Customer Service and Order Processing Specialist Job at Robert Half (Fullerton)

Customer Service Specialist

Drive customer satisfaction and optimize supply chain processes in a key role at...

Location

Japan , Tokyo

Salary:

5000000.00 - 7000000.00 JPY / Year

Randstad

Expiration Date

March 23, 2026

Requirements

Must have 2+ years of experience in supply chain, with a focus on customer service
Must have a Bachelor's degree in Supply Chain, Logistics, or a related field
Experience with SAP or other ERP systems is essential
Must have strong knowledge of sales and OTC processes
Must have experience in project management
Business level English is required
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills

Job Responsibility

Manage order-to-cash processes for the EM business, ensuring accuracy and efficiency
Provide proactive solutions to business operations by analyzing and reviewing OTC operations
Monitor and analyze SCM KPIs to identify areas for improvement and execute related activities
Contribute to achieving sales, profit, and growth targets by offering exceptional customer service
Participate in SCM-related and integration projects, supporting project goals and timelines

What we offer

Health insurance
pension insurance
employment insurance
holidays on Saturdays, Sundays, and public holidays

Fulltime

Customer Service Specialist

Are you passionate about delivering exceptional service and creating positive cu...

Location

United States , Vista

Salary:

19.00 - 23.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Previous customer service or support experience preferred, ideally in retail or e-commerce
Strong communication and interpersonal skills
Ability to multitask and manage time effectively
Proficiency with CRM tools and Microsoft Office Suite
Friendly demeanor, team player, and solutions-oriented personality

Job Responsibility

Respond to customer inquiries via phone, email, and chat, providing accurate and timely solutions
Process product orders, exchanges, and refunds, ensuring the highest level of satisfaction
Collaborate with warehouse teams to track shipments and resolve delivery issues
Maintain detailed records of customer interactions in CRM platforms
Recommend products and services based on customer needs and feedback

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Customer Service Specialist

Office Angels are seeking a temporary Customer Service Specialist to work for on...

Location

United Kingdom , London

Salary:

16.40 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

1 year in a fast-paced order fulfilment environment
Fluent in English, both spoken and written, with excellent interpersonal skills
An eye for detail and data accuracy, along with strong problem-solving abilities
Proficient in Google Workspace and Microsoft Office Suite, with a willingness to learn SAP and Salesforce
Flexible and resilient with superb time management skills
A positive attitude and a collaborative approach to overcoming challenges

Job Responsibility

Respond to customer requests and manage complaints while building strong relationships with customers and internal teams
Process and manage orders through SAP, ensuring timely delivery and accuracy
Provide essential information on customers, discounts, and stock situations to aid sales efforts
Work alongside logistics providers and internal teams to ensure seamless order delivery and effective credit control
Manage new customer onboarding in Salesforce and collaborate with the master data team in SAP
Help manage customer product distribution and participate in projects aimed at enhancing service quality

What we offer

Competitive pay plus holiday pay reflecting individual and company performance
A supportive and inclusive culture that values diversity
Opportunities for personal and professional growth
Premium employee benefits that cater to our diverse workforce

Fulltime

Customer Service Specialist

Office Angels are seeking a temporary Customer Service Specialist to work for on...

Location

United Kingdom , London

Salary:

16.40 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

1 year in a fast-paced order fulfilment environment
Fluent in English, both spoken and written, with excellent interpersonal skills
An eye for detail and data accuracy, along with strong problem-solving abilities
Proficient in Google Workspace and Microsoft Office Suite, with a willingness to learn SAP and Salesforce
Flexible and resilient with superb time management skills
A positive attitude and a collaborative approach to overcoming challenges

Job Responsibility

Respond to customer requests and manage complaints while building strong relationships with customers and internal teams
Process and manage orders through SAP, ensuring timely delivery and accuracy
Provide essential information on customers, discounts, and stock situations to aid sales efforts
Work alongside logistics providers and internal teams to ensure seamless order delivery and effective credit control
Manage new customer onboarding in Salesforce and collaborate with the master data team in SAP
Help manage customer product distribution and participate in projects aimed at enhancing service quality

What we offer

Competitive pay plus holiday pay reflecting individual and company performance
A supportive and inclusive culture that values diversity
Opportunities for personal and professional growth
Premium employee benefits that cater to our diverse workforce

Fulltime

Customer Service Specialist

Our client is seeking a Customer Service Specialist who will take full ownership...

