Customer service and technical support specialist Jobs

New

Customer Service Specialist

Are you a confident communicator with a knack for coordination and a passion for...

Location

Australia , West Perth

Salary:

Not provided

APM Employment Services

Expiration Date

Until further notice

Requirements

A proactive, “can-do” attitude with a drive to grow business
A dedication to deliver best-in-class customer service
Experience in high-volume call environments (inbound/outbound)
Strong time management and multitasking skills
Tech-savvy with the ability to learn and adapt to new systems
Excellent verbal and written communication skills
Ability to remain calm and solution-focused under pressure
Comfortable working with performance targets and KPIs

Job Responsibility

Coordinate support worker rosters via our mobility Workforce Portal
Manage a high number of inbound and outbound calls daily
Build and maintain strong relationships with Partner Providers
Resolve administrative and technical issues efficiently
Ensure compliance with funding and regulatory requirements
Maintain accurate records and correspondence
Collaborate with internal teams to meet KPIs and drive revenue

What we offer

A flexible hybrid work model
A supportive, inclusive, and friendly team environment
The opportunity to make a meaningful impact in the lives of people with disability and older Australians
Ongoing training, career development, and progression opportunities
Access to a comprehensive Employee Assistance Program
Discounts with major retailers and corporate health insurance rates

Fulltime

Technical Support Specialist

Talent team at Qualient is recruiting for a Technical Specialist with a can-do a...

Location

Salary:

Not provided

Qualient Solutions

Expiration Date

Until further notice

Requirements

Experience working within a 2nd/3rd line support function
Application support
Bespoke Linux systems
Will be familiar with DevOps practises

Job Responsibility

Provide superior technical assistance to end-users by supporting all IT deployed software and hardware with the ability to show confidence, patience and diplomacy when dealing with difficult situations
Provide professional customer service to all of our valued clients

Senior Customer Support Specialist

The candidate will provide technical customer support for the NAVBLUE N-Ops & Cr...

Location

Poland , Gdańsk

Salary:

Not provided

NAVBLUE Limited

Expiration Date

Until further notice

Requirements

At least 3-5 years experience within a Technical Customer Support role within the Aviation industry
Experience working with customer requests and issues in a strict time frame and adhering to SLA’s
Proven ability to multitask during high stress situations and prioritize work
Strong analytical and problem-solving skills
Able to think critically and take a proactive approach to identify problems, issues, and opportunities
Strong communication skills written/verbal communication, organizational and customer service skills
A team player
Adept at using and learning new software
Attention to detail & quality minded
Fluent in English

Job Responsibility

Analyze and troubleshoot complex queries through all available tools to try to resolve queries without escalation to L3 teams, performing system changes where required and permitted through the defined operating procedures
Provide feedback to Production Teams and Product Management on support trends, issues and any item impacting customer satisfaction
Manage and be responsible for multiple complex and technical queries submitted by customers through the Navblue Support Portal
Ensure that all customer queries or requests are logged, managed, followed up and closed as per the internal and customer specific Service Level Agreement’s (SLA)
Work closely with Product on new releases of the applications including training on the release, notifying new customers, and assisting customers with any issues
Train on the applications and use the desktop and mobile versions to troubleshoot any customer issues or queries
Monitor customer satisfaction and build loyalty from customers by providing excellent customer service
Ensure Quality, good housekeeping & Health & Safety is always maintained

What we offer

Stable employment based on a full-time job contract
International working environment in a dynamic company
Access to the latest knowledge and technologies enabling professional development
Training and development possibilities
Participating in international projects and international trips
Competitive salary dependent on experience and qualifications
Private medical coverage for you and your family
Sport card
Life insurance for you and your family
Co-funding for meals

Customer Service Specialist

Hunter Douglas is the world’s leading manufacturer of window coverings and a maj...

