CrawlJobs Logo

Customer Service and Internal Sales Representative

Canada, Laval Employment contract 19.00 - 21.00 USD / Hour · Job Posted May 27, 2026
Apply Position
Job Link Share

Job Description

As a Customer Service and Internal Sales Representative in Laval, you will be the first point of contact for our professional customers (contractors and roofers). This role combines direct interaction at the counter, administrative order management, and logistics coordination. We are looking for proactive people who can keep a smile on their face even on busy days!

Job Responsibility

  • Greet customers in the branch and respond to phone calls and emails in a professional manner
  • Enter orders into the internal system and ensure they are followed up on rigorously
  • Work closely with the dispatch department to coordinate deliveries
  • Advise customers on technical products (comprehensive training provided)
  • Actively participate in the growth of customer accounts through the internal program

Requirements

  • Significant experience in customer service (face-to-face interaction required)
  • Ability to manage multiple priorities simultaneously (multitasking) at a fast pace
  • Proficiency in Outlook and Word
  • Excellent command of spoken and written French (English is a significant asset)
  • Interest in the construction or hardware industry

Nice to have

English is a significant asset

What we offer

  • Competitive salary between $19 and $21/hour depending on experience
  • Monthly allowance of $176 for your travel expenses
  • Full range of insurance and RRSP plan with employer contribution
  • Stable 40-hour/week schedule (no rotation) with the possibility of paid overtime
  • Annual closure during the holiday season
  • Real opportunities for advancement to outside sales or management roles

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Customer Service and Internal Sales Representative

8 matching positions

Customer Service Representative

Working closely with the Sales Manager and wider team, you will be responsible f...
Location
Location
United Kingdom , Brighton
Salary
Salary:
25000.00 - 26000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a customer service role
  • Strong IT skills with good attention to detail
  • Ability to prioritise workload and work well under pressure
  • Experience with ERP/MRP systems is an advantage but not essential
  • Confident using Microsoft Office packages, particularly Word and Excel
  • Comfortable working with systems to process data and orders
Job Responsibility
Job Responsibility
  • Handling customer enquiries by phone and email
  • Setting up and maintaining customer accounts
  • Processing orders accurately using internal systems
  • Preparing invoices and acknowledgements
  • Coordinating the quotation process and contract reviews
  • Supporting the external sales team with information requests
  • Managing returns, credits and customer claims
  • Keeping CRM systems updated and accurate
  • Liaising with colleagues across Europe to gather information for client requests
  • Fulltime
Read More
Arrow Right

Customer Service Representative

We are looking for a skilled Customer Service Representative to join our team in...
Location
Location
United States , Rochester
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in customer service, sales, or a related field
  • Proficiency in Microsoft Excel, Outlook, and other office applications
  • Familiarity with billing functions, accounts receivable, and medical coverage processes
  • Strong knowledge of ERP systems, such as Oracle, and order entry principles
  • Exceptional communication skills, both verbal and written, with a focus on customer satisfaction
  • Ability to manage multiple tasks while maintaining attention to detail and accuracy
  • Knowledge of quality standards and phone etiquette in an environment that values precision and thoroughness
  • Demonstrated ability to work collaboratively with internal teams and external customers
Job Responsibility
Job Responsibility
  • Provide outstanding customer service by addressing inquiries and resolving issues in a timely manner
  • Manage customer accounts, including order entry, billing, and accounts receivable processes
  • Collaborate with internal departments to ensure seamless operations and customer satisfaction
  • Utilize ERP solutions such as Oracle to process orders and maintain accurate records
  • Generate detailed reports to track performance and improve service delivery
  • Handle phone communications with professionalism, ensuring all interactions meet quality standards
  • Support medical coverage and billing processes with accuracy and attention to detail
  • Assist in sales-related functions, including data entry and maintaining customer accounts
  • Maintain a high level of accuracy while adhering to established office and quality standards
  • Identify opportunities to improve processes and contribute to team efficiency
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Customer Service Representative

