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360 Resourcing Solutions Logo 360 Resourcing Solutions · Customer Service

Customer Service Assistant (Arcades)

United Kingdom, Llandudno 8.00 - 12.71 GBP / Hour · Job Posted June 28, 2026
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Job Description

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team.

Job Responsibility

Delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games in the Arcade

Requirements

  • Great customer service, communication skills and a positive, outgoing personality
  • Honest, reliable and a responsible individual with strong work ethic
  • Are able to offer good availability on weekdays and weekends (including bank holidays)
  • Be able to follow instructions and comply with all company standards
  • Have reliable transportation – due to the location of the site

What we offer

  • Competitive rates of pay
  • Flexible working hours
  • Recommend A Friend Bonus (Subject to T&C's)
  • Winter Opportunities between your Seasonal Contract
  • Discounts to hundreds of tops retailers
  • Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts
  • Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
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  • Honest, reliable and a responsible individual with strong work ethic
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  • Be able to follow instructions and comply with all company standards
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  • Flexible working hours
  • Recommend A Friend Bonus (Subject to T&C's)
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  • Able to offer good availability on weekdays and weekends (including bank holidays)
  • Be able to follow instructions and comply with all company standards
  • Have reliable transportation – due to the location of the site
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  • Ensuring that they have as much fun as possible playing our games in the Arcade
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  • Competitive rates of pay
  • Flexible working hours
  • Recommend A Friend Bonus (Subject to T&C's)
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Expiration Date
Until further notice
Flip Icon
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  • Great customer service, communication skills and a positive, outgoing personality
  • Honest, reliable and a responsible individual with strong work ethic
  • A passion for hospitality and creating joyful moments
  • Ability to thrive in a fast-paced, outdoor setting all year round
  • Are able to offer good availability on weekdays and weekends (including bank holidays)
  • Be able to follow instructions and comply with all company standards
Job Responsibility
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  • Welcome guests and provide great customer service
  • Manage and restock prize inventory
  • Ensure the cleanliness and tidiness of the arcade and games
  • Report any machine issues and needed repairs to management
  • Support general arcade operations
What we offer
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  • Daily Bonus Scheme
  • Flexible working hours
  • Recommend A Friend Bonus (Subject to T&C's)
  • Discounts to hundreds of tops retailers
  • Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts
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