Customer Service & Aftersales Specialist Job at Office Angels (Ashford)

Protergia Training Specialist

Protergia Training Specialist to join B2C team, part of M Energy Customer Soluti...

Location

Greece , Paiania

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in Education, Communication, or related field
2+ years of experience in training delivery, preferably in sales, customer service, or retail environments
Previous experience in sales will be considered an asset, with proven ability to deliver Sales and Soft Skills training (e.g. Sales Techniques, Negotiation Skills, and Coaching)
Excellent communication and interpersonal skills, with the ability to adapt training content and delivery to diverse audiences across Retail, B2B, and Customer Care functions
Strong business and customer orientation, demonstrating flexibility and a collaborative approach to align learning initiatives with organizational objectives
Highly organized and analytical, able to manage multiple training projects across locations while assessing effectiveness through KPIs, feedback, and performance data
Proficient in MS Office
familiarity with QA systems, reporting tools, or CRM platforms (e.g. Salesforce) is considered an asset
Fluency in English (written and spoken) required

Job Responsibility

Designing and delivering classroom and eLearning programs focused on sales, customer service (aftersales), and commercial policies, tailored to the specific needs of each channel (Contact Center, Indirect, Retail Stores, Back Office, Customer Support)
Creating and maintaining training materials, including product guides, sales scenarios, and communication frameworks, ensuring alignment with company standards and business strategy
Coordinating the full training cycle from needs analysis and preparation to delivery, evaluation, and continuous improvement based on feedback and performance results
Managing digital learning tools such as the LMS, intranet, and knowledge base, ensuring up-to-date content and accurate training records
Applying innovative learning techniques (e.g., gamification, role plays, blended and accreditation programs) to enhance engagement, knowledge retention, and skill application
Collaborating with Store Inspectors and local teams to support on-the-job learning and deliver consistent, high-quality training experiences across central (Paiania, Athens) and regional sites (e.g., Thessaloniki)

What we offer

Competitive remuneration package
Ticket Restaurant
Preferential household electricity plan
Group Health Insurance program
Pension Plan

Fulltime

Customer Service & Aftersales Specialist

We are seeking a motivated and dynamic Customer Service & Aftersales Specialist ...

Location

United Kingdom , Ashford

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment
Experience processing customer orders
Knowledge of Supply Chain
The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude
Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.)
Strong organisational skills and attention to detail
Self-motivated, goal-oriented, and a team player

Job Responsibility

Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction
Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand
Maintain detailed records of customer interactions, transactions, and feedback in CRM systems
Handle post-sales service requests, including returns, exchanges, and technical support coordination
Conduct outbound calls to both existing and potential customers to promote our client's products and services
Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience
Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team
Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events)
Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion
Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary

What we offer

A newly refurbished office
opportunities for career growth and development within the company
a collaborative and supportive work environment
20 days annual leave + Bank holidays

Fulltime

Customer Service & Aftersales Specialist

We are seeking a motivated and dynamic Customer Service & Aftersales Specialist ...

Location

United Kingdom , Ashford

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment
Experience processing customer orders
Knowledge of Supply Chain
The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude
Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.)
Strong organisational skills and attention to detail
Self-motivated, goal-oriented, and a team player

Job Responsibility

Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction
Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand
Maintain detailed records of customer interactions, transactions, and feedback in CRM systems
Handle post-sales service requests, including returns, exchanges, and technical support coordination
Conduct outbound calls to both existing and potential customers to promote our client's products and services
Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience
Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team
Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events)
Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion
Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary

What we offer

A newly refurbished office
opportunities for career growth and development within the company
a collaborative and supportive work environment
20 days annual leave + Bank holidays

Fulltime

New

Foreign Trade Zone / US Customs Specialist

We are looking for a 2+ year Foreign Trade Zone / US Customs Specialist to join ...

Location

United States , Phoenix

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of direct experience with U.S. Customs and Foreign Trade Zones
Strong knowledge of customs regulations and import classifications
Proficiency in conducting audits and preparing detailed compliance reports
Experience working with customs brokerage and managing compliance risks
Solid understanding of due diligence processes within trade compliance
Excellent report writing and documentation skills
Ability to stay updated on regulatory changes and implement necessary adjustments
Strong analytical and problem-solving abilities to address compliance challenges

Job Responsibility

Oversee the classification of imported goods to determine duties and taxes in accordance with U.S. Customs regulations
Conduct comprehensive audits to ensure compliance with annual U.S. Customs requirements
Manage and maintain compliance within foreign trade zones, addressing any regulatory concerns
Prepare detailed reports and documentation to support customs audits and compliance processes
Collaborate with customs brokers to ensure timely and accurate processing of shipments
Identify and mitigate compliance risks through due diligence and proactive measures
Monitor changes in customs regulations and implement necessary adjustments to internal processes
Provide guidance and training to internal teams on customs and foreign trade zone requirements
Support the organization in maintaining compliance with all applicable trade laws
Assist in preparing for and responding to inquiries or audits from regulatory agencies

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
relocation assistance is provided

New

Software Engineer - Functional Programming

Bellroy isn’t a software company that happens to make physical products. We’re a...