Location

Australia , Rydalmere

Salary:

Not provided

Hunter Douglas

Expiration Date

Until further notice

Requirements

Demonstrated experience in customer service or scheduling in a high-volume environment
Strong communication skills – both written and verbal
Able to remain calm and solutions-focused when handling complaints or issues
Highly organised with strong time management and multitasking abilities
Confident working independently and making scheduling decisions
Proficient in Microsoft Office
Understanding of manufacturing or technical product environments
Positive and collaborative team player who thrives under pressure

Job Responsibility

Plan and coordinate daily installer schedules for allocated states
Manage inbound service and scheduling calls, providing professional customer support
Handle warranty claims, complaint calls, and follow-up service appointments
Provide timely and accurate customer updates on order status, lead times, and job progress
Maintain and action internal reports including Work on Hand, Status, and Orders on Hold
Process scheduling paperwork and assist with invoicing requirements
Communicate with internal teams to resolve job or order-related issues
Provide backup support across the broader AWF Customer Service Team
All other duties as assigned

What we offer

Hybrid Working
Signature career development opportunities to help you grow professionally
Enjoy a generous employee discount on our products
Be part of an amazing culture with strong collaboration across teams

Technical Support Specialist

For our location in San Gwann, Malta we are looking for a motivated Technical Su...

Location

Malta , San Gwann

Salary:

Not provided

Hornetsecurity

Expiration Date

Until further notice

Requirements

Vocational education in information technology
Experience in IT support
Excellent logical, analytical and problem-solving skills
Very high level of English (both written and spoken)
Customer focused – must have good people skills, be friendly and helpful
Experience in troubleshooting Windows Server issues using inbuilt Windows applications such as the Event Log Viewer, netstat, or other
Good understanding of IP Networking and protocols such as SMTP, DNS and HTTP
Mail server / email flow exposure and a clear understanding as well as experience of mail flow
Quick learner and self-starter

Job Responsibility

Diagnose and resolve corporate clients’ technical issues over the phone, email and online chat in the areas of system configurations, product functionality and bugs/enhancements
Create support tickets and process them to final resolution
Build personal customer relationships and focus on offering an awesome customer experience
Remain alert to messages from the incident notification system and inform the response team when incidents arise
Responsible for the initial assessment of reported incidents to assign the most appropriate priority level to new tickets
Escalate issues and tickets so that they may be considered for immediate action, based on possible impact or SLA
Convey customer feedback to product development staff
Interact with other teams to provide comprehensive and high-quality support
Help in user education
Work in a global team that uses a follow-the-sun shift approach to provide 24/7 support to customers

What we offer

Unlimited contracts
24 vacation days + paid public holidays
Private health Insurance and additional sick leave days
Pension Plan and inflation compensation
Home-Office-Option and flexible working time
Be-Active-Bonus– allowance for membership in fitness and sports clubs
Temporary Employee Exchange Program– ability to work at global office locations (e.g. Berlin, Madrid, Reading)
Team events like Laser Tag, Escape Room or nights out together

Fulltime

Technical Support Specialist

For our location in Skopje (North Macedonia) we are looking for a motivated Tech...

Location

North Macedonia , Skopje

Salary:

Not provided

Hornetsecurity

Expiration Date

Until further notice

Requirements

Vocational education in information technology
Experience in IT support
Excellent logical, analytical and problem-solving skills
Very high level of English (both written and spoken)
Customer focused – must have good people skills, be friendly and helpful
Experience in troubleshooting Windows Server issues using inbuilt Windows applications such as the Event Log Viewer, netstat, or other
Good understanding of IP Networking and protocols such as SMTP, DNS and HTTP
Mail server / email flow exposure and a clear understanding as well as experience of mail flow
Quick learner and self-starter

Job Responsibility

Diagnose and resolve corporate clients’ technical issues over the phone, email and online chat in the areas of system configurations, product functionality and bugs/enhancements
Create support tickets and process them to final resolution
Build personal customer relationships and focus on offering an awesome customer experience
Remain alert to messages from the incident notification system and inform the response team when incidents arise
Responsible for the initial assessment of reported incidents to assign the most appropriate priority level to new tickets
Escalate issues and tickets so that they may be considered for immediate action, based on possible impact or SLA
Convey customer feedback to product development staff
Interact with other teams to provide comprehensive and high-quality support
Help in user education
Work in a global team that uses a follow-the-sun shift approach to provide 24/7 support to customers

