CrawlJobs Logo

Customer service and sales consultant

https://www.telstra.com.au/ Logo

Telstra

Location Icon

Location:
Australia , Tamworth

Category Icon
Category:

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

30.33 AUD / Hour

Job Description:

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Responsibility:

  • Deliver exceptional customer experiences
  • Be the go-to tech expert
  • Achieve and excel
  • Collaborate and contribute

Requirements:

  • Great communication skills
  • Solution-oriented approach
  • Sales drive
  • Passion for learning
  • Resilience and positivity
  • Customer-facing experience (a plus but not required)
What we offer:
  • 12% superannuation
  • 10% variable remuneration
  • Generous discounts (30% off Telstra services, exclusive offers with over 240 brands)
  • Leave options (16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, ability to purchase up to 4 weeks additional leave)
  • Training & career growth opportunities (over 17000 learning programs with LinkedIn Learning, Future Ready program)
  • Flexibility (flexible working hours, supportive approach to parental leave)
  • Recognition & rewards (monthly performance rewards, range of recognition programs)
  • Inclusive culture

Additional Information:

Job Posted:
February 04, 2026

Expiration:
March 02, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer service and sales consultant

Services Sales Consultant

The Services Sales Consultant is responsible for selling technology, services an...
Location
Location
United States , Chicago
Salary
Salary:
171000.00 - 401500.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University or Bachelor's degree
  • directly related previous work experience
  • demonstrated achievement of progressively higher quota, diversity of business customer, and higher level customer interface
  • extensive selling experience within industry
  • typically 3+ years of experience
  • project management skills required
  • 2-3 years of experience selling consumption or solutions preferred
Job Responsibility
Job Responsibility
  • Responsible for creating and driving their sales pipeline
  • capture leads outside of specialization
  • use closed-loop lead management to ensure assignment and follow-up by others
  • maintain knowledge of competitors in account to strategically position the company's products and services better
  • use specialty expertise to seek out new opportunities and expand and enhance existing opportunities to build the pipeline in and drive pursuit
  • provide support to account managers and provide input regarding business development and solution expertise
  • development of quota objectives and future direction for defined product category
  • establish a professional, consultative relationship with the client, up to and including the C-level for mid-to-large accounts
  • focus on growing contractual renewals for mid-to-large accounts to higher total contract-value renewals
  • direct or coordinate supporting sales activities
What we offer
What we offer
  • comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
  • programs catered to helping achieve career goals
  • unconditional inclusion
  • career development and flexibility
  • Fulltime
Read More
Arrow Right

Customer Service & Sales Consultant

Telstra is hiring a Customer Service & Sales Consultant for its Melbourne retail...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
https://www.telstra.com.au/ Logo
Telstra
Expiration Date
June 25, 2026
Flip Icon
Requirements
Requirements
  • Experience in a customer-facing role
  • Ability to quickly develop customised solutions for customers
  • Drive to reach and exceed sales targets and KPIs
  • Ability to easily build a connection with new and existing customers
  • Love for a fast-paced, busy retail environment
  • Hunger to learn and grow within the role
Job Responsibility
Job Responsibility
  • Showcase sales expertise and consultative service approaches
  • Provide solutions for customers using knowledge of cutting-edge tech and gadgets
  • Help customers transform their telecommunications experience
What we offer
What we offer
  • Team performance-related commission with first 2 months guaranteed
  • 30% discount on Telstra services
  • Continuous training to enhance skills and grow in role
  • Telstra SIM card
  • Exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers
  • Parttime
Read More
Arrow Right