Location

Netherlands

Salary:

Not provided

Bellroy

Expiration Date

Until further notice

Requirements

Have spent 2+ years writing production code in a functional language (for example Haskell, Clojure, Elixir, F#, Scala, OCaml, Erlang, or a strongly‑functional style in Rust, Kotlin or Swift)
Take pride in crafting code that's thoughtfully designed and built to last
Are more interested in mastering your craft than climbing the management ladder (though we're open to that changing as you grow with us)
Thrive in a cross-functional environment, collaborating with experts across product design, data science, logistics, and beyond
See your work as more than a paycheck - you're driven by the challenge of creating exceptional solutions
Have an insatiable curiosity for new ideas, whether they come from technical blogs or philosophy podcasts
Want to be part of a company that's using business as a force for good

Job Responsibility

Extending the capabilities of our bespoke e-commerce platform
Integrating with digital marketplaces around the world
Supporting the release of exciting new carry goods
Building an elegant platform to support our growth

What we offer

Learning budget
Culture of continuous learning through hack days, company-wide learning events, weekly Technology Team book clubs and mob programming sessions
Culture where intellectual honesty is expected
Autonomy built into workflow
Tools needed to turn great ideas into reality
Weekly “cooldown” days to improve skills, tooling and workflows

New

Pharmacy Technician

At CVS Health, we’re building a world of health around every consumer and surrou...

Location

United States , Laguna Niguel

Salary:

18.55 USD / Hour

CVS Health

Expiration Date

March 13, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Parttime

New

PHP Laravel Developer

We’re looking for a Backend Developer with a strong foundation in PHP and Larave...

Location

United Kingdom , Leeds

Salary:

38000.00 - 48000.00 GBP / Year

Fynity

Expiration Date

Until further notice

Requirements

3+ years’ experience
Strong commercial experience with PHP
Solid knowledge of the Laravel framework and ecosystem
Experience designing backend structures to support CMS-driven websites
Ability to translate designs and requirements into logical content models
Comfortable working across multiple projects simultaneously

Job Responsibility

Building and maintaining backend applications using PHP and Laravel
Designing and implementing logical content models and CMS architectures
Mapping backend data structures to frontend requirements
Contributing to technical specifications and project scoping
Providing accurate cost estimates for retainers and smaller projects
Delivering clean, efficient, and well-structured code on time
Managing your workload across multiple client projects
Collaborating with the wider development team to explore and adopt new technologies
Supporting best practices across code quality, performance, and maintainability

What we offer

25 days holiday + bank holidays (increasing with service)
Company performance-linked bonus scheme
Comprehensive private health insurance
5% company pension scheme
Access to your own financial coach
Free on-site gym
Hybrid working and flexible hours
Structured personal development and progression pathways
Your birthday off
Regular socials, team events, and an annual summer conference

Fulltime

New

Assistant Director of Engineering

Assists department head in managing budget, capital expenditures, preventative m...

Location

United States

Salary:

77000.00 - 104000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the engineering and maintenance or related professional area
technical training in HVAC-R/electrical/plumbing
OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major
2 years experience in the engineering and maintenance or related professional area
technical training in HVAC-R/electrical/plumbing

Job Responsibility

Assists in effectively planning, scheduling and evaluating preventative maintenance programs
Helps establish priorities for total property maintenance needs
Supervises the day to day operations of Engineering
Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems
Maintains and operates equipment at optimum effectiveness, efficiency and safety
Supervises distribution of repair work orders
Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed
Acts as technical liaison for all departments in property
Supervises Engineering in the absence of the Director of Engineering
Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment

What we offer

Free Meals
Travel Discounts
Benefits Packages

Fulltime

Customer Service & Aftersales Specialist

Office Angels

Location:
United Kingdom , Ashford

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 12, 2026

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Location:United Kingdom , Ashford

Category:Customer Service

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Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 12, 2026

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Job Posted:
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