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Customer Service Agent

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Robert Half

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Location:
United States , San Diego

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Our client is seeking a professional and customer-focused Customer Service Agent to join their team. This role is ideal for someone who enjoys helping others, resolving issues, and delivering a positive customer experience in a fast-paced environment.

Job Responsibility:

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner
  • Resolve customer concerns and escalate issues when appropriate
  • Maintain accurate records of customer interactions and account updates
  • Provide information regarding products, services, orders, or accounts
  • Collaborate with internal teams to ensure customer needs are met
  • Support additional administrative and service-related tasks as needed

Requirements:

  • 1+ year of customer service, call center, or client support experience
  • Strong verbal and written communication skills
  • Excellent problem-solving and interpersonal abilities
  • Proficiency in Microsoft Office Suite
  • CRM experience preferred
  • Ability to multitask and work efficiently in a high-volume environment
  • Dependable, team-oriented, and committed to providing excellent service
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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