Sales & Customer Service Administrator

We're working with a well-established UK-based company that's a leader in its fi...
Location
Location
United Kingdom , Weston-super-Mare
Salary
Salary:
26000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a fast-paced administrative or customer service role
  • A keen eye for spotting sales opportunities and a confident, consultative approach
  • Strong communication skills - both written and verbal
  • Excellent organisational skills and the ability to manage multiple priorities
  • A proactive, can-do attitude and a team-focused mindset
  • Confidence using Microsoft Office and CRM systems (or the ability to learn quickly)
Job Responsibility
Job Responsibility
  • Customer Engagement - Responding to emails and calls with professionalism and warmth, identifying customer needs and offering suitable solutions
  • Upselling & Cross-Selling - Spotting opportunities to introduce complementary products or upgrades that add value for the customer
  • Sales Support - Preparing accurate quotes, following up on warm leads, and helping convert enquiries into confirmed orders
  • Marketing Outreach - Sending promotional materials and product updates to keep customers informed and engaged
  • Order Management - Coordinating orders from start to finish, ensuring smooth delivery and excellent service
  • Supplier Liaison - Working with suppliers to obtain quotes and manage procurement paperwork
  • Logistics Coordination - Organising deliveries and resolving any issues quickly and efficiently
What we offer
What we offer
  • Free on-site parking
  • Casual dress code
  • Supportive, friendly team
  • Modern office environment
  • A role where your ideas and input are genuinely valued
  • Fulltime
Read More
Arrow Right

Customer Service & Sales Consultant

As a Retail Sales Consultant, you are passionate about delighting Telstra’s cust...
Location
Location
Australia , Modbury; Ingle Farm; Golden Grove; Arndale; West Lakes; Salisbury
Salary
Salary:
Not provided
https://www.telstra.com.au/ Logo
Telstra
Expiration Date
September 14, 2026
Flip Icon
Requirements
Requirements
  • The ability to easily build a connection with a variety of new and existing customers
  • An appetite to quickly develop customised solutions for customers
  • A drive to reach (and exceed!) sales targets and KPIs
  • The hunger to learn and grow within the role (and beyond!)
  • A positive and resilient approach to customer service within a busy environment
  • Experience in a customer-facing role
Job Responsibility
Job Responsibility
  • Provide an exceptional in-store customer journey
  • Empower customers by identifying the products and services they need to transform their telecommunications experience
  • Showcase your X-factor
  • Support and solution for our customers
What we offer
What we offer
  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave
  • Unlimited access to 17000 learning programs
  • Monthly performance rewards and recognition programs
Read More
Arrow Right

Sales and Customer Service Administrator

Sales & Customer Service Administrator role supporting the sales process and enh...
Location
Location
United Kingdom , Weston-super-Mare
Salary
Salary:
26000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a fast-paced administrative or customer service role
  • A keen eye for spotting sales opportunities and a confident, consultative approach
  • Strong communication skills - both written and verbal
  • Excellent organisational skills and the ability to manage multiple priorities
  • A proactive, can-do attitude and a team-focused mindset
  • Confidence using Microsoft Office and CRM systems (or the ability to learn quickly)
Job Responsibility
Job Responsibility
  • Customer Engagement - Responding to emails and calls with professionalism and warmth, identifying customer needs and offering suitable solutions
  • Upselling & Cross-Selling - Spotting opportunities to introduce complementary products or upgrades that add value for the customer
  • Sales Support - Preparing accurate quotes, following up on warm leads, and helping convert enquiries into confirmed orders
  • Marketing Outreach - Sending promotional materials and product updates to keep customers informed and engaged
  • Order Management - Coordinating orders from start to finish, ensuring smooth delivery and excellent service
  • Supplier Liaison - Working with suppliers to obtain quotes and manage procurement paperwork
  • Logistics Coordination - Organising deliveries and resolving any issues quickly and efficiently
What we offer
What we offer
  • Free on-site parking
  • Casual dress code
  • Supportive, friendly team
  • Modern office environment
  • A role where your ideas and input are genuinely valued
  • Fulltime
Read More
Arrow Right

