Customer Service and Sales Advisor Job at 360 Resourcing Solutions (Poole)

Temporary Customer Service Advisor

Office Angels are seeking a cheerful and professional Temporary Customer Service...

Location

United Kingdom , Glasgow

Salary:

13.50 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in customer service or administrative roles, preferably in the automotive industry
Exceptional communication skills and a positive attitude
Strong organisational abilities and attention to detail
Proficiency in Microsoft Office Suite and basic computer skills
Ability to work both independently and as part of a team
A willingness to learn and adapt in a fast-paced environment

Job Responsibility

Greet and assist customers in a friendly and professional manner
Manage customer enquiries via phone, email, and in-person
Support customers when signing documents
Support the sales team with administrative tasks, including filing, data entry, and order processing
Handle customer complaints and resolve issues promptly
Assist with promotional activities and office events

What we offer

Exciting Work Environment: Be part of a vibrant team in a well-established automotive showroom
Convenient Location: easily accessible via public transport
Flexible Hours: Enjoy a work schedule that accommodates your lifestyle

Fulltime

Customer Service Advisor

Join a small and friendly team of 5, where you will provide high standards of se...

Location

United Kingdom , Yeovil

Salary:

25500.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer service environment is essential
Ability to work effectively under pressure and meet tight deadlines
Proficiency in computerised and manual systems
Excellent communication skills at all levels
Strong team player with the ability to work independently
Excellent interpersonal skills

Job Responsibility

Provide high standards of service and support to prospective, new, and existing customers over the telephone
Act as a key interface between the company and their customers, handling queries, orders, and complaints
Offer technical support and product sizing details
Notify customers and Key Account Managers about deliveries
Place and progress product orders
Perform general administrative duties, including price updates and posting sales leads

What we offer

Generous Holiday Allowance: Enjoy 26 days of holiday per year, plus bank holidays
Festive Break: Save 3-4 days for a well-deserved Christmas shutdown
Comprehensive Health Coverage: Benefit from critical illness cover, death in service protection, and company sick pay
Cycle to Work Scheme
Attractive Pension Plan: Secure your future with the pension plan, where the employer contributes 6% and the employee contributes 2%

Fulltime

Customer Service Advisor

We are looking for a passionate and enthusiastic Customer Service Advisor to joi...

Location

United Kingdom , London

Salary:

13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication skills that shine through in every interaction
Strong problem-solving abilities to tackle challenges head-on
A knack for working independently as well as part of a dynamic team
Proficiency in using customer service software to enhance customer interactions
Previous experience in a customer service role is preferred but not essential

Job Responsibility

Assist customers with inquiries and purchases during the exciting summer sale
Provide detailed product information and support
Resolve customer issues promptly and efficiently, ensuring a positive experience
Maintain accurate records of customer interactions
Collaborate with team members to ensure a seamless sales process

What we offer

Be part of a friendly and supportive team that values your contribution
Enjoy the flexibility of hybrid working, balancing home and office life
Gain valuable experience in the retail industry while working with luxury products
Embrace a fun work environment where your ideas are welcomed and celebrated

Parttime

Customer Service Advisor

Join a small and friendly team of 5, where you will provide high standards of se...

Location

United Kingdom , Yeovil

Salary:

25600.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer service environment is essential
Ability to work effectively under pressure and meet tight deadlines
Proficiency in computerised and manual systems
Excellent communication skills at all levels
Strong team player with the ability to work independently
Excellent interpersonal skills

Job Responsibility

Provide high standards of service and support to prospective, new, and existing customers over the telephone
Act as a key interface between the company and their customers, handling queries, orders, and complaints
Offer technical support and product sizing details
Notify customers and Key Account Managers about deliveries
Place and progress product orders
Perform general administrative duties, including price updates and posting sales leads

What we offer

Generous Holiday Allowance: Enjoy 26 days of holiday per year, plus bank holidays, giving you plenty of time to relax and recharge
Festive Break: Save 3-4 days for a well-deserved Christmas shutdown, ensuring you can fully enjoy the festive season with your loved ones
Comprehensive Health Coverage: Benefit from critical illness cover, death in service protection, and company sick pay, providing you and your family with peace of mind
Cycle to Work Scheme: Take advantage of the cycle to work scheme, promoting a healthy lifestyle and a greener commute
Attractive Pension Plan: Secure your future with the pension plan, where the employer contributes 6% and the employee contributes 2%

Fulltime

Luxury Customer Service Advisor

Our client is a luxury fashion brand known for timeless design, modern femininit...

Location

United Kingdom , London

Salary:

13.00 - 15.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a luxury retail, fashion, or e-commerce customer service environment
Strong written and verbal communication skills with a professional and empathetic approach
Proficiency in handling multiple digital channels including LiveChat, WhatsApp, Instagram, and marketplace platforms
Exceptional attention to detail and ability to multitask in a fast-paced environment
Strong understanding of order management systems and courier platforms
A proactive, solution-oriented mindset and a passion for delivering best-in-class customer experiences
Familiarity with luxury customer expectations and brand positioning

Job Responsibility

Respond promptly and thoughtfully to all customer care queries via email, WhatsApp, phone, Instagram, and Live Chat
Deliver exceptional service across the product range, ensuring customer satisfaction and brand loyalty
Maintain a tone of voice that is consistent with the brand
Oversee and coordinate internal stock movements between store and dispatch centres to ensure timely order fulfilment
Liaise with warehouses, couriers, and internal teams to mitigate delivery issues and ensure smooth processing of orders
Administer customer returns and ensure all refunds and stock reconciliation processes are completed accurately and efficiently
Ensure orders via third-party marketplaces are processed in line with partner requirements and time lines
Develop a deep understanding of their product offering to provide tailored advice and support
Manage and support bespoke and Made-To-Order requests in collaboration with relevant internal teams
Deliver personalised customer service that drives repeat business and long-term relationships

Fulltime

Luxury Customer Service Advisor

Our client is a luxury fashion brand known for timeless design, modern femininit...

