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Customer Service Assistant - Yard

United Kingdom, Bury St Edmunds · Job Posted May 27, 2026
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Job Description

Yard Operative/ Customer Service Assistant – Huws Gray Bury St Edmunds - Keep Things Moving Behind the Scenes. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in! We’re now looking for a Yard Operative to join the team at our Bury St Edmunds branch. If you enjoy working outdoors, being part of a practical team, and delivering excellent customer service, we’d love to hear from you.

Job Responsibility

  • Helping customers find what they need
  • offering friendly, practical advice and sharing your knowledge of products
  • handling deliveries
  • checking in goods, storing them safely and keeping everything organised
  • loading and unloading vehicles
  • working closely with the branch and driving teams to keep everything moving
  • looking after the yard
  • keeping it safe, tidy and secure for customers and colleagues

Requirements

  • Great attitude
  • ready to pitch in and be part of the team
  • forklift licence is a bonus but not a dealbreaker

Nice to have

Forklift licence

What we offer

  • 24 days holiday plus bank holidays
  • attendance bonus & company bonus scheme based on performance
  • contributory pension and life assurance
  • discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
  • colleague discount across group brands
  • attraction and travel discounts
  • training and development programmes
  • opportunities to work towards recognised qualifications including apprenticeships

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