CrawlJobs Logo

Customer service agent for back office activities with german

https://www.allianz.com Logo

Allianz

Location Icon

Location:
Romania , Bucharest

Category Icon
Category:
Finance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Agent for Back Office activities with German language skills. The primary responsibility of this role is to handle Master Data changes in the system (e.g. system address changes) in a timely and accurate manner, ensuring the highest level of customer satisfaction.

Job Responsibility:

  • Data Entry
  • Address and Contact Updates
  • Quality Assurance
  • Record Maintenance
  • Communication
  • Process Improvement
  • Compliance

Requirements:

  • Fluency in German, both written and verbal
  • Good English skills both written and verbal
  • University Studies
  • Minimum of 6 months of professional work experience
  • Prior experience in data entry or back office operations, particularly within a customer service context, is a plus
  • Background in economics, financial, insurance or banking is a plus

Nice to have:

  • Prior experience in data entry or back office operations, particularly within a customer service context
  • Background in economics, financial, insurance or banking
What we offer:
  • Access to counseling services, mental health resources, and well-being sessions
  • Monthly budget via the Benefit platform, for personalized benefits packages, including comprehensive medical subscriptions, meal tickets, private pensions plans, life insurance, Allianz Tiriac insurance discounts
  • Time off for your birthday, extra days off for each year in Allianz (up to 5), days off for legal holidays that fall on weekends, as well as 24th and 31st of December, plus special allowances to support diverse life events
  • Extensive learning curriculum designed to support your career advancement and meet your professional needs, with access to technical and soft-skills trainings, international certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM and more), learning resources from LinkedIn and Allianz platforms, opportunities to advance your languages skills(German, French, English) and elevate with our leadership Program
  • Performance based-rewards to celebrate your achievements, team and individual recognition programs to celebrate your contributions and internal referral bonuses

Additional Information:

Job Posted:
April 24, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Allianz - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer service agent for back office activities with german

Customer Service Performance Specialist

As a Customer Service Coordinator, you’ll play a key role in shaping the quality...
Location
Location
France , Aix en Provence
Salary
Salary:
Not provided
voyage-prive.co.uk Logo
Voyage Privé
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in Business, Tourism, or a related field (Bac +2 to Bac +4)
  • Proven experience in customer service, operations, or coordination — or a strong ability to learn fast in a dynamic environment
  • Solid understanding of CRM, back-office tools, and the Microsoft Office suite
  • Excellent written and verbal communication skills, with full fluency in French and English
  • Strong problem-solving and decision-making abilities, with a calm and structured approach to changing situations
  • Analytical and detail-oriented mindset, focused on delivering quality service and continuous improvement
  • Organized, proactive, and collaborative - you love working as part of a team and know how to set priorities effectively
  • Curious, open-minded, and perseverant, with a genuine passion for helping customers and making things better every day
Job Responsibility
Job Responsibility
  • Lead and coordinate one of our customer service activities (information before departure, trip modifications, on-trip support, or cancellations) to guarantee a smooth and high-quality experience for our Members
  • Act as the main point of contact for escalated cases, ensuring quick, fair, and customer-oriented resolutions
  • Coach, train, and engage a team of several dozen international agents (English, Italian, Spanish, German) to strengthen their skills, performance, and product knowledge
  • Monitor and analyze operational KPIs (DPH, QS, Backlog, NPS, DMT) to identify improvement areas and deploy clear, data-driven action plans
  • Partner with internal teams to relay field feedback, improve processes, and enhance both customer and agent experience
  • Drive continuous improvement initiatives by challenging existing workflows, sharing best practices, and contributing to the development of tools and procedures that support efficiency and service quality
What we offer
What we offer
  • Hybrid model with 3 mandatory on-site days per week plus 4 fully remote weeks per year
  • Access to large on-site fitness center
  • Private padel court
  • Company events (Company Breaks, Carnival, Annual Convention, meetups and talks)
  • Free tickets to every Provence Rugby home match and live music nights at the Dalida Institute
  • Up to 20% off exclusive getaway offers
  • Fulltime
Read More
Arrow Right

