Customer Service and Internal Sales Representative Job at Randstad (Laval)

Customer Service Representative

Join a leading medical device company that is dedicated to improving patient out...

Location

United States , Bloomington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent (associate degree preferred)
1-3 years of experience in customer service, call centers, or related roles, ideally in the healthcare, medical device, or manufacturing industry
Strong communication and interpersonal skills, with the ability to manage difficult conversations and build rapport with diverse customers
Proficiency in Microsoft Office Suite and experience working with CRM software or customer support systems
Ability to work a Monday-Friday schedule from 10:30 AM to 7:00 PM and be available every fourth Saturday
Self-motivated and able to work independently in a hybrid environment after training
Detail-oriented with excellent organizational and multitasking skills

Job Responsibility

Act as the first point of contact for customers, addressing inquiries related to medical devices, including product information, order processing, shipping, and account management
Respond to customer emails, phone calls, and online chat inquiries promptly and professionally
Assist customers in troubleshooting and resolving issues with medical devices, escalating more complex problems to the appropriate departments when needed
Process and track orders, ensuring accuracy and timely delivery to healthcare providers and patients
Maintain up-to-date knowledge of the company’s product offerings, policies, and procedures to provide accurate information to customers
Work collaboratively with internal teams such as sales, logistics, and quality assurance to resolve customer concerns and improve service delivery
Document customer interactions and resolutions in the company’s database accurately and in a timely manner
Contribute to team initiatives aimed at improving customer satisfaction and streamlining processes

What we offer

Opportunity for contract-to-hire conversion based on performance
Hybrid work schedule offering flexibility after training
Access to ongoing training and development programs
A chance to work with a market-leading medical device company making a positive impact on healthcare

Fulltime

Sales Support Customer Service Representative

We are offering a temp to hire employment opportunity for a detail-oriented Sale...

Location

United States , Compton, California

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in a Sales Support role or similar
Proficiency in ADP - Financial Services
Experience with Configure Price Quote (CPQ) software
Knowledge of Customer Relationship Management (CRM) tools
Familiarity with ERP - Enterprise Resource Planning
Experience with ERP Solutions
Proficiency in using About Time software
Experience in answering inbound calls
Knowledge of auditing practices
Familiarity with billing functions

Job Responsibility

Enhance customer satisfaction by managing service operations
Provide support to customers and resolve their inquiries
Use your analytical skills to solve problems and improve processes
Interact effectively with customers and internal teams
Prioritize and manage multiple tasks simultaneously
Utilize ADP - Financial Services and ERP - Enterprise Resource Planning tools to automate and streamline operations
Handle billing functions and conduct audits to ensure accuracy
Communicate effectively with stakeholders using CRM tools
Answer inbound calls and address customer queries promptly
Leverage Configure Price Quote (CPQ) and ERP Solutions to improve pricing accuracy and operational efficiency

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Customer Service Representative

The ideal candidate will act as the first point of contact for customers, provid...

Location

United States , Yonkers

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–2 years of customer service experience in a call center, retail, or client-facing role preferred
Excellent verbal and written communication skills, with the ability to tailor responses to diverse customer needs
Strong critical thinking and problem-solving skills to address varied customer concerns
Proficiency in Microsoft Office Suite and experience using CRM systems such as Salesforce or Zendesk
Ability to handle multiple tasks simultaneously while maintaining attention to detail and accuracy
High school diploma or equivalent required
a bachelor’s degree is a plus

Job Responsibility

Respond to customer inquiries via phone, email, or chat in a timely and detail oriented manner, providing accurate information and solutions
Address and resolve customer concerns or complaints efficiently, ensuring a positive customer experience
Maintain in-depth knowledge of company products, services, and policies to effectively assist customers and provide guidance
Process customer orders, returns, and exchanges while ensuring accuracy and compliance with company procedures
Log and maintain detailed customer records, including inquiries, complaints, and transactions, within the designated CRM system
Gather feedback from customers regarding their experience to identify potential areas for process improvement
Collaborate with internal teams such as sales, technical support, or operations to resolve customer issues and fulfill requests promptly
Conduct follow-up communications with customers to ensure their concerns have been fully addressed and they are satisfied with the outcome

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Customer Service Representative

Working closely with the Sales Manager and wider team, you will be responsible f...

Location

United Kingdom , Brighton

Salary:

25000.00 - 26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer service role
Strong IT skills with good attention to detail
Ability to prioritise workload and work well under pressure
Experience with ERP/MRP systems is an advantage but not essential
Confident using Microsoft Office packages, particularly Word and Excel
Comfortable working with systems to process data and orders

Job Responsibility

Handling customer enquiries by phone and email
Setting up and maintaining customer accounts
Processing orders accurately using internal systems
Preparing invoices and acknowledgements
Coordinating the quotation process and contract reviews
Supporting the external sales team with information requests
Managing returns, credits and customer claims
Keeping CRM systems updated and accurate
Liaising with colleagues across Europe to gather information for client requests

Fulltime

Customer Service Representative

We are looking for a skilled Customer Service Representative to join our team in...

