CrawlJobs Logo

Customer Service Assistant / Steward

aramark.co.uk Logo

Aramark UK

Location Icon

Location:
United Kingdom , Inverness

Category Icon

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

12.21 GBP / Hour

Job Description:

pursue what matters; Join the Team at Historic Fort George: We’re recruiting two CSA/Stewards to join our dedicated team at Fort George in Inverness. If you’re looking for a role in hospitality that offers work-life balance, variety, and long-term stability, this could be the perfect fit. Working with Aramark, a world-leading organisation in contract catering, you’ll be part of a team delivering high-quality service in a unique and respected environment. This is a great opportunity to build your hospitality career while enjoying structured hours and ongoing support. About the Role: Aramark UK is proud to provide world-class catering across multiple sectors, including Defence, where high standards and service are essential. At Fort George, you’ll be part of a respected team providing essential support in a historic and professional setting.

Job Responsibility:

  • Providing table service of meals to officers and sergeants
  • Light housekeeping and general cleanliness of mess areas
  • Assisting with dishwashing and kitchen duties
  • Supporting the day-to-day operations of the Officers’ and Sergeants’ Messes
  • Participating in occasional special functions or events

Requirements:

  • A positive, professional attitude and willingness to work as part of a team
  • Flexibility to work on a rotating shift pattern, including some weekends
  • Reliability and commitment to delivering high standards of service
  • Have been a UK resident for the past 3 years
  • Have the legal right to work in the UK
  • Be able to pass full security vetting and DBS checks

Nice to have:

Previous experience in hospitality is helpful but not essential

What we offer:
  • Employee benefits portal – access to hundreds of discounts
  • Online GP access and health support
  • Apprenticeship schemes to support your development

Additional Information:

Job Posted:
December 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Service Assistant / Steward

Event Steward

As an Event Steward, you could get involved in securing important and exciting l...
Location
Location
United Kingdom , Halstead
Salary
Salary:
Not provided
sgcsecurityservices.co.uk Logo
SGC Security Services
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Age 18 years or above
  • With a checkable personal history including periods of education, employment, travel and unemployment
  • With prior experience of working within a similar stewarding role or someone who is confident following specific procedures and instructions
  • With an understanding of the events industry
  • Who have excellent verbal communication skills
  • Who have good customer service skills
  • With good attention to detail and alert to any changes that may indicate an increased security risk or unusual situation
  • Who are confident in interacting with the public and stakeholders.
  • Who are working towards or hold a Level 2 Spectator Safety qualification
  • With ACT certifications
Job Responsibility
Job Responsibility
  • Presenting always, a smart, alert and visible presence at the event venue
  • Carrying out pre and post event safety checks ensuring compliance with safe working procedures
  • Greeting, assisting and directing people attending the event
  • Ensuring that no prohibited or restricted items are taken into the secured zones within the venues
  • Monitoring crowd movements and behaviour to identify potential issues or incidents and to take action as necessary
  • Reporting any incidents or concerns and dealing with emergency situations
What we offer
What we offer
  • Ongoing training
  • Weekly pay
  • Access online training portal
  • Competitive pay
  • Holiday pay
  • Pension
  • Parttime
Read More
Arrow Right

Football match day steward

Despite being unlicensed, Stewards still play an important role in the safety an...
Location
Location
United Kingdom , Preston; Blackpool
Salary
Salary:
11.00 - 12.00 GBP / Hour
elite-ssp.co.uk Logo
Elite Security Service Providers Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Five year employment history
  • Proof of eligibility to work in the UK
  • Proof of Address – Utility Bills / Bank Statement covering the previous 3 month
Job Responsibility
Job Responsibility
  • Greet all visitors in a friendly and courteous manner
  • Good observation skills, remaining alert to any potential issues
  • Egress control and crowd management
  • Maintaining order on the premises, reporting anti-social behaviour and any suspicious behaviour
  • Dealing with emergency situations, such as fire/terrorist activities, assisting with the safe evacuation of all staff and visitors
  • Parttime
Read More
Arrow Right

Assistant Event Operations Manager

Assistant Event Operations Manager role at JW Marriott Atlanta Buckhead involves...
Location
Location
United States , Atlanta
Salary
Salary:
25.02 - 29.33 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
  • Alternatively, 3 years experience in two of the areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping or related professional area
  • Experience running a shift, scheduling, performance management, problem-solving, running day-to-day operations, hospitality skills
Job Responsibility
Job Responsibility
  • Communicates service needs to chefs and stewards throughout functions
  • Totals charges for group functions and prepares checks
  • Verifies banquet rooms, restaurants, and coffee breaks are ready for service
  • Inspects cleanliness and presentation of china, glass, and silver
  • Sets tables according to event type and standards
  • Maintains cleanliness of work areas
  • Orders supplies for the department
  • Manages inventories and assets
  • Leads shifts and provides consistent high-quality service
  • Conducts room function inspections
What we offer
What we offer
  • Bonus eligibility
  • Equal opportunity employer
  • Opportunities for training, development, and recognition
  • Holistic well-being focus
  • Belonging to a global team and luxury environment
  • Fulltime
Read More
Arrow Right

