Customer Service & Aftersales Specialist Job at Office Angels (Ashford)

Protergia Training Specialist

Protergia Training Specialist to join B2C team, part of M Energy Customer Soluti...

Location

Greece , Paiania

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in Education, Communication, or related field
2+ years of experience in training delivery, preferably in sales, customer service, or retail environments
Previous experience in sales will be considered an asset, with proven ability to deliver Sales and Soft Skills training (e.g. Sales Techniques, Negotiation Skills, and Coaching)
Excellent communication and interpersonal skills, with the ability to adapt training content and delivery to diverse audiences across Retail, B2B, and Customer Care functions
Strong business and customer orientation, demonstrating flexibility and a collaborative approach to align learning initiatives with organizational objectives
Highly organized and analytical, able to manage multiple training projects across locations while assessing effectiveness through KPIs, feedback, and performance data
Proficient in MS Office
familiarity with QA systems, reporting tools, or CRM platforms (e.g. Salesforce) is considered an asset
Fluency in English (written and spoken) required

Job Responsibility

Designing and delivering classroom and eLearning programs focused on sales, customer service (aftersales), and commercial policies, tailored to the specific needs of each channel (Contact Center, Indirect, Retail Stores, Back Office, Customer Support)
Creating and maintaining training materials, including product guides, sales scenarios, and communication frameworks, ensuring alignment with company standards and business strategy
Coordinating the full training cycle from needs analysis and preparation to delivery, evaluation, and continuous improvement based on feedback and performance results
Managing digital learning tools such as the LMS, intranet, and knowledge base, ensuring up-to-date content and accurate training records
Applying innovative learning techniques (e.g., gamification, role plays, blended and accreditation programs) to enhance engagement, knowledge retention, and skill application
Collaborating with Store Inspectors and local teams to support on-the-job learning and deliver consistent, high-quality training experiences across central (Paiania, Athens) and regional sites (e.g., Thessaloniki)

What we offer

Competitive remuneration package
Ticket Restaurant
Preferential household electricity plan
Group Health Insurance program
Pension Plan

Fulltime

Customer Service & Aftersales Specialist

We are seeking a motivated and dynamic Customer Service & Aftersales Specialist ...

Location

United Kingdom , Ashford

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment
Experience processing customer orders
Knowledge of Supply Chain
The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude
Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.)
Strong organisational skills and attention to detail
Self-motivated, goal-oriented, and a team player

Job Responsibility

Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction
Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand
Maintain detailed records of customer interactions, transactions, and feedback in CRM systems
Handle post-sales service requests, including returns, exchanges, and technical support coordination
Conduct outbound calls to both existing and potential customers to promote our client's products and services
Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience
Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team
Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events)
Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion
Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary

What we offer

A newly refurbished office
opportunities for career growth and development within the company
a collaborative and supportive work environment
20 days annual leave + Bank holidays

Fulltime

New

Jobber Pricing Manager

The Independent Owner (Jobber) Pricing Manager conducts and documents complex an...

Location

United States , Atlanta

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business, Finance, Marketing, or related field, or equivalent experience
4 – 7 years of experience in Accounting, Pricing, Finance, Marketing or Economics
Ability to explain value propositions and help person understand benefit of following pricing program
Comfortable to work with large amounts of data and to follow process routines
Detail oriented with strong problem solving/decision making skills
Able to establish credibility and build strong relationships
Strong PC skills, with emphasis on Microsoft Office suite of products
Word, Excel, PowerPoint, and Access in particular
Strong analytical skills, disciplined attention to detail, highly organized and thorough
Ability to work independently and conduct analysis of business data, confer with business line leaders, create system documentation, and conduct verbal and written presentations

Job Responsibility

Review Gross Margins versus budgets and forecasts and provide analysis of variances
Encourage Independent owners (Jobbers) to engage in “best practices” relative to pricing
Partner with individual Owners (Jobbers) for assigned business areas to drive improved performance of operating companies
and create, monitor and assist with implementation of strategic operating and investment plans
Work closely with Pricing Management and NAPA Pricing personnel, staying current on pricing trends, processes and strategies for benefit of the Jobbers
Prepare statistical and written reports that effectively communicate financial performance and suggested actions to Owners
Train Independent Owners (Jobbers) and others who can work more directly with jobbers (TSM’s, etc.)
Perform portfolio pricing and profitability analysis to assist in development of price discount recommendations and market price position to achieve sales volume and profit objectives
Perform option margin analysis and competitive price analysis for US
Become proficient in the use of all pricing applications and analytical tools available through both pricing departments

What we offer

Outstanding health benefits and 401K
Stable company. Fortune 200 with a “family” feel
Company Culture that works hard, yet takes care of employees
Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team

Fulltime

New

Direct Care Aide

Aspire of WNY is seeking Direct Care Aides to work in community based homes in t...

Location

United States , Silver Creek

Salary:

16.59 - 19.85 USD / Hour

Aspire of WNY

Expiration Date

Until further notice

Requirements

Must be at least 18 years of age
High School Diploma or GED equivalent
Valid New York State Driver’s License

Job Responsibility

Support people with developmental disabilities with activities of daily living
Ensure safety of the people we support
Provide supports needed for each person to learn and grow
Personal hygiene care
Meal prep and feeding
Administer medication

What we offer

403(b)
403(b) matching
Employee assistance program
Opportunities for advancement
Paid orientation
Paid training
Referral program

New

Head of Network Professional Services

This is a key leadership role with responsibility for setting technical directio...

