Customer Service & Aftersales Specialist Job at Office Angels (Ashford)

Protergia Training Specialist

Protergia Training Specialist to join B2C team, part of M Energy Customer Soluti...

Location

Greece , Paiania

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in Education, Communication, or related field
2+ years of experience in training delivery, preferably in sales, customer service, or retail environments
Previous experience in sales will be considered an asset, with proven ability to deliver Sales and Soft Skills training (e.g. Sales Techniques, Negotiation Skills, and Coaching)
Excellent communication and interpersonal skills, with the ability to adapt training content and delivery to diverse audiences across Retail, B2B, and Customer Care functions
Strong business and customer orientation, demonstrating flexibility and a collaborative approach to align learning initiatives with organizational objectives
Highly organized and analytical, able to manage multiple training projects across locations while assessing effectiveness through KPIs, feedback, and performance data
Proficient in MS Office
familiarity with QA systems, reporting tools, or CRM platforms (e.g. Salesforce) is considered an asset
Fluency in English (written and spoken) required

Job Responsibility

Designing and delivering classroom and eLearning programs focused on sales, customer service (aftersales), and commercial policies, tailored to the specific needs of each channel (Contact Center, Indirect, Retail Stores, Back Office, Customer Support)
Creating and maintaining training materials, including product guides, sales scenarios, and communication frameworks, ensuring alignment with company standards and business strategy
Coordinating the full training cycle from needs analysis and preparation to delivery, evaluation, and continuous improvement based on feedback and performance results
Managing digital learning tools such as the LMS, intranet, and knowledge base, ensuring up-to-date content and accurate training records
Applying innovative learning techniques (e.g., gamification, role plays, blended and accreditation programs) to enhance engagement, knowledge retention, and skill application
Collaborating with Store Inspectors and local teams to support on-the-job learning and deliver consistent, high-quality training experiences across central (Paiania, Athens) and regional sites (e.g., Thessaloniki)

What we offer

Competitive remuneration package
Ticket Restaurant
Preferential household electricity plan
Group Health Insurance program
Pension Plan

Fulltime

New

Customer Service & Aftersales Specialist

We are seeking a motivated and dynamic Customer Service & Aftersales Specialist ...

Location

United Kingdom , Ashford

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment
Experience processing customer orders
Knowledge of Supply Chain
The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude
Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.)
Strong organisational skills and attention to detail
Self-motivated, goal-oriented, and a team player

Job Responsibility

Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction
Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand
Maintain detailed records of customer interactions, transactions, and feedback in CRM systems
Handle post-sales service requests, including returns, exchanges, and technical support coordination
Conduct outbound calls to both existing and potential customers to promote our client's products and services
Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience
Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team
Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events)
Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion
Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary

What we offer

A newly refurbished office
opportunities for career growth and development within the company
a collaborative and supportive work environment
20 days annual leave + Bank holidays

Fulltime

Customer Service & Aftersales Specialist

We are seeking a motivated and dynamic Customer Service & Aftersales Specialist ...

Location

United Kingdom , Ashford

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment
Experience processing customer orders
Knowledge of Supply Chain
The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude
Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.)
Strong organisational skills and attention to detail
Self-motivated, goal-oriented, and a team player

Job Responsibility

Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction
Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand
Maintain detailed records of customer interactions, transactions, and feedback in CRM systems
Handle post-sales service requests, including returns, exchanges, and technical support coordination
Conduct outbound calls to both existing and potential customers to promote our client's products and services
Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience
Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team
Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events)
Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion
Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary

What we offer

A newly refurbished office
opportunities for career growth and development within the company
a collaborative and supportive work environment
20 days annual leave + Bank holidays

Fulltime

German speaking customer service specialist

In this role, you’ll be the voice of the company, providing crucial support to c...

Location

Hungary , Budapest

Salary:

Not provided

Randstad

Expiration Date

March 18, 2026

Requirements

Fluent in spoken and written German
Intermediate English is also required
Strong problem-solving and critical thinking skills
Resilient, proactive, and comfortable working outside standard hours
A team player with excellent communication and smooth shift handover skills
Detail-oriented with strong accuracy and organizational skills
Able to multitask, prioritize, and perform well under pressure
Knowledge of MS Excel and Outlook is a plus

Job Responsibility

Answer customer calls and emails in German, providing professional support
Handle service requests via portals, ensuring timely logging and compliance
Enter and track requests in the internal system
Schedule service visits and aftersales appointments, even during night hours
Coordinate technician workloads for the next day
Assign and log maintenance jobs accurately
Monitor and update open cases in internal and client systems
Maintain strong customer relationships through clear communication
Collaborate across shifts for smooth operations
Communicate with subcontractors and internal teams for issue resolution

What we offer

Competitive salary
Cafeteria
Modern office in District 13 - hybrid concept
A growing, stable international company with long-term opportunities

Fulltime

!

New

Healthcare Assistant & Lead Healthcare Assistant

Are you passionate about supporting older people and making a meaningful differe...

