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Customer Service Agent

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OysterLink

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Location:
United States , Savannah

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Contract Type:
Not provided

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Salary:

16.50 USD / Hour

Job Description:

Our client is a prominent airline company renowned for delivering exceptional passenger experiences and operational excellence within the aviation industry. As a leading airline, they emphasize customer satisfaction, safety, and efficiency, striving to make every journey comfortable and streamlined. They operate in a dynamic, fast-paced environment where attention to detail and professionalism are paramount. The company maintains a strong presence in domestic and international markets and upholds the highest industry standards in customer service, punctuality, and operational reliability. The role of the Customer Service Agent at this airline is fundamental as it forms the first and most critical impression f... Show More

Job Responsibility:

  • Greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person
  • announce both incoming and outbound flights
  • handle credit cards and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures
  • accept and process checked baggage weighing up to 100 lbs and place on conveyor belts
  • operate jetways to position them prior to aircraft arrival and lift, open, close, and secure aircraft doors
  • use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information
  • stand and work in one location for up to four hours at a time
  • escort unaccompanied minors and disabled passengers throughout the airport
  • work independently without direct supervision

Requirements:

  • Must be at least 18 years of age
  • must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail
  • ability to read, speak, and understand the English language
  • ability to stand for long periods of time
  • must possess good communication skills and a friendly, outgoing personality in person and via telephone
  • possess entry-level computer skills
  • occasionally lift bags or items weighing between 50 and 70 pounds
  • pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
  • must be able to work nights, weekends, and holidays
  • proficiency in English language skills including reading, speaking, and understanding
  • good communication skills and a friendly, outgoing personality
  • entry-level computer skills
What we offer:
  • Health Insurance
  • Paid Time Off
  • Employee Discounts
  • Retirement Plan
  • Training and Development

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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