Customer Service & Aftersales Specialist Job at Office Angels (Ashford)

Protergia Training Specialist

Protergia Training Specialist to join B2C team, part of M Energy Customer Soluti...

Location

Greece , Paiania

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in Education, Communication, or related field
2+ years of experience in training delivery, preferably in sales, customer service, or retail environments
Previous experience in sales will be considered an asset, with proven ability to deliver Sales and Soft Skills training (e.g. Sales Techniques, Negotiation Skills, and Coaching)
Excellent communication and interpersonal skills, with the ability to adapt training content and delivery to diverse audiences across Retail, B2B, and Customer Care functions
Strong business and customer orientation, demonstrating flexibility and a collaborative approach to align learning initiatives with organizational objectives
Highly organized and analytical, able to manage multiple training projects across locations while assessing effectiveness through KPIs, feedback, and performance data
Proficient in MS Office
familiarity with QA systems, reporting tools, or CRM platforms (e.g. Salesforce) is considered an asset
Fluency in English (written and spoken) required

Job Responsibility

Designing and delivering classroom and eLearning programs focused on sales, customer service (aftersales), and commercial policies, tailored to the specific needs of each channel (Contact Center, Indirect, Retail Stores, Back Office, Customer Support)
Creating and maintaining training materials, including product guides, sales scenarios, and communication frameworks, ensuring alignment with company standards and business strategy
Coordinating the full training cycle from needs analysis and preparation to delivery, evaluation, and continuous improvement based on feedback and performance results
Managing digital learning tools such as the LMS, intranet, and knowledge base, ensuring up-to-date content and accurate training records
Applying innovative learning techniques (e.g., gamification, role plays, blended and accreditation programs) to enhance engagement, knowledge retention, and skill application
Collaborating with Store Inspectors and local teams to support on-the-job learning and deliver consistent, high-quality training experiences across central (Paiania, Athens) and regional sites (e.g., Thessaloniki)

What we offer

Competitive remuneration package
Ticket Restaurant
Preferential household electricity plan
Group Health Insurance program
Pension Plan

Fulltime

Customer Service & Aftersales Specialist

We are seeking a motivated and dynamic Customer Service & Aftersales Specialist ...

Location

United Kingdom , Ashford

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment
Experience processing customer orders
Knowledge of Supply Chain
The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude
Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.)
Strong organisational skills and attention to detail
Self-motivated, goal-oriented, and a team player

Job Responsibility

Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction
Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand
Maintain detailed records of customer interactions, transactions, and feedback in CRM systems
Handle post-sales service requests, including returns, exchanges, and technical support coordination
Conduct outbound calls to both existing and potential customers to promote our client's products and services
Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience
Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team
Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events)
Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion
Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary

What we offer

A newly refurbished office
opportunities for career growth and development within the company
a collaborative and supportive work environment
20 days annual leave + Bank holidays

Fulltime

Customer Service & Aftersales Specialist

We are seeking a motivated and dynamic Customer Service & Aftersales Specialist ...

Location

United Kingdom , Ashford

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment
Experience processing customer orders
Knowledge of Supply Chain
The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude
Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.)
Strong organisational skills and attention to detail
Self-motivated, goal-oriented, and a team player

Job Responsibility

Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction
Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand
Maintain detailed records of customer interactions, transactions, and feedback in CRM systems
Handle post-sales service requests, including returns, exchanges, and technical support coordination
Conduct outbound calls to both existing and potential customers to promote our client's products and services
Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience
Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team
Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events)
Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion
Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary

What we offer

A newly refurbished office
opportunities for career growth and development within the company
a collaborative and supportive work environment
20 days annual leave + Bank holidays

Fulltime

German speaking customer service specialist

In this role, you’ll be the voice of the company, providing crucial support to c...

Location

Hungary , Budapest

Salary:

Not provided

Randstad

Expiration Date

March 18, 2026

Requirements

Fluent in spoken and written German
Intermediate English is also required
Strong problem-solving and critical thinking skills
Resilient, proactive, and comfortable working outside standard hours
A team player with excellent communication and smooth shift handover skills
Detail-oriented with strong accuracy and organizational skills
Able to multitask, prioritize, and perform well under pressure
Knowledge of MS Excel and Outlook is a plus

Job Responsibility

Answer customer calls and emails in German, providing professional support
Handle service requests via portals, ensuring timely logging and compliance
Enter and track requests in the internal system
Schedule service visits and aftersales appointments, even during night hours
Coordinate technician workloads for the next day
Assign and log maintenance jobs accurately
Monitor and update open cases in internal and client systems
Maintain strong customer relationships through clear communication
Collaborate across shifts for smooth operations
Communicate with subcontractors and internal teams for issue resolution

What we offer

Competitive salary
Cafeteria
Modern office in District 13 - hybrid concept
A growing, stable international company with long-term opportunities

Fulltime

!