What we offer

Room for innovation and autonomy in a fast-growing international company
Short decision paths and flat hierarchies in an open work atmosphere
Extensive Onboarding – welcome kit, 2 days Onboarding Bootcamp, Mentoring Program and regular feedback meetings
Temporary Employee Exchange Program – ability to work at global office locations (e.g. Berlin, Madrid, Malta, Montréal, Washington D.C.)
Flexible working hours and the option to work from home
Permanent contracts
FitKit subscription and private insurance for your health
Office Dogs are welcome
Referral Bonus: 1500€ for each referral who is successfully hired
Team events like Laser Tag, Office Movie Nights, Foodie Fridays

Fulltime

Technical Specialist, Customer Deployments

As a Technical Specialist you will be an essential member of the Customer Deploy...

Location

United States , Garden Grove

Salary:

70000.00 - 110000.00 USD / Year

Harbinger Motors

Expiration Date

Until further notice

Requirements

5+ years’ work experience in a vehicle workshop and/or dealer shop
Graduation from high school or equivalent and an Automotive Technology degree from an institution, or the equivalent in experience and evidence of exceptional ability
Valid driver’s license required
Ability to travel as required
Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly
Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats
Strong ability to think outside the box and find creative solutions to complex problems
Strong understanding of vehicle systems and their interactions
Excellent communication skills and team working tendencies
A creative curiosity, collaborative work ethic, hardworking enthusiasm

Job Responsibility

Customer fleet technical support remote
Field support - customer fleets, special events, test support
Manufacturing build support
Engineering prototype build support
Tools and shop management and organization, supplies inventory management
Data collection
Fixture projects
Equipment calibrations and records keeping
Hands on testing
Service procedure development and trials

What we offer

Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
Early-stage Stock Options
Robust Retirement Savings (401k, HSA, FSA)
Generous Paid Time Off (PTO) & Parental Leave
Annual Vacation Bonus
Wellness & Fertility Benefits
Cell Phone Stipend
Complimentary Meals & Stocked Kitchens

Fulltime

Technical Support Specialist

An established and growing technology provider offering managed support across n...

Location

United Kingdom , Manchester

Salary:

33000.00 GBP / Year

Dynamic Search Solutions

Expiration Date

Until further notice

Requirements

A proactive, self-motivated approach with strong communication skills
Interest in developing across IT, networking, security and communications technologies
Passion for problem-solving and customer service
Previous experience in a technical support or service environment is beneficial but not essential

Job Responsibility

Acting as the first point of contact for customer technical issues across IT, network, voice and infrastructure
Troubleshooting and resolving incoming cases, escalating where necessary and working alongside on-site engineers
Managing support tickets end-to-end, ensuring clear and consistent communication with all stakeholders
Producing incident reports, summaries and root-cause analysis documentation
Carrying out system updates, patches, configuration changes and general maintenance tasks
Working professionally with customers, internal teams and third-party suppliers to ensure timely resolution

What we offer

Structured career development with access to training and professional certifications
Supportive, friendly team culture with a genuine focus on wellbeing
25 days holiday plus bank holidays (increasing with service)
Enhanced parental leave, pension contributions and employee health plans
Electric vehicle, cycle-to-work and technology purchase schemes
Regular team events, social activities and opportunities to get involved in community initiatives

Fulltime

Customer service and technical support specialist

Randstad

Location:
Canada, Montreal

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 21, 2025

Expiration:
February 12, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Customer service and technical support specialist

Customer Service Specialist

Technical Support Specialist

Senior Customer Support Specialist

Customer Service Specialist

Technical Support Specialist

Technical Support Specialist

Technical Specialist, Customer Deployments

Technical Support Specialist

Customer service and technical support specialist

Randstad

Location:Canada, Montreal

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 21, 2025

Expiration:February 12, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Customer service and technical support specialist

Customer Service Specialist

Technical Support Specialist

Senior Customer Support Specialist

Customer Service Specialist

Technical Support Specialist

Technical Support Specialist

Technical Specialist, Customer Deployments

Technical Support Specialist

Location:
Canada, Montreal

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
December 21, 2025

Expiration:
February 12, 2026