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Customer Service and Sales Advisor – Guide Customers Through Life’s Biggest Moves. At Simplify, we help home movers feel supported, informed, and confident during one of the most important decisions they’ll ever make. As a Customer Service and Sales Advisor you’ll combine exceptional service with commercial awareness to help customers choose the right Conveyancing support — transforming great conversations into successful conversions. Your mission is to be the first friendly expert who helps customers understand this process and choose Simplify with confidence.
Job Responsibility:
Deliver a genuinely supportive customer experience
Spot opportunities naturally
Convert conversations into customers
Requirements:
Strong communication skills and the ability to reassure, guide, and influence
A service‑first approach with a natural commercial instinct
Confidence to adapt your style, think on your feet, and overcome objections
A results‑driven mindset with a genuine passion for helping people
A warm, friendly, professional style that makes customers feel in safe hands
Nice to have:
Experience in sales or property services
What we offer:
Competitive salary
Uncapped commission
25 days holiday + 8 public holidays
Option to buy/sell additional holiday
Pension scheme & life assurance
Enhanced family‑friendly policies
Employee Assistance Programme
Retail discounts
Free conveyancing services for your own move
An inclusive, supportive environment where your growth matters