Customer Service Consultant

As a Customer Service Consultant, you’ll be the friendly face and first point of...
Location
Location
Australia , Silverwater
Salary
Salary:
Not provided
aptella.com Logo
Aptella
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A people-focused communicator with strong customer service instincts
  • Organised, detail-oriented and comfortable handling varied tasks at pace
  • Team-oriented with a positive, professional and approachable manner
  • Strong computer skills with confidence using enterprise systems and digital documentation
  • A problem-solver with a continuous improvement mindset
  • Able to work independently when required and manage competing priorities
  • Committed to following WHS procedures and modelling safe behaviours
  • Proactive, reliable, and eager to learn
Job Responsibility
Job Responsibility
  • Deliver excellent customer service across front counter, phone and showroom interactions
  • Process service centre book-ins, repair collections, and showroom sales
  • Provide accurate service and sales quotations and direct enquiries to the right teams
  • Support rental and product enquiries both over the counter and by phone
  • Actively communicate service status updates and customer requirements to the Service Manager
  • Assist with invoicing, stock transfers, inventory replenishment and support call logging
  • Use Aptella systems and enterprise tools to input accurate, timely data
  • Participate in ongoing training, completing a minimum of three LEP skillsets/courses each quarter
What we offer
What we offer
  • flexible work options
  • career development
  • generous parental leave
Read More
Arrow Right

Outbound Sales Consultant

At Corporate Tools, we’re in search of a new team member who will play a consult...
Location
Location
Salary
Salary:
18.50 USD / Hour
corporatetools.com Logo
Corporate Tools
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You're a rock - You don't raise your voice or blood pressure with conflict
  • Strong computer skills, job duties are performed almost 100% online
  • Familiarity with sales strategies and a non-pushy, consultative approach towards relationship building.
  • Strong customer service orientation with the ability to empathize, understand, and address client needs effectively.
  • Ability to drive to a goal without being micromanaged
  • Ability to convey complex information in a clear, understandable manner.
Job Responsibility
Job Responsibility
  • Initiate conversations with our clients to provide ongoing solutions
  • Engage in consultative discussions with potential clients to understand their specific needs and align the company's products or services to those needs.
  • Educate clients about any outstanding financial obligations while maintaining a focus on delivering value and showcasing the benefits of their investment in the company.
  • Emphasize a non-traditional sales methodology, without commission-based incentives, to foster loyalty and trust.
  • Continuously explore strategies to enhance the value of the company's offerings to meet client needs.
  • Help support other customer service groups as needed
What we offer
What we offer
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
  • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
  • The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
  • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
  • Open concept office with friendly coworkers
  • Fulltime
Read More
Arrow Right

General Manager - Consulting Services

General Manager – Consulting Services (Sales) for LHH India, the HR Consulting a...
Location
Location
India , Gurgaon
Salary
Salary:
Not provided
https://www.lhh.com/ Logo
LHH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience of Enterprise Sales (Hunting 70% and Farming 30%) in a Business that sells to the CHRO
  • Key Relationships and Partnerships with CHROs, CFOs, and CEOs preferably in the IT, ITES, BFSI or the Industrial sectors
  • Experience of working in Solution Sales or Consulting Environment
  • Stable Career with prior experience of managing multiple sales cycles in the same organization in different roles
  • Someone who is driven, agile, works with Fail Fast attitude, and is highly collaborative
  • Experience working in a globally matrixed organization may help to navigate through the ecosystem faster
  • Overall, 12-16 years of experience with the necessary experience as shared in this document
Job Responsibility
Job Responsibility
  • Driving the Sales P/L for the business, region, and/or sector(s)
  • Understanding the Market Dynamics and creating the required Vision to setup a new business in India
  • Driving the Go-To-Market with sales, key account management and retention strategies
  • Building Focused Relationships with Customers through different channels of marketing
  • Develop a business plan for the market that ensures attainment of company sales goals and profitability
  • Responsible for maximizing the gross revenue & manages cost of delivery to maximize profitability
  • Targeting Global Accounts, Competition Accounts, and Local Accounts as per the Go-To-Market
  • New client handholding by ensuring service delivery levels are met with the right expectations
  • Handling client escalations & resolving it & ensuring Client satisfaction/retention
  • Partnering with Adecco Global, LHH Global, LHH India Delivery Teams to ensure the Customer is benefitted with the highest level of service delivery
What we offer
What we offer
  • Growth opportunities within a human resources global leader
  • We prioritize learning to stay agile in an increasingly competitive business environment
  • We foster an open-minded environment where people spark new ideas and explore alternatives
  • Fulltime
Read More
Arrow Right