Location

United States , Rochester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service, sales, or a related field
Proficiency in Microsoft Excel, Outlook, and other office applications
Familiarity with billing functions, accounts receivable, and medical coverage processes
Strong knowledge of ERP systems, such as Oracle, and order entry principles
Exceptional communication skills, both verbal and written, with a focus on customer satisfaction
Ability to manage multiple tasks while maintaining attention to detail and accuracy
Knowledge of quality standards and phone etiquette in an environment that values precision and thoroughness
Demonstrated ability to work collaboratively with internal teams and external customers

Job Responsibility

Provide outstanding customer service by addressing inquiries and resolving issues in a timely manner
Manage customer accounts, including order entry, billing, and accounts receivable processes
Collaborate with internal departments to ensure seamless operations and customer satisfaction
Utilize ERP solutions such as Oracle to process orders and maintain accurate records
Generate detailed reports to track performance and improve service delivery
Handle phone communications with professionalism, ensuring all interactions meet quality standards
Support medical coverage and billing processes with accuracy and attention to detail
Assist in sales-related functions, including data entry and maintaining customer accounts
Maintain a high level of accuracy while adhering to established office and quality standards
Identify opportunities to improve processes and contribute to team efficiency

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

Carbiz is on the lookout for a personable, self-organised individual with experi...

Location

Australia , Mascot

Salary:

60000.00 - 65000.00 AUD / Year

Carbiz Rentals

Expiration Date

Until further notice

Requirements

Prior experience in phone-based customer service or sales is preferred but not essential
Experience in automotive, car rental, or credit hire industries is highly desirable but not essential
Tech-savvy with strong computer literacy
Excellent organisational skills and capable of handling multiple tasks effectively
Confident communicator, able to work with internal teams, dealerships, and customers, maintaining a high standard of service

Job Responsibility

Manage the onboarding of clients for vehicle hires, ensuring that cars are delivered in a timely manner and that customers have all necessary information
Coordinate with fleet teams and sales managers to manage vehicle availability, returns, and client requests, ensuring efficient use of resources
Act as the main point of contact for dealerships and service managers, handling requests and ensuring vehicles meet customer needs
Stay organised and manage multiple priorities, ensuring timely responses to customer and dealership inquiries
Oversee vehicle returns, ensuring they are managed smoothly and in accordance with company policies
Ensure vehicles are delivered within agreed SLAs and manage cross-hired vehicles as needed
Regularly follow up with dealerships to ensure invoices are paid within timeframe

What we offer

Career Development – Opportunity for career growth from within
Head Office Location – Less than a 10-minute walk from Mascot Station
Collaborative Team Culture – Surrounded by like-minded individuals
Employee Wellbeing Program – Access to comprehensive 24/7 real-time support through chat or phone, as well as a wellbeing library of resources through Sonder for safety, mental, and physical wellbeing
Team Celebrations – Monthly team lunches, birthday celebrations, and festive gatherings for major events
Study Assist Program – That's right, we pay YOU to study!
Exclusive Discounts – Access special offers and discounts through platforms like SWAG/Employment Hero and Flare

Fulltime

Customer Sales Representative

Join Our Team at Doolittle Trailer Manufacturing! Are you a personable individua...

Location

United States , Holts Summit

Salary:

41000.00 USD / Year

Doolittle Trailer MFG

Expiration Date

Until further notice

Requirements

Previous experience in customer service or sales is preferred
Strong interpersonal skills with the ability to effectively communicate and build rapport with customers
Detail-oriented and organized, with the ability to manage multiple tasks efficiently
A positive attitude and a proactive approach to problem-solving
Are you legally authorized to work in the United States on a full-time or permanent basis?
Do you currently have a valid Missouri driver's license?
Do you have your own transportation to and from work?
Are you able to bend, stoop, kneel, climb, or lift 50lbs?

Job Responsibility

Engage with customers in a friendly and professional manner to understand their trailer requirements
Provide expert guidance and product knowledge to assist customers in selecting the ideal trailer for their needs
Maintain strong relationships with customers through effective communication and follow-up
Collaborate with internal teams to ensure seamless customer service and satisfaction

What we offer

Competitive base salary up to $41,000 per year
Unlimited bonus commissions
Comprehensive benefits package
Opportunities for growth and advancement within a local, reputable company

Fulltime

Customer Service Representative Eastern Central Europe

In this role, you will be responsible for owning/managing the customer experienc...

Location

Poland , Grodzisk Mazowiecki

Salary:

Not provided

Adisseo

Expiration Date

Until further notice

Requirements

Bachelor’s Degree is required (Sales administration / International trade)
Minimum 5 years of experience in a Customer Service function
Good knowledge of MS Office programs
Knowledge of SAP ECC
Knowledge of a Sales force package
Languages: Polish, English is mandatory, in speaking and in writing
Customer oriented
Good Stakeholder management skills
Excellent interpersonal and communication skills
Energetic, well-organized, self-Initiated and coordination skills

Job Responsibility

Customer Relationship management
Collect customer information to manage reliable, up to date and compliance customer master data
Customer claim management by capturing, collecting and managing answers in accordance with our service level agreement
Manage order preparation, registration and follow-up
Management and contract/orders follow-up
Coordination of customer deliveries together with plant supply chain
Check and follow-up of product allocation
Follow-up order with transporters
Validation and transmission of invoices
Coordination of payment of agent commission and volume rebate

What we offer

care program
vacation & paid time off
profit-sharing and performance incentives
continuous training, mentoring, and learning programs
equal access to career advancement and leadership opportunities

Fulltime

Customer Service and Internal Sales Representative

Randstad

Location:
Canada , Laval

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 02, 2026

Expiration:
April 25, 2026

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Customer Service and Internal Sales Representative

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Location:Canada , Laval

Category:Customer Service

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:March 02, 2026

Expiration:April 25, 2026

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