Customer Service Apprentice Job at Mountjoy (Portsmouth)

Workplace Services Apprentice

Join AQA as a Workplace Services Apprentice and help us create a safe, efficient...

Location

United Kingdom

Salary:

23500.00 GBP / Year

AQA

Expiration Date

Until further notice

Requirements

At least 5 GCSEs (or equivalent) at grades 4+ (A-C) including Maths and English
The ability to work independently and as part of a team
Resilience, flexibility, and the ability to adapt to change and uncertainty
A focus on customer service with a positive, ‘can do’ attitude
Practical, organised individual with good communication skills and a proactive approach

Job Responsibility

Assist with meetings and events by setting up rooms, providing audio-visual support, and helping colleagues with booking tools and service requests
Carry out building checks, support minor repairs, and work with facilities teams to keep the office safe, and compliant
Provide administrative support by maintaining records, managing stationery and post, and helping with planned site improvements
Support visitor management, access control, contractor bookings, and onboarding new starters
Communicate confidently with colleagues and guests to ensure a professional and welcoming experience, while assisting with admin tasks such as processing invoices and raising purchase orders
Assist with inspections, audits, and emergency response activities, including first aid and incident management
Shadow HSE colleagues during adjustment requests to learn how workplace safety is maintained
Support the Sustainability team by gathering building data, promoting eco-friendly behaviours, and helping implement Net Carbon Zero initiatives

What we offer

Fully funded apprenticeship
Supportive team
Mentoring from Senior Leadership
A buddy to guide you through the programme
Working on real, projects that make an impact
Accredited interpersonal skills training programme, including presenting, influencing and problem solving

Customer Service Specialist

Temporary Customer Service Specialist role supporting diverse range of users inc...

Location

United Kingdom , London

Salary:

35000.00 - 40000.00 GBP / Year ▼

Office Angels

Expiration Date

Until further notice

Requirements

Minimum of 2 years in customer support, client service, or helpdesk roles
At least 1 year in a tech specialist capacity
Preferably within education or training environments
Strong background in client communication
Excellent written communication skills
Fluent in Plain English
Strong interest in technology-enabled products
Strong reading comprehension
Ability to navigate complex requests
Experience managing high ticket volumes

Job Responsibility

Respond to support tickets via Intercom
Provide clear and timely assistance to apprentices, employers, and internal teams
Investigate user-reported issues and replicate scenarios
Follow structured troubleshooting guides
Document findings and next steps accurately
Maintain strong communication with customers
Handle sensitive or escalated issues with professionalism
Efficiently prioritise and manage high volume of tickets
Set standard for tone of voice, responsiveness, and support quality
Deepen understanding of all product features

What we offer

Dynamic environment in rapidly growing organisation
Team collaboration with passionate team
Professional growth and continuous improvement
Possible temp to perm opportunity

Fulltime

Service Apprentice

We are looking for a motivated Apprentice Field Service Technician to join our P...

Location

United States , Tomah; Black River Falls; Fond du Lac; Stevens Point; Janesville

Salary:

Not provided

Rhyme

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Strong mechanical aptitude and willingness to learn
Basic computer skills and a desire to expand technical expertise in office equipment repair
Effective verbal and written communication skills
Excellent organizational skills and ability to multi-task
Flexible mindset and ability to adjust to changing job demands
Valid driver’s license is required
Previous experience or exposure to repairing copiers, printers, or other office equipment is preferred but not necessary
Knowledge of Xerox, Sharp, HP, and/or Kyocera products is a plus

Job Responsibility

Assist in troubleshooting, diagnosing, and resolving issues on office equipment, including copiers and printers, at client locations
Support the inspection and preventative maintenance of equipment during service calls to ensure it operates at peak performance
Accurately document work performed, including parts used and service provided, using our mobile app
Communicate with dispatch and organize daily service calls using a mobile app
Assist in maintaining parts inventory by reporting parts used and verifying proper restock
Travel to various client locations, ensuring excellent customer service and providing timely solutions
Work under the guidance of experienced technicians while gradually developing technical skills and knowledge

What we offer

Paid time off for volunteering in the community (8 hours annually)
Tuition reimbursement program with up to $5k per calendar year to further your education
Comprehensive benefits package including medical, dental, vision, HRA, life, disability, and 401k with competitive match
Annual company events (picnics, holiday parties, and sports outings) to help foster team camaraderie
Ongoing training and support through Rhyme University to ensure your success in the role
Work alongside a talented team that cares about your growth and achievements

Fulltime

Customer and Product Apprentice

Shape the future, starting with yours - Join AQA as a Customer and Product Appre...

Location

United Kingdom

Salary:

23500.00 GBP / Year

AQA

Expiration Date

Until further notice

Requirements

At least 5 GCSEs (or equivalent) at grades 4+ (A-C) including Maths and English
Good IT skills, including Microsoft Office
Curiosity about customer experience and education
Ability to manage time and priorities effectively
A collaborative and inclusive mindset
Good communication skills
Proactive, customer-focused individual who enjoys working with others and is eager to learn
Willingness to take on new challenges

Job Responsibility

Rotate through three core areas within Customer and Product departments - Customer Success, Product Development, and Marketing & Brand
Support service teams by analysing customer feedback, identifying areas for improvement, and contributing to initiatives that enhance the customer journey
Help shape products by conducting market research, analysing user needs, and supporting planning across the product lifecycle
Assist with campaign planning and content creation across digital channels, while helping track performance and optimise brand presence

What we offer

Fully funded apprenticeship
Supportive team
Mentoring from Senior Leadership
A buddy to guide you through the programme
Working on real projects that make an impact
Accredited interpersonal skills training programme, including presenting, influencing and problem solving

Fulltime

Administrative Apprentice

This Customer Service Practitioner Level 2 Standard apprenticeship is ideal for ...

