Customer Service and Information Officer Job at Webrecruit (Birmingham)

Customer Service Officer

At Sopra Steria, Customer Service Officers play a central role in providing high...

Location

Belgium , Brussels

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor’s degree or a relevant equivalent
entry level to 3 years relevant experience
experience with Microsoft Office tools
Dutch & French (required), English desirable

Job Responsibility

Support clients efficiently and professionally using Microsoft Office
manage customer files accurately
maintain clear communication
streamline processes
ensure smooth internal collaboration and efficient information exchange
handle inquiries in a professional and solution-oriented manner

What we offer

Mobility options (including a company car)
insurance coverage
meal vouchers
eco-cheques
continuous learning opportunities through the Sopra Steria Academy
team events

Fulltime

Customer Service Officer

Temporary Customer Service Officer in the Education Sector providing exceptional...

Location

United Kingdom , Bradford

Salary:

13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer-facing role
Strong communication and interpersonal skills
Confident in using Microsoft Office and CRM systems
Highly organised with excellent attention to detail
Capable of following processes and working both independently and as part of a team
Proactive, solution-oriented, and adaptable to changing priorities
Committed to confidentiality, equality, and safeguarding practises
DBS required

Job Responsibility

Be the first point of contact for students, staff, and visitors
Handle enquiries via face-to-face interactions, phone calls, emails, web chat, and social media
Support student applications and enrolment processes with accurate data entry
Issue ID cards and manage visitor logs
Provide information on fees and signpost available financial support services
Keep GDPR-compliant records and contribute to team KPIs
Collaborate with internal departments to ensure seamless student experience

Customer Service Officer

The Customer Service Officer at Carbiz is responsible for guiding customers thro...

Location

Australia , Mascot

Salary:

55000.00 - 60000.00 AUD / Year

Carbiz Rentals

Expiration Date

Until further notice

Requirements

Prior experience in phone-based customer service or sales (preferred but not essential)
38-hour work week
Have flexible availability to work Monday–Sunday between 7:00am-9:30pm (preferred)
Proficiency in additional languages, such as Mandarin or Cantonese (desirable)
Tech-savvy with strong computer literacy
Excellent organisational skills and capable of handling multiple tasks effectively
A warm and enthusiastic personality, with a strong sense of empathy

Job Responsibility

Engage directly with customers to secure detailed information needed for claim processing, providing clear guidance throughout the claims process
Conduct thorough eligibility assessments for customers requesting rental vehicles, verifying details to determine if they meet the required criteria for support
Collect and document all relevant details from customers and other stakeholders to support the claims process, conducting further investigations when required
Serve as the primary contact for external stakeholders, including insurers, repair shops and towing companies, maintaining efficient and professional communication
Coordinate with internal teams such to support seamless claim resolution and uphold service standards
Provide exceptional service by responding to customer inquiries, guiding them through the claims and rental process, and offering regular updates on their claim status

What we offer

Bonus Incentive Scheme
Career Development
Collaborative Environment
Head Office Location - Less than 10 minutes from Mascot Station
Team Celebrations - Monthly catered lunches, birthday and event celebrations
Study Assist Program
Employee Wellbeing Program - 24/7 support and wellbeing resources
Exclusive Discounts - Special offers through Employment Hero and Flare

Fulltime

Customer Service Officer

At Rex, delivering heartfelt hospitality is at the core of what we do. We are se...

Location

Australia , Sydney

Salary:

Not provided

Rex (Regional Express)

Expiration Date

Until further notice

Requirements

Strong customer service experience in a fast-paced, high-service environment (aviation, cruise, rail, hospitality, or tourism)
Prior airline industry experience will be considered an advantage
Must be able to obtain an Aviation Security Identification Card (ASIC) and Responsible Service of Alcohol (RSA) certificate
Well-presented, professional, and enthusiastic about supporting regional aviation
Strong communication, interpersonal and relationship building skills
Task-driven and focused, with the ability to manage time effectively, prioritise, and multitask
Flexibility to work shifts, including early mornings, evenings, weekends, and public holidays
Ability to work in a team environment
Well-presented with a professional, friendly, and approachable manner

Job Responsibility

Provide efficient, customer-focused check-in and boarding services at Sydney Airport
Assist with the safe and timely receipt and dispatch of aircraft
Conduct passenger marshalling on the tarmac and manage queues in the terminal
Complete pre-flight and post-flight operational duties, including updating flight information and ticket sales
Develop and maintain strong Sabre Departure Control System (DCS) skills through training provided by Rex
Deliver exceptional service to eligible Rex Lounge guests at Terminals 2 and 3, including the facilitation of lounge amenities and services
Provide dedicated assistance to Rextra Care customers to ensure a safe and comfortable journey
Support customers with damaged or lost baggage enquiries
Comply with company safety policies and standard operating procedures
Perform other duties as reasonably directed by the Airport Manager

Parttime

Customer Service Officer

As a Customer Service Officer, you’ll be the first point of contact for our valu...

