CrawlJobs Logo

Customer Service Agent

jobs.360resourcing.co.uk Logo

360 Resourcing Solutions

Location Icon

Location:
United Kingdom , Rochdale

Category Icon
Category:
Call Center

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

24784.50 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

Marston Holdings Limited has an exciting opportunity for a Customer Service Agent to join their team on a 6-month fixed term basis. This is a full time 37.5h/week role based in our Rochdale office. As a Customer Service Agent with Marston Holdings Ltd you will have a pivotal role in our contact centre engaging with customers and helping them find a solution whether that’s processing payments or helping them resolve a query. This role involves taking inbound calls taking payments processing applications and answering queries.

Job Responsibility:

  • Engaging with customers and helping them find a solution
  • Processing payments
  • Resolving queries
  • Taking inbound calls
  • Processing applications
  • Answering queries

Requirements:

  • Experience of handling and resolving difficult situations
  • Effective communication and organisational skills
  • Good understanding and use of Microsoft Office Applications
  • Excellent phone manner
  • Strong time management and organisational skills
  • Comfortable working alone as well as part of a team
What we offer:
  • Great work life balance
  • Enhanced Maternity and Paternity Package
  • Staff benefits designed to suit your lifestyle
  • Discounts on high street and online shopping
  • Travel discounts
  • Socialising and wellbeing benefits

Additional Information:

Job Posted:
May 16, 2026

Work Type:
On-site work
Icon
360 Resourcing Solutions - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Service Agent

Temporary Customer Service Agent

Are you passionate about providing exceptional customer service? Do you have a k...
Location
Location
United Kingdom , Salford, Manchester
Salary
Salary:
13.22 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer Service Experience
  • Interest in IT or Software
Job Responsibility
Job Responsibility
  • Delivering Outstanding Service
  • Facilitating Escalations
  • Managing Incidents and Requests
  • Prioritising Support Calls
What we offer
What we offer
  • Parking onsite
  • Fulltime
Read More
Arrow Right

Customer Service Agent

We’re Fever, the world’s leading tech platform for culture and live entertainmen...
Location
Location
Spain
Salary
Salary:
Not provided
https://feverup.com/fe Logo
Fever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in User Support or Customer Service positions are highly valuable
  • Previous experience using Zendesk is preferred
  • High Korean level (oral & written) and fluent in Spanish or English
  • Skilled at planning, organizing, prioritizing and executing simultaneous tasks
  • Have excellent communication and interpersonal skills
  • Are a solution-oriented and reliable professional
  • Are incredibly detail-orientated with excellent time-management skills
  • Are flexible
  • Be decisive and organized
  • Love being part of a dynamic team in a growing company
Job Responsibility
Job Responsibility
  • Customer Service by phone, e-mail or social media for solving any incidents generated daily
  • Managing and efficiently handling incoming calls and chats
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits
  • follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers
  • As the resolutions of incidents are not constant, parallel work for the Department of Operations will be performed
What we offer
What we offer
  • Home office
  • Great work environment with a young, international team of talented people to work with
  • Possibility to receive in advance part of your salary by Payflow
  • 40% discount on all Fever events and experiences
  • Health Insurance
  • Gympass Membership
  • Fulltime
Read More
Arrow Right

Customer Service Agent

We’re Fever, the world’s leading tech platform for culture and live entertainmen...
Location
Location
Spain
Salary
Salary:
Not provided
https://feverup.com/fe Logo
Fever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in User Support or Customer Service positions are highly valuable
  • Previous experience using Zendesk is preferred
  • High Portuguese level (oral & written) and fluent in English
  • Skilled at planning, organizing, prioritizing and executing simultaneous tasks
  • Have good communication and interpersonal skills
  • Are a solution-oriented and reliable professional
  • Are incredibly detail-orientated with excellent time-management skills
  • Are flexible. Everything can change very quickly and you know how to adapt
  • Have excellent interpersonal and communication skills
  • Be decisive and organized
Job Responsibility
Job Responsibility
  • Customer Service by e-mail, phone or social media for solving any incidents generated
  • Managing incoming calls and chats and customer service inquiries
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits
  • follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers
  • As the resolutions of incidents are not constant, parallel work for the Department of Operations will be performed
What we offer
What we offer
  • Home office
  • Great work environment with a young, international team of talented people to work with!
  • Possibility to receive in advance part of your salary by Payflow
  • 40% discount on all Fever events and experiences
  • Health Insurance
  • Gympass Membership
  • Fulltime
Read More
Arrow Right

