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Customer Service Assistant (Games)

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360 Resourcing Solutions

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Location:
United Kingdom , Alton

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

8.00 - 12.21 GBP / Hour
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Job Description:

Interested in working in the UK’s No.1 theme park? Are you wanting to work in a historic scenic site with over 200 years of history? Does the idea of making a customer’s day memorable excite you? Then this is the role for you! HB Leisure Ltd are looking for enthusiastic and people-centric individuals to work as Customer Service Assistants (Games Host) at Alton Towers Resort.

Job Responsibility:

  • Operate and manage a skilled games kiosk in a high-energy, theme park environment
  • Engage with guests of all ages, ensuring a fun and memorable experience
  • Maintain a warm and welcoming atmosphere throughout the event
  • Handle transactions and prize distribution with confidence and enthusiasm

Requirements:

  • Great customer service, communication skills and a positive, outgoing personality
  • Honest, reliable and a responsible individual with strong work ethic
  • A passion for hospitality and creating joyful moments
  • Ability to thrive in a fast-paced, outdoor setting all year round
  • Are able to offer good availability on weekdays and weekends (including bank holidays)
  • Be able to follow instructions and comply with all company standards
What we offer:
  • Daily Bonus Scheme
  • Flexible working hours
  • Recommend A Friend Bonus
  • Discounts to hundreds of tops retailers
  • Unlimited access to wellbeing resources
  • Great career possibilities which include the opportunities to travel the globe
  • 20 x tickets for you, your friends and family to all UK Merlin attractions
  • Subsidised food and drink on shift in our onsite canteen
  • 10% discount in retail and food & beverage units across Merlin sites
  • Access to discounted employee bus service
  • Free onsite parking
  • Access to employee exclusive events

Additional Information:

Job Posted:
January 04, 2026

Work Type:
On-site work
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