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Blue Handling provides Ground Handling services to Ryanair at its largest European base and are currently recruiting Customer Service Agents to provide excellent customer service to our passengers as part of the Ground Operations team located at Stansted Airport. These are exciting roles at the forefront of our Stansted operation with a financially secure airline, working airside to deliver a range of customer services to our passengers. These roles are all full-time and permanent positions. No previous airport or aviation experience is required – our fantastic training team will prepare you for your new role with both classroom and practical training. This role is ideal if you want to kickstart your career in aviation. Please note this a shift-based role with shifts around our busy flight schedule that will include early starts, late finishes and weekends, including bank holidays. Apply today for an interview with immediate start dates available!
Job Responsibility
Assisting & guiding passengers at the check-in area
Assisting & supporting passengers at the gates area
Baggage processing
Boarding passengers onto their respective flights
Provision of passenger assistance, handling customer complaints & other duties as assigned
Act as a team player and work effectively with your team
Ensure compliance with all health & safety protocols
Requirements
Able to provide excellent customer service to our passengers
Self-starter, motivated & a team player
Ability to work in a fast paced environment
Unrestricted right to live & work in the UK (Pre-Settled Status accepted)
What we offer
Earnings up to £27.922pa increasing following 12 months service
Enhanced overtime rates
Fixed roster pattern of 4 days on, 2 days off roster pattern (4 early shifts, 2 off & 4 late shifts, 2 off)
Full training & uniform provided
26 Days leave per year
Regular promotion opportunities before each new season
Discounted shopping, food and beverage with a Stansted Airport ID across the airport