Customer Service Assistant (Games) Job at 360 Resourcing Solutions (Romsey)

Table Games Dealer

This position is responsible for the integrity of all Table Games. Responsible f...

Location

United States , Newkirk

Salary:

7.25 USD / Hour

7 Clans Casinos

Expiration Date

Until further notice

Requirements

Must be at least 18 years of age
High School Diploma (or equivalent)
Casino Table Games experience preferred, but not required
Equivalent combination of Customer Service and Communications experience preferred
Must be punctual and dependable
Read, write, and speak the English language
Active listening skills
Problem sensitivity
Inductive reasoning
Selective attention

Job Responsibility

Deal table games as directed
Maintain awareness of card location and game security
Exchange guest currency for chips and deposit paper currency
Verify fills, credits, table openings, and closings
Explain house rules, game rules, and betting limits to guests
Maintain familiarity with all games, strategies, and tricks
Protect the integrity of the game and casino assets
Remain alert to unusual or questionable activity and take appropriate action
Greet guests and team members eagerly
Assist guests with questions regarding promotions, events, and locations

What we offer

Free training available
Tips (average tip rate $11.50 to $13.00 per hour)

Slot Attendant/Guest Services

We are seeking a friendly, customer-focused, and attentive Slot Attendant to joi...

Location

Salary:

Not provided

Bear Hills Casino & Travel Resort

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
some college education is a plus
Previous experience in customer service, hospitality, or a casino environment preferred
Strong communication and interpersonal skills with the ability to interact effectively with guests and coworkers
Basic troubleshooting skills and the ability to address minor slot machine issues
Ability to remain calm and composed in high-pressure or fast-paced situations
Knowledge of gaming regulations and casino operations is a plus
Must be able to work flexible hours, including evenings, weekends, and holidays
Clear Criminal Record check required
Ability to stand for extended periods of time

Job Responsibility

Assist guests with slot machines, ensuring they are operating correctly
Provide assistance to patrons with technical issues or machine malfunctions
Ensure cleanliness and safety of the slot areas
Promote the casino’s loyalty programs and services to guests
Accurately count and verify casino revenue, ensuring all money is properly accounted for
Assist with the secure transportation of funds from gaming areas
Maintain confidentiality and adhere to security protocols
Perform data entry and reconcile discrepancies
Greet and assist guests in a friendly and professional manner
Handle guest inquiries, complaints, and requests promptly and efficiently

Parttime

Slot GSR attendant

This position is primarily guest service out on the gaming floor and assisting w...

Location

United States , Red Rock

Salary:

10.00 USD / Hour

7 Clans Casinos

Expiration Date

Until further notice

Requirements

Must be at least 18 years of age
High School Diploma (or equivalent)
Guest Services experience preferred
Must be punctual and dependable
Read, write legibly, and speak the English language
Must be able to communicate and make announcements over the intercom system
Problem Sensitivity
Inductive Reasoning
Selective Attention
Protect the Company’s value by keeping information confidential

Job Responsibility

Primarily guest service out on the gaming floor
Assisting with basic gaming machine functions including detailed paperwork requirements, accurate data entry, and money counting skills
Maintaining excellent guest services, efficient productivity, and providing an orderly, safe, and exciting workplace
Responsible for the success of the Player’s Club, by assisting guests through the membership process, and explaining the benefits of membership
Greet guest and team members eagerly upon arrival
Be knowledgeable regarding promotions, events, specials, areas, and locations of casino
Maintaining attendance to ensure necessary coverage
Distribute Player’s Club membership forms and assist guests with completion
Responsible for checking in and out the appropriate keys and radio
Making sure that all gaming machines are up and running, clearing bill jams, paper issues and notifying proper personnel for other issues

What we offer

Tips

Fulltime

Bartender

This position is responsible for taking and preparing all drink orders for guest...

Location

United States , Red Rock

Salary:

10.00 USD / Hour

7 Clans Casinos

Expiration Date

Until further notice

Requirements

Prior customer service in a demanding environment preferred
Must have excellent customer service/communication skills
Must maintain a neat and professional appearance
Previous bartending experience
High school diploma or GED
At least six (6) months bartending experience in a full-service bar and/or restaurant
Must know cocktail/bar mixes and follow all recipes
Basic knowledge of Micros POS systems
Good people skills and knowledge of computers
Available to work required schedule which may include nights, weekends, and holidays and overtime

Job Responsibility

Taking and preparing all drink orders for guests and beverage servers
Maintaining the bar area ensuring it is stocked, ready and clean
Greeting guests and team members eagerly
Assisting with guest questions regarding promotions, events, specials
Maintaining attendance to ensure coverage
Maintaining Departmental log(s) noting unusual occurrences, incidents, equipment failures, safety issues
Serving as a role model to staff and management
Helping maintain a workplace that is comfortable, clean, and fun
Interacting with customers to ensure 100% customer satisfaction
Following all city, county, state, federal & tribal laws

Fulltime

Slot attendant

This position is primarily guest service on the gaming floor and assisting with ...

Location

United States , Newkirk

Salary:

8.00 USD / Hour

7 Clans Casinos

Expiration Date

Until further notice

Requirements

Must be at least 18 years of age
High School Diploma (or equivalent)
Guest Services experience preferred
Must be punctual and dependable
Read, write legibly, and speak the English language
Must be able to communicate over intercom system
Must be willing and able to work days, nights, weekends, and holidays
Required to pass a drug test and obtain/maintain a gaming license from Otoe Missouria Gaming Commission
Must be able to provide documents to work in the United States
Must be able to lift at least 20 lbs and push/pull/drag up to 50 lbs

Job Responsibility

Greet guests and team members eagerly
Assist guests with questions regarding promotions, events, and locations
Maintain attendance to ensure coverage
Distribute and assist with Player’s Club membership forms
Check in/out keys and radio
Ensure gaming machines are operational, clear bill jams and paper issues
Account and verify monetary items and jackpot payouts
Maintain departmental logs noting unusual occurrences
Follow company policies, procedures, and gaming regulations
Protect company value by keeping information confidential

What we offer

Hourly wage plus tips

Fulltime

Line Cook

This position is responsible for preparing and cooking all food items as specifi...

Location

United States , Newkirk

Salary:

14.00 USD / Hour

7 Clans Casinos

Expiration Date

Until further notice

Requirements

Prior customer service in a fast-paced environment preferred
Must have excellent customer service/communication skills
Must maintain a neat and professional appearance
High school diploma or GED
At least six (6) months’ cooking experience in a restaurant preferred
Must be able to provide documents to work in the United States
Required to pass a drug test and obtain/maintain a gaming license
Otoe-Missouria Gaming Permit (may be required)
Food Handlers Certification
Must be able to lift at least 20 lbs. and push/pull/drag up to 50 lbs.

Job Responsibility

Prepare and cook all food items as specified by recipes and company standards
Ensure safety of guests and team
Provide fast, friendly, professional service
Prepare and cook multiple orders while maintaining consistency of plate presentation and food quality
Know menu items, daily specials, and floor plan
Follow all recipes
Assist in product placement and rotation
Complete requisitions
Greet guests and team members
Assist guests with questions regarding promotions, events, and casino areas

Fulltime