Location

United Kingdom , Worcester

Salary:

75000.00 - 90000.00 GBP / Year

DataCareers

Expiration Date

Until further notice

Requirements

Significant experience in a senior technical leadership role within a network consultancy, MSP, or systems integrator
Strong hands-on background in enterprise networking technologies (routing, switching, wireless, security, UC)
Cisco certified to CCNP level or higher
Proven experience leading and developing engineering teams
Strong understanding of networking best practice, performance, reliability, and security
Excellent communication skills with the ability to engage confidently with customers and senior stakeholders
Strong organisational, people management, and delivery skills
Full UK driving licence

Job Responsibility

Define and execute the Professional Services engineering strategy, aligned to customer needs and business growth
Own technical standards, solution design quality, and delivery governance across all projects
Ensure projects are delivered on time, within scope, and to agreed technical and security standards
Act as the senior technical escalation point for complex customer issues
Build, lead, and develop a multi-skilled engineering team, fostering a culture of accountability and technical excellence
Oversee skills development, training plans, and performance management
Drive continuous improvement in tools, processes, and delivery methodologies
Work closely with Pre-Sales to translate customer requirements into robust, commercially viable solutions
Partner with Support teams to ensure smooth handover, documentation, and long-term service stability
Act as a senior technical advisor in customer engagements, design workshops, and solution demonstrations

Fulltime

New

Barista

Join Our Barista Team at Farnborough International! Role: Barista – Hospitality ...

Location

United Kingdom , Farnborough

Salary:

13.21 GBP / Hour

Levy

Expiration Date

Until further notice

Requirements

Must be 18+
Must have reliable transport to and from the venue
Previous barista or hospitality experience (minimum 6 months)
Friendly, confident people-person with great customer service skills
Thrives in a busy, fast-paced environment
Team player with a positive, can-do attitude
Attention to detail and pride in drink quality and presentation

Job Responsibility

Preparing and serving barista-style coffee (Cappuccinos, Lattes, Flat whites, Americanos, Espressos & double espressos, Mochas, Hot chocolates & teas)
Steaming and texturing milk to a high standard (including dairy alternatives)
Serving food and grab-and-go items
Managing allergens and dietary requirements
Keeping coffee stations clean, stocked, and presentable
Delivering warm, friendly service with a smile

What we offer

Weekly pay
Flexible shifts to fit around your life
Work at some of the UK’s most exciting, high-profile events
Training & development to grow your barista and hospitality skills
Opportunities to work at other venues nationwide

Parttime

New

Privacy & AI Compliance Specialist

We’re looking for a legally grounded, detail-oriented Privacy & AI Compliance Sp...

Location

United Kingdom

Salary:

Not provided

Bloomreach

Expiration Date

Until further notice

Requirements

3+ years of experience in privacy, data protection, or compliance roles, ideally within a SaaS, technology, or product-focused organization
Strong working knowledge of EU data protection laws, including GDPR and UK GDPR
familiarity with global privacy frameworks such as CCPA is a plus
Familiarity with the EU AI Act or other emerging AI regulatory frameworks
Ability to interpret regulatory requirements and translate them into clear, actionable guidance for business and technical teams
Strong analytical and organizational skills, with a pragmatic, risk-based approach to compliance
Clear and precise written and verbal communication skills, comfortable engaging with both legal and non-legal stakeholders
Experience working cross-functionally in fast-paced, international environments

Job Responsibility

Embed privacy into product development
Partner with product and engineering teams to assess new features and roadmaps for privacy and AI-related risk
Support privacy-by-design and responsible AI principles from ideation through launch
Advise on global privacy and AI compliance
Provide practical guidance on GDPR, UK GDPR, CCPA, and other global data protection frameworks
Support compliance with emerging AI regulations, including the EU AI Act and evolving U.S. AI laws
Oversee vendors and third parties
Conduct privacy and AI compliance assessments for vendors, particularly those handling sensitive data or AI-driven systems
Identify risks, recommend mitigation strategies, and support accountability across third-party relationships
Support audits and governance programs

What we offer

Learning budgets
Professional development programs
A strong coaching culture
Freedom with responsibility
Inclusive and flexible culture
Work remotely with Bloomreach hubs around the world
Culture that prioritizes well-being and personal growth
Flexible working hours
Work virtual-first
Company events

Fulltime

New

Psychologist - Developmental Behavioral Pediatrics

The Section of Developmental Pediatrics provides outpatient interdisciplinary ev...

Location

United States , Winston-Salem

Salary:

40.30 - 60.45 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Master's degree in Psychology (school, clinical, or related) required
Ed. S., Ph.D, and Psy.D completers are also eligible to apply
Eighteen months of clinical experience in psychological assessment with a pediatric population
Previous experience working with children with Autism Spectrum Disorder is preferred, including ability to administer the ADOS-2
Licensure in North Carolina as a Psychological Associate or Licensed Psychologist is preferred
Will consider candidates who are licensure eligible in the state of North Carolina based on their previous training, have passed their required licensure tests, and only need to complete their supervised work experience for licensure
Supervision for psychologists is available within the department

Job Responsibility

The Staff Psychologist selects and administers a variety of psychological tests to pediatric patients based upon patient case history, intake appointments with parents of patients, and testing objectives
Independently interprets tests
Prepares a written narrative report of diagnostic findings
Communicates assessment results to families
Makes recommendations for intervention planning and monitoring based on assessment results
Functions within a multi-disciplinary team of professionals
Option to conduct individual and group therapeutic interventions with children and/or parents If the applicant has training or interest in that area

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Customer Service & Aftersales Specialist

Office Angels

Location:
United Kingdom , Ashford

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 21, 2026

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Location:United Kingdom , Ashford

Category:Customer Service

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Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

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