Customer Service Performance Specialist

As a Customer Service Coordinator, you’ll play a key role in shaping the quality...
Location
Location
France , Aix-en-Provence
Salary
Salary:
Not provided
voyage-prive.co.uk Logo
Voyage Privé
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in Business, Tourism, or a related field (Bac +2 to Bac +4)
  • Proven experience in customer service, operations, or coordination — or a strong ability to learn fast in a dynamic environment
  • Solid understanding of CRM, back-office tools, and the Microsoft Office suite
  • Excellent written and verbal communication skills, with full fluency in French and English
  • Strong problem-solving and decision-making abilities, with a calm and structured approach to changing situations
  • Analytical and detail-oriented mindset, focused on delivering quality service and continuous improvement
  • Organized, proactive, and collaborative - you love working as part of a team and know how to set priorities effectively
  • Curious, open-minded, and perseverant, with a genuine passion for helping customers and making things better every day
Job Responsibility
Job Responsibility
  • Lead and coordinate one of our customer service activities (information before departure, trip modifications, on-trip support, or cancellations) to guarantee a smooth and high-quality experience for our Members
  • Act as the main point of contact for escalated cases, ensuring quick, fair, and customer-oriented resolutions
  • Coach, train, and engage a team of several dozen international agents (English, Italian, Spanish, German) to strengthen their skills, performance, and product knowledge
  • Monitor and analyze operational KPIs (DPH, QS, Backlog, NPS, DMT) to identify improvement areas and deploy clear, data-driven action plans
  • Partner with internal teams to relay field feedback, improve processes, and enhance both customer and agent experience
  • Drive continuous improvement initiatives by challenging existing workflows, sharing best practices, and contributing to the development of tools and procedures that support efficiency and service quality
What we offer
What we offer
  • Hybrid model with 3 mandatory on-site days per week plus 4 fully remote weeks per year
  • Access to large on-site fitness center
  • Private padel court
  • Company events (Company Breaks, Carnival, Annual Convention, meetups and talks)
  • Free tickets to every Provence Rugby home match and live music nights at the Dalida Institute
  • Up to 20% off exclusive getaway offers
  • Fulltime
Read More
Arrow Right
New

Sr. Executive Assistant

We are looking for an experienced and resourceful Sr. Executive Assistant to pro...
Location
Location
United States , Santa Monica
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree required
  • At least 4-6 years of experience supporting senior-level executives in a comparable capacity
  • Proven ability to manage confidential information with discretion and professionalism
  • Strong organizational skills with the ability to anticipate needs, solve problems proactively, and drive tasks through completion
  • Excellent verbal and written communication skills, along with strong interpersonal awareness and professionalism
  • Demonstrated ability to juggle multiple priorities, meet deadlines, and adapt quickly in a high-demand environment
  • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
  • Willingness to travel occasionally to local offices, residences, or other nearby locations, with availability to respond after business hours when needed
Job Responsibility
Job Responsibility
  • Manage daily administrative support for senior executives, ensuring priorities, communications, and logistics are handled efficiently across business and limited personal needs
  • Coordinate intricate travel plans using both commercial and private options and resolve disruptions quickly to keep itineraries on track
  • Oversee executive calendars, schedule meetings and appointments, and partner with administrative team members to maintain alignment across competing demands
  • Run essential office functions, including supply ordering, catering coordination, visitor reception, phone coverage, delivery handling, and general workplace organization
  • Organize and execute meetings and events such as board sessions, private dinners, team gatherings, and in-office functions with strong attention to detail
  • Conduct research, compile information, and provide timely follow-up on requests related to scheduling, logistics, and executive priorities
  • Serve as a point of coordination with external contacts and household support personnel when arrangements require cross-functional communication
  • Handle local errands and time-sensitive personal tasks such as purchasing gifts, picking up items, and arranging other executive support needs
What we offer
What we offer
  • paid lunches
  • team building events
  • fully paid benefits
Read More
Arrow Right
New

