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Customer service and event support

Rotorua Lakes Council

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Location:
New Zealand , Rotorua

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join our RotoruaNZ Visitor Experience & Services team and help showcase our vibrant city to visitors from New Zealand and around the world. Play a key part in delivering exceptional visitor experiences across our venues and events – including our i-Site, the Sir Howard Morrison Centre, and the Energy Events Centre. You’ll be the welcoming face for visitors, supporting events, assisting with ticketing and merchandise sales, and ensuring guests enjoy a safe and memorable experience.

Job Responsibility:

  • Greeting and assisting visitors in a professional and friendly manner
  • Supporting event operations (set-up, pack down, ushering, ticketing, crowd flow)
  • Providing information on Rotorua attractions, activities, and services
  • Assisting with merchandise sales and bookings
  • Helping keep venues safe, tidy, and welcoming

Requirements:

  • Customer service experience
  • Sales experience
  • Retail expertise
  • Professionalism
  • Adaptability
  • Multi-tasking
  • Quick thinking
  • Initiative
  • Enthusiasm
  • Proactive approach
  • Strong written and spoken communication skills
What we offer:
  • First-hand experiences of tourism products
  • Comprehensive on-the-job training

Additional Information:

Job Posted:
February 25, 2026

Expiration:
March 08, 2026

Work Type:
On-site work
Job Link Share:

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