Event Day Steward

Become a Matchday Steward! We’re hiring casual stewards to support our team on e...
Location
Location
United Kingdom , London
Salary
Salary:
13.69 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • No previous stewarding experience or qualifications required
  • A friendly, helpful attitude and great communication skills
  • Willingness to work weekends, evenings, and midweek games
  • Reliability and the ability to stay calm under pressure
  • A commitment to delivering excellent customer service
Job Responsibility
Job Responsibility
  • Crowd Management: Supporting the safe movement of fans before, during, and after the match
  • Customer Service: Helping attendees with directions, information, and general assistance
  • Ticket Checks: Ensuring only valid ticket holders gain access to designated areas
  • Safety Support: Keeping walkways clear, reporting concerns, and helping in emergency situations
  • Conflict Resolution: Managing queues and assisting in maintaining a calm environment
What we offer
What we offer
  • Free training towards your Level 2 Spectator Safety qualification (for those interested in progressing)
  • Matchday work at one of the UK’s most exciting football venues
  • The chance to join a team with opportunities at other events and venues
  • Supportive management and a friendly working environment
  • The satisfaction of helping thousands of fans enjoy a safe day out
Read More
Arrow Right

Night Kitchen Porter

The Night Steward plays a vital role in supporting the smooth overnight operatio...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment
  • Exceptional interpersonal and communication skills with the ability to interact effectively at all levels
  • Detail-oriented with a passion for delivering excellence in customer service
  • Knowledge of the overall hotel operations is essential for this role to understand the part you play in the wider guest experience
  • L2 Food Hygiene is preferred, and you should work towards achieving this if you don't hold a certification already
Job Responsibility
Job Responsibility
  • Maintain cleanliness and hygiene in all kitchen and back-of-house areas
  • Supervise stewarding team to ensure standards are consistently met
  • Monitor and record fridge and freezer temperatures
  • rotate stock using FIFO
  • Ensure proper storage of food and beverage items
  • Follow cleaning schedules and respond to urgent cleaning needs
  • Adhere to health, safety, and hygiene regulations, including PPE usage
  • Support kitchen operations during food preparation and service
  • Maintain cleanliness of dishwashing areas and equipment
  • Comply with company policies, procedures, and loss prevention measures
What we offer
What we offer
  • 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service
  • Pension scheme participation
  • Life Assurance coverage
  • Annual Performance Review pay adjustments
  • Complimentary gym and spa access
  • Free meals while at work
  • Dry-cleaning service availability
  • Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more
  • 50% discount at any of the St. Pancras outlets
  • Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries
  • Fulltime
Read More
Arrow Right

Assistant Banquet Manager

Communicates service needs to chefs and stewards throughout functions. Totals ch...
Location
Location
United States
Salary
Salary:
29.33 - 39.90 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
  • If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
  • Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills
Job Responsibility
Job Responsibility
  • Communicates service needs to chefs and stewards throughout functions
  • Totals charges for group functions, and prepares and presents checks to group contacts for payment
  • Verifies banquet rooms, restaurants, and coffee breaks are ready for service
  • Verifies proper centerpieces are displayed on every table
  • Inspects the cleanliness and presentation of all china, glass, and silver prior to use
  • Checks in with guests to verify satisfaction
  • Sets tables according to type of event and service standards
  • Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Maintains cleanliness of work areas throughout the day
  • Supports compliance with brand standards and legal obligations
  • Fulltime
Read More
Arrow Right
New

Stewards

We are seeking enthusiastic and reliable Event Stewards to join our team and ens...
Location
Location
United Kingdom , London
Salary
Salary:
11.44 GBP / Hour
aesn.co.uk Logo
AESN Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication and interpersonal skills
  • Strong sense of responsibility and attention to detail
  • Ability to remain calm and act quickly under pressure
  • Flexible to work evenings, weekends, and public holidays as events require
  • Prior experience in event management, customer service, or stewarding (Desirable)
  • Knowledge of health and safety regulations in events (Desirable)
  • First Aid certification (preferred but not essential)
Job Responsibility
Job Responsibility
  • Welcome attendees and provide information or guidance as required
  • Direct attendees to facilities such as seating, restrooms, first aid points, and exits
  • Monitor crowd flow to ensure a smooth and enjoyable experience
  • Enforce safety regulations and event policies to ensure compliance
  • Identify and report any potential hazards, risks, or issues to supervisors or event management
  • Assist in emergency procedures, including evacuations, if required
  • Act as a point of contact for attendees, answering questions or resolving concerns in a friendly and professional manner
  • Handle any disputes or complaints promptly and escalate to the appropriate manager if necessary
  • Work closely with other stewards, security staff, and event coordinators to ensure the smooth running of the event
  • Participate in pre-event briefings to understand roles and responsibilities
Read More
Arrow Right

Assistant Event Operations Manager

Communicates service needs to chefs and stewards throughout functions. Totals ch...
Location
Location
United States , Scottsdale
Salary
Salary:
28.85 - 39.90 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
  • If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
Job Responsibility
Job Responsibility
  • Communicates service needs to chefs and stewards throughout functions
  • Totals charges for group functions, and prepares and presents checks to group contacts for payment
  • Verifies banquet rooms, restaurants, and coffee breaks are ready for service
  • Verifies proper centerpieces are displayed on every table
  • Inspects the cleanliness and presentation of all china, glass, and silver prior to use
  • Checks in with guests to verify satisfaction
  • Sets tables according to type of event and service standards
  • Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Maintains cleanliness of work areas throughout the day
  • Supports compliance with brand standards and legal obligations
  • Fulltime
Read More
Arrow Right