Carbiz is on the lookout for a personable, self-organised individual with experi...
Location
Location
Australia , Mascot
Salary
Salary:
60000.00 - 65000.00 AUD / Year
carbiz.com.au Logo
Carbiz Rentals
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience in phone-based customer service or sales is preferred but not essential
  • Experience in automotive, car rental, or credit hire industries is highly desirable but not essential
  • Tech-savvy with strong computer literacy
  • Excellent organisational skills and capable of handling multiple tasks effectively
  • Confident communicator, able to work with internal teams, dealerships, and customers, maintaining a high standard of service
Job Responsibility
Job Responsibility
  • Manage the onboarding of clients for vehicle hires, ensuring that cars are delivered in a timely manner and that customers have all necessary information
  • Coordinate with fleet teams and sales managers to manage vehicle availability, returns, and client requests, ensuring efficient use of resources
  • Act as the main point of contact for dealerships and service managers, handling requests and ensuring vehicles meet customer needs
  • Stay organised and manage multiple priorities, ensuring timely responses to customer and dealership inquiries
  • Oversee vehicle returns, ensuring they are managed smoothly and in accordance with company policies
  • Ensure vehicles are delivered within agreed SLAs and manage cross-hired vehicles as needed
  • Regularly follow up with dealerships to ensure invoices are paid within timeframe
What we offer
What we offer
  • Career Development – Opportunity for career growth from within
  • Head Office Location – Less than a 10-minute walk from Mascot Station
  • Collaborative Team Culture – Surrounded by like-minded individuals
  • Employee Wellbeing Program – Access to comprehensive 24/7 real-time support through chat or phone, as well as a wellbeing library of resources through Sonder for safety, mental, and physical wellbeing
  • Team Celebrations – Monthly team lunches, birthday celebrations, and festive gatherings for major events
  • Study Assist Program – That's right, we pay YOU to study!
  • Exclusive Discounts – Access special offers and discounts through platforms like SWAG/Employment Hero and Flare
  • Fulltime
Read More
Arrow Right

Customer Sales Representative

Join Our Team at Doolittle Trailer Manufacturing! Are you a personable individua...
Location
Location
United States , Holts Summit
Salary
Salary:
41000.00 USD / Year
doolittletrailers.com Logo
Doolittle Trailer MFG
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in customer service or sales is preferred
  • Strong interpersonal skills with the ability to effectively communicate and build rapport with customers
  • Detail-oriented and organized, with the ability to manage multiple tasks efficiently
  • A positive attitude and a proactive approach to problem-solving
  • Are you legally authorized to work in the United States on a full-time or permanent basis?
  • Do you currently have a valid Missouri driver's license?
  • Do you have your own transportation to and from work?
  • Are you able to bend, stoop, kneel, climb, or lift 50lbs?
Job Responsibility
Job Responsibility
  • Engage with customers in a friendly and professional manner to understand their trailer requirements
  • Provide expert guidance and product knowledge to assist customers in selecting the ideal trailer for their needs
  • Maintain strong relationships with customers through effective communication and follow-up
  • Collaborate with internal teams to ensure seamless customer service and satisfaction
What we offer
What we offer
  • Competitive base salary up to $41,000 per year
  • Unlimited bonus commissions
  • Comprehensive benefits package
  • Opportunities for growth and advancement within a local, reputable company
  • Fulltime
Read More
Arrow Right

Customer Service Representative Eastern Central Europe

In this role, you will be responsible for owning/managing the customer experienc...
Location
Location
Poland , Grodzisk Mazowiecki
Salary
Salary:
Not provided
adisseo.com Logo
Adisseo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree is required (Sales administration / International trade)
  • Minimum 5 years of experience in a Customer Service function
  • Good knowledge of MS Office programs
  • Knowledge of SAP ECC
  • Knowledge of a Sales force package
  • Languages: Polish, English is mandatory, in speaking and in writing
  • Customer oriented
  • Good Stakeholder management skills
  • Excellent interpersonal and communication skills
  • Energetic, well-organized, self-Initiated and coordination skills
Job Responsibility
Job Responsibility
  • Customer Relationship management
  • Collect customer information to manage reliable, up to date and compliance customer master data
  • Customer claim management by capturing, collecting and managing answers in accordance with our service level agreement
  • Manage order preparation, registration and follow-up
  • Management and contract/orders follow-up
  • Coordination of customer deliveries together with plant supply chain
  • Check and follow-up of product allocation
  • Follow-up order with transporters
  • Validation and transmission of invoices
  • Coordination of payment of agent commission and volume rebate
What we offer
What we offer
  • care program
  • vacation & paid time off
  • profit-sharing and performance incentives
  • continuous training, mentoring, and learning programs
  • equal access to career advancement and leadership opportunities
  • Fulltime
Read More
Arrow Right

