Customer Service And Dispatch Coordinator Job at Robert Half (Lawrence)

Customer Service and Dispatch Clerk

Boost your career with a leader in automotive security! Are you looking for stab...

Location

Canada , Montréal

Salary:

52000.00 - 55000.00 CAD / Year

Randstad

Expiration Date

August 06, 2026

Requirements

Perfect command of both English and French (oral and written)
Minimum of 2 years of experience in a call center, a financial institution (such as RBC or BMO), or the insurance sector
Excellent knowledge of the city of Montreal and its surrounding areas (North Shore/South Shore) is a major asset for optimizing technician dispatch
Punctuality, professional presentation, and ability to thrive in a fast-paced environment
Strong desire to build a long-term career within a stable local company.

Job Responsibility

Dispatch and coordinate service calls for a fleet of nearly 40 installation technicians across Quebec and Ontario
Handle a high volume of inbound calls (60-80 per day) for appointment scheduling and customer support
Greet and assist customers at the front desk of our Montreal branch for file processing and payments
Optimize appointment schedules using our digital management system
Collaborate closely with the billing and sales departments to ensure a seamless customer experience.

What we offer

Competitive Compensation: Between $52,000 and $55,000 per year (depending on experience)
Strategic Location: Modern offices located in Montreal's dynamic Marché Central sector
Job Stability: A professional, structured work environment designed to foster your growth
Stable daytime schedule: 8:30 AM to 5:00 PM, Monday to Friday (40h/week)
Comprehensive group insurance package
Retirement plan with employer contribution
Modern, dynamic, and high-tech work environment
Close-knit team and supportive management focused on employee development.

Fulltime

Customer Service and Dispatch Clerk

Location

Canada , Montréal

Salary:

52000.00 - 55000.00 CAD / Year

Randstad

Expiration Date

Until further notice

Requirements

Essential Bilingualism: Perfect command of both English and French (oral and written). Given our Canada-wide operations, this role requires daily communication with English-speaking clients and partners located outside of Quebec, as well as covering territories beyond the province that necessitate the use of English
Relevant Experience: Minimum of 2 years of experience in a call center, a financial institution (such as RBC or BMO), or the insurance sector
Geographic Knowledge: Excellent knowledge of the city of Montreal and its surrounding areas (North Shore/South Shore) is a major asset for optimizing technician dispatch
Soft Skills: You are recognized for your punctuality, professional presentation, and ability to thrive in a fast-paced environment
Commitment: A strong desire to build a long-term career within a stable local company

Job Responsibility

Dispatch and coordinate service calls for a fleet of nearly 40 installation technicians across Quebec and Ontario
Handle a high volume of inbound calls (60-80 per day) for appointment scheduling and customer support
Greet and assist customers at the front desk of our Montreal branch for file processing and payments
Optimize appointment schedules using our digital management system
Collaborate closely with the billing and sales departments to ensure a seamless customer experience

What we offer

Competitive starting salary between $52,000 - $55,000 per year, based on experience
Stable daytime schedule: 8:30 AM to 5:00 PM, Monday to Friday (40h/week)
Comprehensive group insurance package
Retirement plan with employer contribution
Modern, dynamic, and high-tech work environment
Close-knit team and supportive management focused on employee development

Fulltime

Customer Service & Dispatch Coordinator (Inside Sales Focus)

Love talking to customers, staying organized, and keeping a team running on sche...

Location

United States , Manassas

Salary:

18.00 - 20.00 USD / Hour

Mr. Handyman

Expiration Date

Until further notice

Requirements

2+ years of experience in customer service, dispatching, scheduling, or inside sales
Strong phone presence and ability to build rapport quickly
Highly organized with the ability to multitask in a fast-paced environment
Comfortable handling multiple systems, data entry, and scheduling tools
Problem-solver who can think quickly and adapt throughout the day
Team-oriented with a positive, professional attitude
ServiceTitan experience is a strong plus (or similar CRM/dispatch software)
Construction, home services, or field service experience preferred
Must work from our Manassas office (not remote)
Located within Northern Virginia (Prince William / Manassas area preferred)

Job Responsibility

Answer inbound calls and respond to customer inquiries with professionalism and urgency
Convert incoming leads into scheduled appointments (inside sales focus)
Schedule jobs efficiently based on technician availability, skillset, and location
Dispatch technicians and adjust schedules in real time throughout the day
Communicate updates to customers and field teams to keep everyone aligned
Enter and maintain accurate job details in our CRM (ServiceTitan)
Follow up on estimates and unscheduled opportunities to drive additional revenue
Monitor daily schedule performance and help maximize technician productivity
Deliver a 'raving fan' customer experience from first call to job completion

What we offer

Performance-based bonuses tied to booking and revenue goals
Medical, dental, and vision insurance
401(k) retirement plan
Paid vacation and holidays
Training on systems, processes, and ServiceTitan
Supportive, team-oriented work environment
Opportunity to grow into senior CSR, dispatch lead, or office management roles

Fulltime

Customer Service and Internal Sales Representative

As a Customer Service and Internal Sales Representative in Laval, you will be th...

