Customer Service and Dispatch Clerk Job at Randstad (Montréal)

Customer Service and Dispatch Clerk

Location

Canada , Montréal

Salary:

52000.00 - 55000.00 CAD / Year

Randstad

Expiration Date

Until further notice

Requirements

Essential Bilingualism: Perfect command of both English and French (oral and written). Given our Canada-wide operations, this role requires daily communication with English-speaking clients and partners located outside of Quebec, as well as covering territories beyond the province that necessitate the use of English
Relevant Experience: Minimum of 2 years of experience in a call center, a financial institution (such as RBC or BMO), or the insurance sector
Geographic Knowledge: Excellent knowledge of the city of Montreal and its surrounding areas (North Shore/South Shore) is a major asset for optimizing technician dispatch
Soft Skills: You are recognized for your punctuality, professional presentation, and ability to thrive in a fast-paced environment
Commitment: A strong desire to build a long-term career within a stable local company

Job Responsibility

Dispatch and coordinate service calls for a fleet of nearly 40 installation technicians across Quebec and Ontario
Handle a high volume of inbound calls (60-80 per day) for appointment scheduling and customer support
Greet and assist customers at the front desk of our Montreal branch for file processing and payments
Optimize appointment schedules using our digital management system
Collaborate closely with the billing and sales departments to ensure a seamless customer experience

What we offer

Competitive starting salary between $52,000 - $55,000 per year, based on experience
Stable daytime schedule: 8:30 AM to 5:00 PM, Monday to Friday (40h/week)
Comprehensive group insurance package
Retirement plan with employer contribution
Modern, dynamic, and high-tech work environment
Close-knit team and supportive management focused on employee development

Fulltime

Customer Service and Dispatch Clerk

A CAREER, NOT JUST A JOB Are you looking for stability with an industry leader ...

Location

Canada , Montreal

Salary:

52000.00 - 55000.00 CAD / Year

Randstad

Expiration Date

June 13, 2026

Requirements

Essential Bilingualism: Perfect command of both English and French (oral and written)
Relevant Experience: Minimum of 2 years of experience in a call center, a financial institution (such as RBC or BMO), or the insurance sector
Geographic Knowledge: Excellent knowledge of the city of Montreal and its surrounding areas (North Shore/South Shore) is a major asset
Soft Skills: You are recognized for your punctuality, professional presentation, and ability to thrive in a fast-paced environment
Commitment: A strong desire to build a long-term career within a stable local company

Job Responsibility

Dispatch and coordinate service calls for a fleet of nearly 40 installation technicians across Quebec and Ontario
Handle a high volume of inbound calls (60-80 per day) for appointment scheduling and customer support
Greet and assist customers at the front desk of our Montreal branch for file processing and payments
Optimize appointment schedules using our digital management system
Collaborate closely with the billing and sales departments to ensure a seamless customer experience

What we offer

Competitive starting salary between $52,000 - $55,000 per year, based on experience
Stable daytime schedule: 8:30 AM to 5:00 PM, Monday to Friday (40h/week)
Comprehensive group insurance package
Retirement plan with employer contribution
Modern, dynamic, and high-tech work environment
Close-knit team and supportive management focused on employee development

Fulltime

!

Customer Service and Dispatch Clerk

A CAREER, NOT JUST A JOB. Are you looking for stability with an industry leader ...

Location

Canada , Montréal

Salary:

52000.00 - 55000.00 CAD / Year

Randstad

Expiration Date

June 25, 2026

Requirements

Perfect command of both English and French (oral and written)
Minimum of 2 years of experience in a call center, a financial institution (such as RBC or BMO), or the insurance sector
Excellent knowledge of the city of Montreal and its surrounding areas (North Shore/South Shore) is a major asset

Job Responsibility

Dispatch and coordinate service calls for a fleet of nearly 40 installation technicians across Quebec and Ontario
Handle a high volume of inbound calls (60-80 per day) for appointment scheduling and customer support
Greet and assist customers at the front desk of our Montreal branch for file processing and payments
Optimize appointment schedules using our digital management system
Collaborate closely with the billing and sales departments to ensure a seamless customer experience

What we offer

Competitive starting salary between $52,000 - $55,000 per year, based on experience
Stable daytime schedule: 8:30 AM to 5:00 PM, Monday to Friday (40h/week)
Comprehensive group insurance package
Retirement plan with employer contribution
Modern, dynamic, and high-tech work environment
Close-knit team and supportive management focused on employee development

Fulltime

Customer Service and Dispatch Clerk

Structured thinking meets a hands-on mindset. Team spirit meets responsibility. ...

Location

Germany , Münster

Salary:

Not provided

WHEELS Logistics GmbH & Co. KG

Expiration Date

Until further notice

Requirements

Completed commercial vocational training or a degree in business administration (Bachelor’s)
Practical experience in a B2B customer environment, ideally in logistics or a comparable service sector
Proficient in MS Office and transport management systems
Clear and reliable communication—including in English—is second nature to you
You work responsibly, solution-oriented, and enjoy collaborating in a team

Job Responsibility

You are the primary point of contact for our B2B customers regarding transport orders, notifications, and logistical KPIs, ensuring long-term, positive customer relationships
In your interface role between customer and dispatch, you keep track of all agreed services and ensure their smooth execution
When it comes to “truck looking for cargo,” you find the solution: you expand customer contacts, use freight exchanges, and optimize capacity utilization as well as empty runs
You work in a structured way, think proactively, and contribute your own ideas to continuously improve processes and workflows

What we offer

A strong team with a genuine sense of “we” and the drive to improve together
Flexible working hours and the option to work remotely for a healthy work-life balance
Modern offices and an on-site company daycare
Attractive fitness programs through Wellpass and exclusive employee discounts via Corporate Benefits
Free beverages—including excellent coffee from our authentic Italian espresso machine
Additional vacation and Christmas bonuses, as well as capital-forming benefits within the framework of the company pension scheme

Fulltime

Production Control Clerk / Service Writer

The Production Control Clerk is responsible for creating, updating, and data inp...