Location

United Kingdom , London

Salary:

13.00 - 15.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a luxury retail, fashion, or e-commerce customer service environment
Strong written and verbal communication skills with a professional and empathetic approach
Proficiency in handling multiple digital channels including LiveChat, WhatsApp, Instagram, and marketplace platforms
Exceptional attention to detail and ability to multitask in a fast-paced environment
Strong understanding of order management systems and courier platforms
A proactive, solution-oriented mindset and a passion for delivering best-in-class customer experiences
Familiarity with luxury customer expectations and brand positioning

Job Responsibility

Respond promptly and thoughtfully to all customer care queries via email, WhatsApp, phone, Instagram, and Live Chat
Deliver exceptional service across the product range, ensuring customer satisfaction and brand loyalty
Maintain a tone of voice that is consistent with the brand
Oversee and coordinate internal stock movements between store and dispatch centres to ensure timely order fulfilment
Liaise with warehouses, couriers, and internal teams to mitigate delivery issues and ensure smooth processing of orders
Administer customer returns and ensure all refunds and stock reconciliation processes are completed accurately and efficiently
Ensure orders via third-party marketplaces are processed in line with partner requirements and time lines
Develop a deep understanding of their product offering to provide tailored advice and support
Manage and support bespoke and Made-To-Order requests in collaboration with relevant internal teams
Deliver personalised customer service that drives repeat business and long-term relationships

Parttime

Customer Service Advisor

Join our client, a thriving manufacturing company, where your skills will be val...

Location

United Kingdom , Bridgwater

Salary:

24720.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent verbal and written communication skills with previous customer service experience
Polite, friendly, and professional demeanour that builds trust and rapport
Strong organisational skills and attention to detail, ensuring nothing slips through the cracks
Flexibility and adaptability in managing multiple tasks, thriving in a fast-paced environment
Analytical skills to tackle challenges head-on and find effective solutions
A positive can-do attitude that inspires confidence and motivates others
Driven and self-motivated, always looking for ways to improve and excel

Job Responsibility

Respond professionally, politely, and promptly to queries from all channels (email, phone, social media, etc.), ensuring every interaction leaves a positive impression
Take charge of the full order cycle using the ERP system, from stock availability to order placement, monitoring order status, liaising with couriers, and communicating any issues or delays to customers
Keep track of outstanding projects and keep customers updated at all times, ensuring they feel informed and valued
Handle complaints effectively, turning challenges into opportunities for improvement
Learn and adhere to all company procedures and requirements, becoming a key player in the team
Stay up to date with company Terms & Conditions and Customers' Contract Agreements, including returns and product warranties
Work closely with Supply Chain and Sales Managers to overcome blockers and maximise order posting
Provide support to the external Sales team, helping them achieve their goals
Identify opportunities to enhance service and provide feedback on potential challenges and root cause analysis

What we offer

Generous holiday entitlement (with the option to purchase 3 additional days each year)
Cycle to work scheme
Free on-site parking
Full gym membership discount
Competitive pension scheme
Access to an award-winning Employee Assistance Programme

Fulltime

Customer Service Advisor

Our client, a global market leader in their field, is seeking a Customer Service...

Location

United Kingdom , Manchester

Salary:

24000.00 - 25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in a similar customer-facing role
Experience in handling high-volume order processing, enquiries, and complaints
Ability to thrive in a fast-paced environment
Excellent telephone manner with strong empathy towards customers
Customer-centric mindset and a problem-solving mentality
Strong teamwork skills as well as the ability to work independently
Diligence when processing orders, enquiries, or complaints
Polite and courteous telephone etiquette
Ability to work efficiently in a continuously busy environment
Relationship-building skills to establish rapport with both customers and colleagues.

Job Responsibility

Process orders, liaising with suppliers and delivery teams
Monitor and complete customers' stock replenishments
Accurately document all relevant information from customer orders
Check and validate customer confirmation purchase orders
Regularly update information on the system, including the maintenance of customer pricing records
Receive and process enquiries, ensuring timely follow-up
Handle and process returns
Assist with general administration tasks, such as filing and post
Collaborate with sales staff to identify and maximise sales opportunities
Document customer complaints and ensure timely resolution

What we offer

Competitive salary of £25,000 per year
Bonus scheme to reward your achievements
Permanent contract offering stability and career growth opportunities
Convenient office location, just a 10-minute walk from a tram station or with free parking available
Training and development opportunities.

Fulltime

Customer Service and Sales Advisor

360 Resourcing Solutions

Location:
United Kingdom , Poole

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 05, 2026

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Job Description:

Job Responsibility:

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Nice to have:

Additional Information:

Job Posted:January 05, 2026

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Job Posted:
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