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Customer Service and Sales Advisor

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360 Resourcing Solutions

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Location:
United Kingdom , Leicester

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Customer Service and Sales Advisor – Guide Customers Through Life’s Biggest Moves. At Simplify, we help home movers feel supported, informed, and confident during one of the most important decisions they’ll ever make. As a Customer Service and Sales Advisor, you’ll combine exceptional service with commercial awareness to help customers choose the right Conveyancing support — transforming great conversations into successful conversions.

Job Responsibility:

  • Deliver a genuinely supportive customer experience
  • Use our proven sales framework to keep conversations clear, structured, and supportive
  • Explain the conveyancing journey in simple, reassuring terms
  • Spot opportunities naturally
  • Listen for buying signals and adapt your approach to meet customer needs
  • Highlight how Simplify’s speed, transparency, and specialist teams make moving easier
  • Convert conversations into customers
  • Guide customers toward the right service, based on what matters most to them
  • Build trust, handle objections professionally, and close sales confidently
  • Maintain a healthy pipeline that supports our Conveyancing teams and overall business growth

Requirements:

  • Strong communication skills and the ability to reassure, guide, and influence
  • A service‑first approach with a natural commercial instinct
  • Confidence to adapt your style, think on your feet, and overcome objections
  • A results‑driven mindset with a genuine passion for helping people
  • Experience in sales or property services (helpful but not essential — full training provided!)
  • A warm, friendly, professional style that makes customers feel in safe hands

Nice to have:

Experience in sales or property services

What we offer:
  • Competitive salary
  • Uncapped commission
  • 25 days holiday + 8 public holidays
  • Option to buy/sell additional holiday
  • Pension scheme & life assurance
  • Enhanced family‑friendly policies
  • Employee Assistance Programme
  • Retail discounts
  • Free conveyancing services for your own move
  • An inclusive, supportive environment where your growth matters
  • Free parking
  • Great transport links

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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