Customer Service Representative

As a Customer Service Representative, at our malt house, you will be the key lin...
Location
Location
Belgium , Antwerp
Salary
Salary:
Not provided
axereal.com Logo
AXEREAL SCA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You have a bachelors degree or equivalent professional experience
  • You bring minimum 2 years of experience in a customer service, logistics or internal sales position within an international environment
  • You have a good understanding of overall supply chain processes
  • You are confident, assertive and highly customer-oriented with a strong focus on building lasting relationships
  • You have a proactive mindset with the ability to anticipate customer needs
  • You have a strong sense of ownership and good organizational skills
  • You work in a structured way with attention to detail
  • You like to work collaboratively across departments and continuously improve processes
  • You are fluent in English
Job Responsibility
Job Responsibility
  • Manage customer accounts and follow up on orders from A to Z: Manage sales orders and schedules in JDE including amendments and cancellations
  • Handle invoicing, credit/debit notes, and support payment processes by working closely with credit control
  • Communicate with customers regarding deliveries, stock levels, transport and product specifications
  • Building strong customer relationships by understanding their requirements, needs and expectations and by providing them timely and professional answers regarding the order status, invoices, contract balances
  • Monitor customer order patterns and take proactive action to anticipate demand
  • Coordinate with internal departments such as supply chain planning, the commercial team, production, finance
  • Organize and optimize logistics operations, always aiming for efficiency and customer satisfaction
  • Plan and coordinate co-product collections, ensuring smooth and secure pick-ups
  • Ensure accurate logistics and customer data management
  • Maintain and update systems and databases that support accurate demand forecasting, shipment tracking, and inventory management
What we offer
What we offer
  • We offer an attractive salary and benefits package
  • can offer career opportunities internationally
  • focusing on flexibility, inclusion, collaboration and health and wellbeing
  • Fulltime
Read More
Arrow Right

Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...
Location
Location
Canada , Stratford
Salary
Salary:
Not provided
napaonline.com Logo
NAPA Auto Parts
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • Zero (0) to three (3) years of related experience or an equivalent combination
  • Reliability, organization, and attention to detail
  • Strong communication skills including written, verbal, and listening
  • Ability to multi-task and time management skills
  • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet
Job Responsibility
Job Responsibility
  • Responds to basic customer inquires regarding products, provides quotes, and handles order entry
  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
  • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
  • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
  • Orders items to ensure appropriate inventory levels are maintained for customers
  • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
  • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
  • Determines the most cost effective shipping method for customer orders
  • Partners with Account Representatives to ensure customer satisfaction
What we offer
What we offer
  • Healthcare coverage
  • 401(k)
  • Tuition reimbursement
  • Vacation pay
  • Sick pay
  • Holiday pay
  • Fulltime
Read More
Arrow Right

Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...
Location
Location
United States , Moses Lake
Salary
Salary:
18.09 - 22.63 USD / Hour
napaonline.com Logo
NAPA Auto Parts
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • Zero (0) to three (3) years of related experience or an equivalent combination
  • Reliability, organization, and attention to detail
  • Strong communication skills including written, verbal, and listening
  • Ability to multi-task and time management skills
  • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet
Job Responsibility
Job Responsibility
  • Responds to basic customer inquires regarding products, provides quotes, and handles order entry
  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
  • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
  • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
  • Orders items to ensure appropriate inventory levels are maintained for customers
  • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
  • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
  • Determines the most cost effective shipping method for customer orders
  • Partners with Account Representatives to ensure customer satisfaction
What we offer
What we offer
  • Healthcare coverage options
  • 401(k)
  • Tuition reimbursement
  • Vacation pay
  • Sick pay
  • Holiday pay
  • Fulltime
Read More
Arrow Right