Customer Service Agent

We’re Fever, the world’s leading tech platform for culture and live entertainmen...
Location
Location
Spain
Salary
Salary:
Not provided
https://feverup.com/fe Logo
Fever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in User Support or Customer Service positions are highly valuable
  • Previous experience using Zendesk is preferred
  • High French level (oral & written) and fluent in Spanish or English
  • Skilled at planning, organizing, prioritizing and executing simultaneous tasks
  • Have good communication and interpersonal skills
  • Are a solution-oriented and reliable professional
  • Are incredibly detail-orientated with excellent time-management skills
  • Are flexible. Everything can change very quickly and you know how to adapt
  • Have excellent interpersonal and communication skills
  • Be decisive and organized
Job Responsibility
Job Responsibility
  • Customer Service by e-mail, phone or social media for solving any incidents generated
  • Managing incoming calls and chats and customer service inquiries
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits
  • follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers
  • As the resolutions of incidents are not constant, parallel work for the Department of Operations will be performed
What we offer
What we offer
  • Home office (100% remote position)
  • Great work environment with a young, international team of talented people to work with!
  • Possibility to receive in advance part of your salary by Payflow
  • 40% discount on all Fever events and experiences
  • Health Insurance
  • Gympass Membership
  • Fulltime
Read More
Arrow Right

Customer Service Agent

A Call Center handles inbound and outbound calls. The representatives of a call ...
Location
Location
United States , Montgomery
Salary
Salary:
Not provided
asktelemarketing.com Logo
ASK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Daytime Shift Open Availability: Monday through Sunday, 7 a.m. to 9 p.m.
  • Overnight Shift Open Availability: Monday through Sunday
  • Main Shifts Available: 9 p.m. to 6 a.m. and 10 p.m. to 7 a.m.
  • Alternative Shifts Available: 8 p.m. to 5 a.m. and 5 p.m. to 2 a.m.
  • Experience in dealing with the public
  • Excellent communication skills, including verbal with proper grammar
  • Ability to work with others in a close manner
  • Good computer skills
  • Good multi-tasking skills
  • Technical expert in related computer applications
Job Responsibility
Job Responsibility
  • Answering phones from customers professionally and responding to customer inquiries and complaints
  • Researching required information using available resources
  • Handling and resolving customer complaints regarding product sales to customer service problems
  • Providing customers with the organization's service and product information
  • Processing forms, orders and applications requested by the customers
  • Identifying, escalating priority issues and reporting to the high-level management
  • Routing inbound calls to the appropriate resources
  • Following up complicated customer calls where required
  • Completing call notes and call reports as necessary and updating them in the CRM
  • Obtaining and evaluating all relevant data to handle complaints and inquiries
Read More
Arrow Right

Customer Service Agent

Join H.B. Fuller as a Customer Service Agent, where you will manage customer acc...
Location
Location
United States , Frankfort
Salary
Salary:
23.00 - 24.50 USD / Hour
hbfuller.com Logo
H.B. Fuller
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • 2+ years of customer service or order management experience
  • Proficiency in Microsoft Office and ERP systems
  • Strong communication and problem-solving skills
  • Legal authorization to work in the U.S.
Job Responsibility
Job Responsibility
  • Manage all aspects of the order cycle, including entry, maintenance, and confirmation
  • Ensure accuracy of pricing, terms, and shipping details in orders
  • Monitor and follow up on domestic orders to meet delivery timelines
  • Resolve disputes promptly and escalate when necessary
  • Communicate proactively with customers to meet service expectations
  • Collaborate with Credit, Logistics, Supply Chain, and Sales for on-time delivery
  • Handle assigned projects independently alongside daily tasks
  • Maintain compliance with company policies and standards
What we offer
What we offer
  • comprehensive benefits
  • incentive and recognitions programs
  • health & wellness benefits
  • 401K contributions
  • paid time off
  • paid holidays
  • Fulltime
Read More
Arrow Right