Location

United Kingdom , Staines

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service or order management, ideally in a technical or manufacturing environment
Strong working knowledge of JD Edwards (JDE) or similar ERP systems
Excellent communication skills-both written and verbal
A proactive, customer-first mindset with a passion for delivering outstanding service
Strong attention to detail and ability to manage multiple priorities
Comfortable working independently and as part of a collaborative team

Job Responsibility

Act as the dedicated customer service representative for your assigned customers, providing tailored support and regular updates
Manage the full order lifecycle: from order entry and inventory coordination to shipping, invoicing, and post-delivery follow-up
Use JD Edwards to process and track orders, ensuring accuracy and timely updates
Collaborate with Regional Sales Managers and internal teams to resolve order, shipping, and invoicing queries
Communicate proactively with customers regarding order status, delivery timelines, and documentation
Coordinate with technical teams and vendors to ensure customer expectations are met
Provide customers with required documentation such as certificates, manuals, and datasheets
Support stock takes and investigate discrepancies
Assist the finance team with invoice and audit queries
Maintain and update customer portals with relevant delivery and order information

Fulltime

Customer Service Specialist

Office Angels are seeking a temporary Customer Service Specialist to work for on...

Location

United Kingdom , London

Salary:

16.40 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

1 year in a fast-paced order fulfilment environment
Fluent in English, both spoken and written
Excellent interpersonal skills
Detail-oriented with strong problem-solving abilities
Proficient in Google Workspace and Microsoft Office Suite
Willingness to learn SAP and Salesforce
Flexible and resilient with superb time management skills
Positive attitude and collaborative approach

Job Responsibility

Respond to customer requests and manage complaints
Process and manage orders through SAP
Provide essential information on customers, discounts, and stock situations
Work alongside logistics providers and internal teams
Manage new customer onboarding in Salesforce
Help manage customer product distribution

What we offer

Competitive pay plus holiday pay reflecting individual and company performance
Supportive and inclusive culture that values diversity
Opportunities for personal and professional growth
Premium employee benefits that cater to our diverse workforce

Fulltime

Customer Service Specialist

Office Angels are seeking a temporary Customer Service Specialist to work for on...

Location

United Kingdom , London

Salary:

15.40 - 16.40 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

1 year in a fast-paced order fulfilment environment
Fluent in English, both spoken and written, with excellent interpersonal skills
An eye for detail and data accuracy, along with strong problem-solving abilities
Proficient in Google Workspace and Microsoft Office Suite, with a willingness to learn SAP and Salesforce
Flexible and resilient with superb time management skills
A positive attitude and a collaborative approach to overcoming challenges

Job Responsibility

Respond to customer requests and manage complaints while building strong relationships with customers and internal teams
Process and manage orders through SAP, ensuring timely delivery and accuracy
Provide essential information on customers, discounts, and stock situations to aid sales efforts
Work alongside logistics providers and internal teams to ensure seamless order delivery and effective credit control
Manage new customer onboarding in Salesforce and collaborate with the master data team in SAP
Help manage customer product distribution and participate in projects aimed at enhancing service quality

What we offer

Competitive pay plus holiday pay reflecting individual and company performance
A supportive and inclusive culture that values diversity
Opportunities for personal and professional growth
Premium employee benefits that cater to our diverse workforce

Fulltime

Temporary Customer Service Specialist

Office Angels are seeking a temporary Customer Service Specialist to work for on...

Location

United Kingdom , London

Salary:

16.00 - 16.40 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

1 year in a fast-paced order fulfilment environment
Fluent in English, both spoken and written, with excellent interpersonal skills
An eye for detail and data accuracy, along with strong problem-solving abilities
Proficient in Google Workspace and Microsoft Office Suite, with a willingness to learn SAP and Salesforce
Flexible and resilient with superb time management skills
A positive attitude and a collaborative approach to overcoming challenges

Job Responsibility

Respond to customer requests and manage complaints while building strong relationships with customers and internal teams
Process and manage orders through SAP, ensuring timely delivery and accuracy
Provide essential information on customers, discounts, and stock situations to aid sales efforts
Work alongside logistics providers and internal teams to ensure seamless order delivery and effective credit control
Manage new customer onboarding in Salesforce and collaborate with the master data team in SAP
Help manage customer product distribution and participate in projects aimed at enhancing service quality

What we offer

Competitive pay plus holiday pay reflecting individual and company performance
A supportive and inclusive culture that values diversity
Opportunities for personal and professional growth
Premium employee benefits that cater to our diverse workforce

Fulltime

Customer Service and Order Processing Specialist

Robert Half

Location:
United States , Fullerton

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 01, 2026

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Job Posted:
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