Location

United Kingdom , Ipswich

Salary:

Not provided

DPL Group ltd

Expiration Date

Until further notice

Requirements

GCSE grades 4 (C) or above in at least five subjects but must include Mathematics and English Language
Work related experience and other sector related qualifications will be considered for mature applicants
Ideally you will be working in building services or a related sector
GCSE English Language (Grade 4 (C) or above)
GCSE Mathematics (Grade 4 (C) or above)
Has good knowledge of Microsoft Excel and general IT systems
Communicates clearly and confidently, both face-to-face and over the phone
Enjoys working as part of a team and contributing to shared goals
Is proactive, organised, and detail-focused
Brings a positive, “can-do” attitude to the workplace

Job Responsibility

Providing general administrative support to the team
Handling incoming calls and emails with professionalism
Managing data entry and maintaining accurate records
Supporting document preparation and filing
Assisting with scheduling meetings and organising office logistics
Engaging with internal teams and clients to ensure smooth communication

Retail Apprentice Travel Advisor

Here at TUI, you’ll find we’re an inclusive company with a culture of care and b...

Location

United Kingdom , Bracknell

Salary:

6.92 GBP / Hour

TUI

Expiration Date

Until further notice

Requirements

Good knowledge of excellent customer service and a genuine passion to work within tourism
Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
Self-motivated and willing to act on feedback, remaining positive when faced with challenges
Willing to embrace change and adapt to new ways of working
A team player who engages and collaborates with our customers and colleagues
An organised individual who takes pride in their work and able to communicate effectively
Grade 9 – 4 GCSE or equivalent in both English and Maths
Able to work a varied shift pattern each week in-line with shop opening and closing times.

Job Responsibility

Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
Your drive to achieve will lead you to exceed your sales and objectives, in Retail we call it ‘Smashing your Targets’
You’ll embrace change and rise to the challenges of a customer engaged role face to face and virtually
If things don’t go to plan, your colleague network will actively help you investigate and resolve any question or complaint
As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customers
You’ll be given time within your working week to complete practical and written assignments via your online learning platform and assigned a dedicated learning coach who’ll guide you through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification.

What we offer

Be rewarded for exceeding your targets with our commission scheme
Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
Investment in your development and career progression
Pension scheme and life assurance

Fulltime

Retail Apprentice Travel Advisor

Here at TUI, you’ll find we’re an inclusive company with a culture of care and b...

Location

United Kingdom , Bedford

Salary:

6.92 GBP / Hour

TUI

Expiration Date

Until further notice

Requirements

Good knowledge of excellent customer service and a genuine passion to work within tourism
Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
Self-motivated and willing to act on feedback, remaining positive when faced with challenges
Willing to embrace change and adapt to new ways of working
A team player who engages and collaborates with our customers and colleagues
An organised individual who takes pride in their work and able to communicate effectively
Grade 9 – 4 GCSE or equivalent in both English and Maths
Able to work a varied shift pattern each week in-line with shop opening and closing times

Job Responsibility

Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
Exceed your sales and objectives
Embrace change and rise to the challenges of a customer engaged role face to face and virtually
Investigate and resolve any question or complaint
Receive training on a variety of systems to enhance your knowledge, skills and behaviours
Complete practical and written assignments via your online learning platform

What we offer

Commission scheme
Fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
Health and Wellbeing benefits across key areas – Financial, Health, Social, Community and Career
Investment in your development and career progression
Pension scheme and life assurance

Fulltime

Retail Apprentice Travel Advisor

Join TUI as a Retail Apprentice Travel Advisor in Shrewsbury. This two-year Appr...

Location

United Kingdom , Shrewsbury

Salary:

6.92 GBP / Hour

TUI

Expiration Date

Until further notice

Requirements

Good knowledge of excellent customer service
Genuine passion to work within tourism
Dedicated to achieve goals, targets, and a Level 3 Travel Consultant qualification
Self-motivated and willing to act on feedback
Willing to embrace change and adapt to new ways of working
A team player who engages and collaborates with customers and colleagues
An organised individual who takes pride in their work and able to communicate effectively
Grade 9 – 4 GCSE or equivalent in both English and Maths
Able to work a varied shift pattern each week in-line with shop opening and closing times

Job Responsibility

Use your passion to inspire customers and colleagues
Exceed sales and objectives
Embrace change and rise to challenges
Investigate and resolve customer questions or complaints
Receive training on various systems
Complete practical and written assignments via online learning platform
Achieve a Level 3 Travel Consultant qualification

What we offer

Commission scheme
Fantastic holiday benefits, discounts, and special offers
Ability to purchase additional TUI time off
Health and Wellbeing benefits across key areas
Investment in development and career progression
Pension scheme and life assurance

Fulltime

Customer Service Apprentice

Mountjoy

Location:
United Kingdom , Portsmouth

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 25, 2026

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Customer Service Apprentice

Mountjoy

Location:United Kingdom , Portsmouth

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 25, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
United Kingdom , Portsmouth

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
March 25, 2026