Location

Ireland , Cork

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in elderly care is desirable but not essential (training may be provided)
QQI Level 5 in Healthcare Support or equivalent is an advantage
A caring, patient and respectful approach to supporting older people
Ability to work flexible shifts including days, nights, and weekends
Strong commitment to resident safety, dignity and wellbeing
Applicants must have legal entitlement to work in Ireland

Job Responsibility

Deliver person-centred care to residents with dignity and respect
Support residents with activities of daily living where required
Encourage independence and social engagement
Maintain a clean, safe and comfortable living environment
Build positive relationships with residents, families, and colleagues
Follow all health, safety and safeguarding procedures
Assist with compliance processes, inspections, and quality standards
Lead Healthcare Assistants will also assist in guiding care teams, supporting best practice, and helping maintain high standards of care delivery

What we offer

Flexible working hours to support work–life balance
Local employment opportunities within the Douglas, Cork area
Competitive rates of pay in line with experience and role
Supportive team environment with ongoing training and development
Employee wellbeing initiatives
Uniform provided
Free on-site parking
Meals provided while on duty

New

Bakery Team Member

Join us to "Change Hospitality For Good". Here at the Cornish Bakery, we want to...

Location

United Kingdom , Falmouth

Salary:

8.05 - 12.80 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Eligible to live and work in the UK

Job Responsibility

Make the World’s Best Coffee
Deliver Outstanding Customer Service
Prepare Award Winning Food
Maintain High standards within the Bakery
Be part of a Team who strive to Aim Higher at all times

What we offer

50% discount on food and drink
Pasty Perks – bespoke reward system offering discounts and savings on favourite brands
Financial well-being benefit through Stream – save directly from wages into a high interest savings account or access wages before pay-day
Employer funded health and wellbeing services with access to a 24/7 GP line, Employee Assistance Program and discounted gym memberships
Paid birthday day off
Member of the shareholder fund (service dependent)
Team social events with in-bakery incentives
Up to 28 days of holiday (including bank holidays), pro rata if necessary

New

Housekeeping Assistant

In Glasgow's prestigious West End, Kelvinside Manor provides luxurious accommoda...

Location

United Kingdom , Glasgow

Salary:

12.27 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience from a housekeeping or domestic cleaning role
Basic understanding of infection control, COSHH, and compliance standards
Ability to follow instructions and cleaning schedules
Ability to report issues
Ability to work well with others in a professional and courteous manner
Pride in your work, attention to detail, time management, and respectful communication
Ability to work well as part of a team or on your own
Demonstrating a kind and caring nature to all within the care home
Satisfactory references
Disclosure Scotland Scheme Membership (PVG)

Job Responsibility

Maintaining the highest levels of cleanliness in public areas and bedrooms within the home
Responsible for the wash, dry, iron and put away of laundry
Ensuring that our residents' care home facilities, public areas and rooms are maintained to the highest cleaning standards
Replenish and maintain supplies in both resident rooms and common areas
Communicate effectively with residents and colleagues to address needs and concerns

What we offer

Competitive benefits
Overtime rates
Flexible working hours considered

Parttime

New

Product Manager - Observability AIOps

We are looking for a Product Manager - Observability AIOps to lead the strategy,...

Location

Salary:

Not provided

Coca-Cola HBC

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s in Computer Science, IT, or related field
5+ years in Observability and AIOps within hybrid, complex environments
Strong knowledge of FSO (APM, logs, traces, RUM), SLI/SLOs, and service topology
Hands on with Dynatrace or similar smart observability (i.e. Datadog, Splunk, New Relic) and AIOps engines (correlation, deduplication, anomaly detection, auto remediation)
Experience integrating with ServiceNow, SAP, CI/CD pipelines, cloud services (Azure, AWS, GCP), and automation platforms
Solid understanding of modern application architectures, networks, databases, and infrastructure
Excellent communication and stakeholder management skills
Fluent in English

Job Responsibility

Define and execute the product vision and roadmap for Observability and AIOps, aligned with company objectives
Develop capabilities across metrics, logs, traces, RUM/synthetics, topology, and AI driven insights (anomaly detection, forecasting, correlation)
Prioritize features that enhance reliability, reduce MTTR, automate L1/L2 tasks, and improve customer experience
Collaborate with engineering, platform teams, and partners to ensure effective instrumentation, intelligent alerting, and automated workflows
Integrate Observability with ServiceNow, CI/CD, cloud platforms, and business processes to streamline operations
Leverage analytics to detect issues proactively, reduce noise, and optimize performance and resource usage
Champion an observability first and automation driven culture across teams

What we offer

Coaching and mentoring programs
Development opportunities
Equal opportunity employer
IT Equipment
Work with iconic brands
Supportive team

Customer Service & Aftersales Specialist

Office Angels

Location:
United Kingdom , Ashford

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 21, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Customer Service & Aftersales Specialist

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Location:United Kingdom , Ashford

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 21, 2026

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Job Posted:
January 21, 2026