Customer Service Agent

We’re not just building restaurant tech—we’re giving independent restaurants the...
Location
Location
Poland , Krakow
Salary
Salary:
5500.00 - 8200.00 PLN / Month
mytennislessons.com Logo
MyTennisLessons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-3 years of experience working in a call center, customer service environment, Restaurant or related field
  • Excellent verbal and written English communication skills to appropriately manage both internal and external partner relationships
  • Minimum high school Diploma
  • Ability to work in hybrid mode: 3 days per week from the office in Kraków, 2 days per week remote work (after probation period)
  • Strong problem-solving and critical thinking skills
  • Experience with conflict resolution management techniques is highly preferred
  • Excellent soft skills and diplomacy to effectively de-escalate quickly
  • Ability to work under pressure and handle multiple tasks simultaneously
  • Familiar with internal software applications such as CRM’s, Salesforce, Talkdesk
  • Finance, payment, or customer service-related industry experience desired
Job Responsibility
Job Responsibility
  • Work from 14:00 to 22:00 Polish time including weekends and bank holidays
  • Respond promptly to client inquiries through multiple communication channels, including: phone, email, and/or chat, in a courteous and professional manner
  • Backlog & Inbox Management
  • First Time Resolution
  • Quality Assurance
  • Additional Training
  • Call Avoidance
  • CSAT Detractors
  • Qualifying metrics/criteria
  • Provide accurate and effective solutions to clients, account executives, & other team member's issues, complaints, and inquiries
What we offer
What we offer
  • Fully paid private healthcare in LuxMed
  • Access to the Worksmile platform with a monthly top-up
  • Subsidized access to breakfast and lunch through the vending machine in Kraków office, and lunches in Gdańsk office once a week
  • New, modern, bright and comfortable office space in the city centre
  • A lot of free parking spots around the office
  • Access to the company’s library
  • Great working atmosphere
  • Chill out room with a PlayStation, table tennis, and mini gym
  • Free snacks and beverages in a kitchen
  • Company parties and social activities
  • Fulltime
Read More
Arrow Right

French Speaking Customer Service Operations Agent - Belgium

The role is responsible for all aftersales processes. They make sure that the pu...
Location
Location
Romania , Bucuresti
Salary
Salary:
Not provided
auto1.com Logo
AUTO1 Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Very good written and spoken French language skills
  • Excellent communication skills and strong customer orientation with a friendly and professional approach
  • Previous experience in customer service, administration or related area
Job Responsibility
Job Responsibility
  • Contract management: Ensure that customers are kept constantly updated on the status of their purchase
  • Contact customers due to missing items and documents that still need to be handed over
  • Handle all deregistrations make sure they are handled time and check self-deregistered documents
  • Be the contact person for the branches via phone
  • Offer Support: answer questions about the offer
  • send out offer emails via Email
  • be the price and car expert in the customer service team - help customers understand the offer
  • Financed Cars: Handle all cases of bought financed & leased cars: make sure they are handled in time
  • Ensure that all customers are kept updated on the status of their financed car
  • Be in close contact with the financing banks and leasing companies
What we offer
What we offer
  • Flexibility to also work from home
  • A nice office just 1 minute away from Pipera metro station
  • A warm team atmosphere and fun team events
  • Private medical services subscription via Medicover
  • Open communication and delivering results are more important to us than a dress code
  • Inclusive and respectful multicultural work environment
  • Fulltime
Read More
Arrow Right