow Right