Location

Australia , Pialba

Salary:

Not provided

APM Employment Services

Expiration Date

Until further notice

Requirements

Proven experience in de-escalating tense or challenging customer interactions
Familiarity with CRMs and customer databases
confident navigating multiple systems
Background in a complex call centre or fast-paced retail environment
Experience working with KPIs and performance targets
Excellent interpersonal skills with genuine empathy for people
Strong problem-solving and critical thinking ability
A collaborative team player who thrives in multi-site team environments
Exceptional attention to detail and organisational skills

Job Responsibility

Actively seek to understand customer needs during inbound calls and proactively engage with customers to schedule appointments
Process detailed information consistently and accurately
Absorb new information quickly and apply it effectively to improve performance and service delivery
Take direct action to meet and exceed objectives
Perform under pressure with composure, resilience and professionalism
Remain fully functional and focused in changing environments
Uphold the highest standards of conduct, aligning with our values and culture in every decision and interaction

What we offer

Worklife balance, no weekends
Access to purchase additional leave
Discounted health insurance
Car leasing packages
Paid Parental Leave
Service recognitions
Ability to experience the various APM Group Human Services brands to broaden your skill set and career growth

Fulltime

Customer Service Officer

As a Customer Service Officer, you’ll be the first point of contact for our valu...

Location

Australia , West Perth

Salary:

Not provided

APM Employment Services

Expiration Date

Until further notice

Requirements

Proven experience in de-escalating tense or challenging customer interactions
Familiarity with CRMs and customer databases
confident navigating multiple systems
Background in a complex call centre or fast-paced retail environment
Experience working with KPIs and performance targets
Excellent interpersonal skills with genuine empathy for people
Strong problem-solving and critical thinking ability
A collaborative team player who thrives in multi-site team environments
Exceptional attention to detail and organisational skills

Job Responsibility

Actively seek to understand customer needs during inbound calls and proactively engage with customers to schedule appointments
Process detailed information consistently and accurately
Absorb new information quickly and apply it effectively to improve performance and service delivery
Take direct action to meet and exceed objectives
Perform under pressure with composure, resilience and professionalism
Remain fully functional and focused in changing environments
Uphold the highest standards of conduct, aligning with our values and culture in every decision and interaction

What we offer

Worklife balance, no weekends
Access to purchase additional leave
Discounted health insurance
Car leasing packages
Paid Parental Leave
Service recognitions
Ability to experience the various APM Group Human Services brands to broaden your skill set and career growth

Fulltime

Office Services Associate

We are looking for an organized and detail-oriented Office Services Associate to...

Location

United States , Colorado Springs

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Minimum of 1 year of experience in office services, preferably in a corporate, legal, or banking environment
Strong organizational skills and attention to detail
Proven ability to provide exceptional customer service and build positive client relationships
Capable of handling confidential information with integrity
Ability to make independent decisions while adhering to company policies and procedures
Comfortable working in a fast-paced team environment with individuals from diverse backgrounds
Basic troubleshooting skills for office equipment and machinery

Job Responsibility

Perform daily office services tasks such as reprographics, mail distribution, and intake processes following established guidelines
Maintain and replenish office supplies, ensuring conference rooms and shared spaces are clean and well-stocked
Operate and troubleshoot office machinery, including copiers and scanners, ensuring minimal downtime
Adhere to deadlines for completing and delivering work, prioritizing tasks effectively to meet client expectations
Maintain accurate logs and records for all office services activities
Communicate effectively with supervisors and clients to address any job-related issues or requirements
Conduct quality assurance checks on completed tasks to ensure accuracy and compliance with standards
Handle sensitive and confidential documents with discretion and professionalism
Assist with reception duties, including managing inbound calls and providing excellent customer service
Lift and move items up to 50 lbs. as required by the role

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan
Access to free online training
Competitive compensation

Fulltime

Customer Service Advisor

Reporting to the Head of Customer Services and Operations Support, the role of C...

Location

United Kingdom , Tividale

Salary:

12.21 GBP / Hour

Diamond Bus

Expiration Date

Until further notice

Requirements

Excellent customer service skills
Reliable, conscientious with the ability to take ownership of issues
Self-motivated with a positive “can do” attitude to all tasks
Effective communication skills, both written and verbal with the ability to analyse reports
To maintain accurate records and information relating to the provision of customer services
Delivering an excellent customer experience by proving advice and wherever possible, resolution at the first point of contact
Excellent knowledge and understanding of Microsoft Office
Ability to deal with a wide and diverse range of enquiries to a high standard of customer service covering all areas of the business
Ability to work on own initiative as well as part of a team
Experience of working in a customer service environment

Job Responsibility

Ensure customers are always dealt with in a professional manner by email, letter or telephone
Investigation and assisting with fact finds
Recording of all customer enquiries
Assist with driver queries
Processing Waybills, Accident and CCTV reports, gaining necessary information from drivers
Dealing with insurance queries
Minute taking
Ticketing data, ticket machine repairs
Support the recruitment process
Use of Omnidas, and social media platforms

Fulltime

Customer Service and Information Officer

Webrecruit

Location:
United Kingdom , Birmingham

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 13, 2026

Expiration:
February 15, 2026

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Location:United Kingdom , Birmingham

Category:Customer Service

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 13, 2026

Expiration:February 15, 2026

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Location:
United Kingdom , Birmingham

Category:
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Contract Type:
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Job Posted:
February 13, 2026

Expiration:
February 15, 2026