New

Attorney

We are looking for an experienced Attorney with a strong background in civil lit...

Location

United States , Pleasanton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Active license to practice law in the state of California
Minimum of five years of experience in civil litigation
Proven ability to draft motions, briefs, and discovery documents effectively
Strong research and analytical skills, with a keen attention to detail
Excellent verbal and written communication abilities
Ability to manage multiple cases and deadlines in a fast-paced environment

Job Responsibility

Represent public entities and employees in a variety of civil litigation cases, ensuring the highest standards of advocacy
Draft and file motions, briefs, and other legal documents with precision and attention to detail
Conduct thorough legal research and prepare comprehensive discovery responses
Collaborate closely with team members to develop effective litigation strategies
Participate in hearings, mediations, and trials, presenting cases confidently and professionally
Manage case files from inception through resolution, maintaining organized documentation
Provide legal counsel to clients, ensuring adherence to applicable laws and regulations
Stay updated on relevant legal precedents and changes in civil litigation practices
Foster strong client relationships through clear communication and dedicated representation

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Construction Surveillance Technician

Amentum has an exciting opportunity for a Construction Surveillance Technicians ...

Location

Germany , Berlin

Salary:

Not provided

Amentum

Expiration Date

Until further notice

Requirements

Minimum high school diploma or equivalent
Top Secret/SCI clearance
Government-approved CST certification
Minimum of at least 5 years’ experience in at least one of the following areas of expertise: Construction security surveillance, Technical Surveillance Countermeasures, Industrial or Government security involving counterintelligence, construction quality assurance, or hands on supervisory construction experience

Job Responsibility

Inspecting all construction materials, packages, bags, boxes, crates, and vehicles using x-ray equipment and other technical inspection tools
Perform visual inspections of all work performed by uncleared personnel for anomalies and to identify the introduction of clandestine technical devices
Reviewing construction drawings to ensure all construction performed is in accordance with approved drawings and specifications
Conducting risk analysis to determine the level of surveillance coverage and types of inspection required throughout the construction life cycle
Preventing and/or taking note of any changes in construction that could potentially mask an ulterior purpose
Assessing the potential locations where clandestine technical surveillance devices could be used by hostile intelligence services for the purpose of clandestine surveillance
Perform security escort and access control related duties as assigned

Fulltime

New

General Manager

As a General Manager, you’ll take charge of your restaurant, leading from the fr...

Location

United Kingdom , Even Swindon

Salary:

37000.00 - 44000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven leadership and people management skills
Experience with financial controls, inventory, and reporting
A focus on guest experience and team engagement
The ability to adapt and thrive in a fast-paced environment

Job Responsibility

Full accountability for your restaurant’s performance
Lead, coach and motivate your team to be their best
Deliver on sales, budgets, stock and P&L targets
Ensure food safety, health & safety, and compliance standards are always met
Build strong development plans and schedule efficiently
Keep the energy high, the service smooth, and the culture positive
Communicate clearly with your team, line manager, and support departments

What we offer

Flexible scheduling for real work-life balance
Private healthcare
Achievable bonus – up to 10% of your annual salary
Free meals on shift + discount when off
Employee perks & discounts platform
Career development and progression opportunities
Paid training and full support

Fulltime

New

Supply Chain Agent

The IT Procurement Agent assists the Bombardier Information Solutions (IT) Organ...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Hold a university degree in Business Administration or equivalent
Preferably one (1) year of pertinent IT experience
Understand legal terminology and contracts interpretation
Ability to draft and to manage IT contracts
Have general understanding of IT environments, projects and operations
Have strong skills in communication and in developing good client relations
Demonstrate leadership and flexibility with strong team spirit
Have strong negotiation, research and analytical skills related to financial, business and technological data
Proficient with Microsoft Office Suite and experience using SAP
Result oriented, ability to prioritize tasks and committed to meeting deadlines

Job Responsibility

Work with internal and external stakeholders to determine procurement needs, quality, and delivery requirements
Invite, assess, and award/recommend supplier tenders, bids, quotations, and proposals
Identify cost reduction opportunities and develop strategies to realize savings
Ensure that risk management and compliance standards are rigorously and consistently applied across all contracts with our supply base
Negotiate price reductions with suppliers, commercial T&C (terms and conditions) agreements and maintain relationships with the supplier
Support in the application of contractual remedies against material breaches and the interpretation/application of various contract clauses
Work with internal and external stakeholders to determine procurement needs, quality, and delivery requirements
Develop and maintain constructive and cooperative working relationships with colleagues and management

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Customer Service & Aftersales Specialist

Office Angels

Location:
United Kingdom , Ashford

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 12, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 12, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
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