Pharmacy Intern

You've invested a lot of time and energy in your education. Now you want the cha...
Location
Location
United States , Kings Park
Salary
Salary:
18.75 - 21.75 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 16, 2026
Flip Icon
Requirements
Requirements
  • Accepted into or actively enrolled in an ACPE accredited college or school of pharmacy
  • 0-3 years relevant work experience
  • Must possess or be in process of obtaining valid intern and/or technician licensure as required
  • Strong communication and presentation skills
  • Complete all required training within state guidelines and required timeframe
  • Ability to have regular and predictable attendance, including nights and weekends
  • Ability to be mobile and remain upright for extended periods of time
  • Ability to lift, scan, and bag items
  • Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm
  • Ability to reach overhead
Job Responsibility
Job Responsibility
  • Lead with Heart – display empathy and compassion for your patients, customers, caregivers, and colleagues on your team
  • Seek new ways to grow, collaborate with others, and deliver better outcomes
  • Align others around our purpose to bring your heart to every moment of your health and gain support and commitment
  • Facilitate a team culture that promotes caring, energy, enthusiasm, and pride
  • Patient Safety
  • Pharmacy Professional Practice
  • Regulatory Requirements
  • Quality Assurance
  • Customer Service
  • Inventory Management
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • Parttime
Read More
Arrow Right
New

Used Car Sales Manager

Vertu KIA Bradford – Used Car Sales Manager. At Vertu KIA Bradford, we are curre...
Location
Location
United Kingdom , Bradford
Salary
Salary:
40000.00 - 60000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
May 22, 2026
Flip Icon
Requirements
Requirements
  • Proven track record of sales and performance within the motor retail sector
  • Strong leadership and people management skills
  • Full UK driving license
Job Responsibility
Job Responsibility
  • Lead and manage a controlled sales process supporting a team of Sales Advisors/Executives and Business Managers
  • Offer regular coaching, robust management, and constant customer interaction
  • Serve and support team to sell used vehicles with add-on products, finance and insurance
  • Ensure highest level of customer satisfaction
  • Responsible for procurement of used car stock, balancing value and mix, and presentation of stock physically and online
What we offer
What we offer
  • Company car
  • 25 days holiday rising with length of service plus bank holidays
  • Access to online rewards platform giving cash back and discounts for multiple retailers
  • Preferential Service Rates
  • Colleague Car Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity & Paternity
  • Fulltime
Read More
Arrow Right
New

Supply Primary Teacher

Are you a qualified primary teacher seeking a flexible and rewarding role in the...
Location
Location
United Kingdom , Reigate
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 21, 2026
Flip Icon
Requirements
Requirements
  • PGCE or QTS qualification
  • good communication skills
  • key stage 1 experience
  • key stage 2 experience
  • valid driving license and access to vehicle (advantageous)
  • teaching experience
What we offer
What we offer
  • refer a friend bonus scheme (£300)
  • flexible days
  • weekly pay
  • training and education
  • dedicated consultant support
  • work-life balance
  • Parttime
Read More
Arrow Right
New

Accounting Manager

Immediate need for a short-term, hands-on consultant to support a major financia...
Location
Location
United States , Miami
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Yardi expert (non-negotiable) – must be able to navigate, diagnose, and fix issues independently
  • Strong commercial real estate accounting experience
  • Experience working in complex, multi-entity environments
  • Background with: Investor reporting / investor portals
  • Distributions and capital activity
  • Tax experience a plus, especially within real estate structures
  • Proven success in cleanup / stabilization / transformation projects
Job Responsibility
Job Responsibility
  • Act as the Yardi subject matter expert (SME) across the engagement
  • Perform hands-on cleanup and reconciliation work directly in the system
  • Rebuild and validate accurate financials and reporting packages
  • Partner with leadership to prioritize issues and execute quickly
  • Provide structure, documentation, and best practices for sustainability post-project
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligible to enroll in our company’s 401(k) or deferred compensation plan (if eligible)
  • paid time off for vacation, personal needs, and sick time and paid holidays
Read More
Arrow Right
New

Pharmacy Intern

You've invested a lot of time and energy in your education. Now you want the cha...
Location
Location
United States , North Charleston
Salary
Salary:
18.00 - 19.75 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
December 30, 2026
Flip Icon
Requirements
Requirements
  • Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
Job Responsibility
Job Responsibility
  • Complete a comprehensive training roadmap focusing on Key Learning Experiences (KLEs)
  • Assist the pharmacy team to ensure pharmacy operations run smoothly
  • Fill prescriptions promptly, safely, and accurately
  • Provide caring service that exceeds patient expectations
  • Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs)
  • Demonstrate empathy and genuine care
  • Contribute to a safe and inclusive culture
  • Follow all company SOPs at each workstation
  • Follow pharmacy workflow procedures at each workstation
  • Contribute to positive patient experiences
What we offer
What we offer
  • Dental
  • Vision
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs
  • Parttime
Read More
Arrow Right