Location

Canada , Laval

Salary:

19.00 - 21.00 USD / Hour

Randstad

Expiration Date

July 23, 2026

Requirements

Significant experience in customer service (face-to-face interaction required)
Ability to manage multiple priorities simultaneously (multitasking) at a fast pace
Proficiency in Outlook and Word
Excellent command of spoken and written French (English is a significant asset)
Interest in the construction or hardware industry

Job Responsibility

Greet customers in the branch and respond to phone calls and emails in a professional manner
Enter orders into the internal system and ensure they are followed up on rigorously
Work closely with the dispatch department to coordinate deliveries
Advise customers on technical products (comprehensive training provided)
Actively participate in the growth of customer accounts through the internal program

What we offer

Competitive salary between $19 and $21/hour depending on experience
Monthly allowance of $176 for your travel expenses
Full range of insurance and RRSP plan with employer contribution
Stable 40-hour/week schedule (no rotation) with the possibility of paid overtime
Annual closure during the holiday season
Real opportunities for advancement to outside sales or management roles

Fulltime

Customer Service and Internal Sales Representative

Location

Canada , Laval

Salary:

19.00 - 21.00 CAD / Hour

Randstad

Expiration Date

July 23, 2026

Requirements

Significant experience in customer service (face-to-face interaction required)
Ability to manage multiple priorities simultaneously (multitasking) at a fast pace
Proficiency in Outlook and Word
Excellent command of spoken and written French (English is a significant asset)
Interest in the construction or hardware industry

Job Responsibility

Greet customers in the branch and respond to phone calls and emails in a professional manner
Enter orders into the internal system and ensure they are followed up on rigorously
Work closely with the dispatch department to coordinate deliveries
Advise customers on technical products (comprehensive training provided)
Actively participate in the growth of customer accounts through the internal program

What we offer

Competitive salary between $19 and $21/hour depending on experience
Monthly allowance of $176 for your travel expenses
Full range of insurance and RRSP plan with employer contribution
Stable 40-hour/week schedule (no rotation) with the possibility of paid overtime
Annual closure during the holiday season
Real opportunities for advancement to outside sales or management roles

Fulltime

Associate Logistic Manager, Compliance and Customer Service

The Associate Logistics Manager – Compliance & Customer Service leads internatio...

Location

United States , Hoboken

Salary:

88600.00 - 133000.00 USD / Year

Unilever

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Supply Chain, International Business, Logistics, Trade Compliance, or a related field
5+ years of experience in international trade compliance, logistics, or supply chain operations
Experience leading or coordinating teams within a compliance or operational environment
Strong working knowledge of U.S. and Canadian import/export regulations and customs processes
Hands-on experience with Free Trade Agreements, tariff classification, duty management, and trade programs (e.g., USMCA, CTPAT)
Proficiency in SAP, customs and broker portals (e.g., ACE), and reporting or analytical tools
Strong communication, stakeholder management, and problem-solving skills
Ability to operate effectively in a fast-paced, cross-functional, and highly regulated environment

Job Responsibility

Own end-to-end U.S. and Canadian import and export compliance, ensuring adherence to CBP, CBSA, and other applicable government-agency requirements
Bring a strong risk-and-controls mindset to customs execution, documentation, audit readiness, and issue resolution
Use import data, analytics, and reporting to identify trends, risks, and savings opportunities, and drive duty and tariff mitigation through accurate classification, valuation, and Free Trade Agreement utilization
Partner with Planning, Procurement, Finance, Tax, Regulatory, Transportation, and Supply Chain teams, translating trade requirements into practical, value-based decisions
Lead Import/Export Compliance Specialists through clear priority setting, day-to-day guidance, coaching, and ensuring consistent execution
Manage customs brokers, freight forwarders, and service providers through performance management, KPIs, and continuous improvement
Improve trade compliance processes, systems, and data governance across SAP, ACE, broker portals, and related tools to support scale and operational excellence
Partner with Transportation and Planning teams to monitor and improve logistics KPIs, including cross-border lead times, to support reliable planning, inventory positioning, and service performance
Support logistics KPIs through strong customer service, supporting Dispatch Rate and On Time Dispatch performance through strong compliance execution and customer service coordination
Ensure timely ocean and over-the-road (OTR) customs-clearance operations by reducing compliance-processing time, tracking performance, and driving corrective actions

What we offer

Bonus eligible
Long-Term Incentive (LTI) eligible
Eligible to participate in benefits plan which may include health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits

Fulltime

Customer Service Coordinator II

The Customer Service Representative position is responsible for providing except...

Location

United States , Dallas

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

3-5 years of work experience preferred
High School Diploma required
Associates Degree preferred
MS Office Experience with proficiency in Excel required
Strong communication skills
Excellent customer service and administrative skills required
Ability to develop and maintain a positive working relationship with others
Detail oriented, ability to multi-task, with strong organizational skills are required

Job Responsibility

Demonstrates active, personal, daily involvement, visibility, open-mindedness, and professionalism to Support Services, staff, internal and external customers, and suppliers
Maintains required departmental records, reports, and files in accordance with established policies and procedures while obtaining processes and distributing reports in a timely manner
Call and process electronic or telephone orders/requests
Phones/Customer Service
Check Market Center general email box
Prepare ship route for processing (printing, posting)
Service call back
Service Dispatch
Place work order for service calls
Process refunds

Customer Service Coordinator II

The Customer Service Representative position is responsible for providing except...

Location

United States , Lexington

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

3-5 years of work experience preferred
High School Diploma required
Associates Degree preferred
MS Office Experience with proficiency in Excel required
Strong communication skills
Excellent customer service and administrative skills required
Ability to develop and maintain a positive working relationship with others
Detail oriented, ability to multi-task, with strong organizational skills are required

Job Responsibility

Demonstrates active, personal, daily involvement, visibility, open-mindedness, and professionalism to Support Services, staff, internal and external customers, and suppliers
Maintains required departmental records, reports, and files in accordance with established policies and procedures while obtaining processes and distributing reports in a timely manner
Call and process electronic or telephone orders/requests
Phones/Customer Service
Check Market Center general email box
Prepare ship route for processing (printing, posting)
Service call back
Service Dispatch
Place work order for service calls
Process refunds

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Customer Service And Dispatch Coordinator

Job Description

Job Responsibility

Requirements

What we offer

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