Location

British Indian Ocean Territory; Kenya; Mauritius; Philippines; Seychelles; Uganda , Diego Garcia; Manda Bay; Port Luis; Manila; Mahé Island; Kampala

Salary:

Not provided

Amentum

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Must have two (2) years hands-on experience in production control, to include administration and dispatching duties
Must possess a valid state driver’s license and be able to obtain a military operator’s permit for each type of vehicle or equipment required to operate
Proficient in Microsoft Office Suite with extensive knowledge of Microsoft Excel
Must understand and be able to use technical manuals
Field of Expertise: Supply and maintenance interaction
Must be experienced in computer and office machine usage
Must be able to speak, read and write English fluently

Job Responsibility

Input, update and export information in/with GCSS Army or government approved LIS
Performs accurate data entry and reporting of vehicles assigned to the program are performed 100% of the time
Generate custom equipment tracking databases/spreadsheets
Provide logistical/administrative support to management
Create, update, and deliver reports to management
Supports / participates in the Company Continuous Improvement Process (CIP) and QA Program
Ensure all records of maintenance are maintained in historical jackets and within the computerized maintenance management system GCSS-ARMY and other approved systems, to include requests for disposition, classification, controlled exchange, and cannibalization documentation
Mentors and assists with on-the-job training and cross-training
Complies with all Company rules, policies and procedures
Complies with all safety, environmental and quality standards and applicable SOPs and DOPs

Fulltime

Dispatch Clerk

As a part-time Dispatch Clerk, you will provide support to the Transportation De...

Location

United States , Mt Sterling

Salary:

15.92 - 21.54 USD / Hour

Dot Foods

Expiration Date

Until further notice

Requirements

Excellent mathematical and reading skills
Computer skills, including knowledge of Microsoft Office programs
Ability to multi-task and work in a fast-paced environment

Job Responsibility

Provide excellent customer service to both internal and external customers
Schedule appointments with customers via phone, email, or web-based formats
Work with multiple departments and manage a diverse and hectic workload
Apply lean thinking and tools to identify and eliminate waste in all areas of the position

What we offer

Competitive compensation package, including bonuses for successful performance
Extensive benefits including medical, dental, 401k, and profit-sharing
Significant advancement opportunities

Parttime

New

Logistics Clerk

We are looking for a detail-oriented SPANISH BILINGUAL Logistics Clerk to suppor...

Location

United States , Melrose Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting logistics, shipping, receiving, or transportation coordination in a fast-paced operational setting
Working knowledge of shipping documentation, including Bills of Lading, shipment records, and outbound freight paperwork
Ability to communicate clearly with drivers, carriers, warehouse personnel, and customer-facing teams
Strong attention to detail with the ability to verify load information and maintain accurate files and records
Comfortable handling multiple priorities and adjusting quickly to changing pickup or delivery schedules
Proficiency with basic computer systems used for document preparation, scanning, recordkeeping, and shipment communication
Bilingual Spanish language skills - Must have
Sound judgment and a dependable approach to workplace safety, security, and compliance

Job Responsibility

Arrange pickup timing with customer-designated carriers across multiple warehouse sites to support on-time outbound movement
Manage transportation schedules by confirming appointments and sharing shipment details with both internal teams and external partners
Welcome inbound and outbound drivers, direct them to the appropriate dock locations, and support efficient yard and dock flow
Partner with warehouse staff to confirm the correct products are loaded onto the assigned trailers before departure
Review shipment paperwork for completeness and accuracy and confirm freight details match the load being dispatched
Complete driver check-out procedures and ensure all required documents are finalized before release
Prepare, organize, and distribute shipping packets, including printing and assembling necessary documentation
Digitally scan and file Bills of Lading and related records to maintain organized electronic documentation
Send Advance Ship Notices to customers and retail partners and respond to shipment-related questions or issues as they arise
Work closely with dispatchers, transportation contacts, warehouse leadership, loaders, and customer service teams to resolve delivery or scheduling concerns and keep operations on track

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Accounts Receivable Clerk

We are looking for a dependable Accounts Receivable Clerk to support billing, cu...

Location

United States , Odessa

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in accounts receivable, billing, collections, customer service, dispatching, or a related administrative role
Working knowledge of commercial collections practices and general accounts receivable processes
Strong verbal and written communication skills with the ability to interact effectively with customers and internal teams
Solid organizational skills with the ability to manage multiple tasks and shifting priorities in a fast-paced setting
Intermediate proficiency in Microsoft Excel and Microsoft Word
Comfort using business software and learning new systems quickly
High attention to detail and accuracy when handling invoices, records, and payment activity

Job Responsibility

Prepare and distribute customer invoices promptly while verifying billing details for accuracy and completeness
Monitor outstanding balances, follow up on past-due accounts, and track payments to help maintain healthy receivables
Respond to customer questions professionally, resolve account-related concerns, and provide a high level of service
Coordinate service appointments and dispatch activities to align technician schedules with customer needs
Support recurring service and maintenance scheduling to help ensure clients receive timely ongoing support
Enter, update, and maintain records within internal systems so documentation remains accurate and accessible
Work closely with colleagues across departments to keep communication clear and daily processes running smoothly

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

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Customer Service and Dispatch Clerk

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Customer Service and Dispatch Clerk

Customer Service and Dispatch Clerk

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