Customer Service & Aftersales Specialist Job at Office Angels (Ashford)

Protergia Training Specialist

Protergia Training Specialist to join B2C team, part of M Energy Customer Soluti...

Location

Greece , Paiania

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in Education, Communication, or related field
2+ years of experience in training delivery, preferably in sales, customer service, or retail environments
Previous experience in sales will be considered an asset, with proven ability to deliver Sales and Soft Skills training (e.g. Sales Techniques, Negotiation Skills, and Coaching)
Excellent communication and interpersonal skills, with the ability to adapt training content and delivery to diverse audiences across Retail, B2B, and Customer Care functions
Strong business and customer orientation, demonstrating flexibility and a collaborative approach to align learning initiatives with organizational objectives
Highly organized and analytical, able to manage multiple training projects across locations while assessing effectiveness through KPIs, feedback, and performance data
Proficient in MS Office
familiarity with QA systems, reporting tools, or CRM platforms (e.g. Salesforce) is considered an asset
Fluency in English (written and spoken) required

Job Responsibility

Designing and delivering classroom and eLearning programs focused on sales, customer service (aftersales), and commercial policies, tailored to the specific needs of each channel (Contact Center, Indirect, Retail Stores, Back Office, Customer Support)
Creating and maintaining training materials, including product guides, sales scenarios, and communication frameworks, ensuring alignment with company standards and business strategy
Coordinating the full training cycle from needs analysis and preparation to delivery, evaluation, and continuous improvement based on feedback and performance results
Managing digital learning tools such as the LMS, intranet, and knowledge base, ensuring up-to-date content and accurate training records
Applying innovative learning techniques (e.g., gamification, role plays, blended and accreditation programs) to enhance engagement, knowledge retention, and skill application
Collaborating with Store Inspectors and local teams to support on-the-job learning and deliver consistent, high-quality training experiences across central (Paiania, Athens) and regional sites (e.g., Thessaloniki)

What we offer

Competitive remuneration package
Ticket Restaurant
Preferential household electricity plan
Group Health Insurance program
Pension Plan

Fulltime

New

Customer Service & Aftersales Specialist

We are seeking a motivated and dynamic Customer Service & Aftersales Specialist ...

Location

United Kingdom , Ashford

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment
Experience processing customer orders
Knowledge of Supply Chain
The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude
Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.)
Strong organisational skills and attention to detail
Self-motivated, goal-oriented, and a team player

Job Responsibility

Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction
Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand
Maintain detailed records of customer interactions, transactions, and feedback in CRM systems
Handle post-sales service requests, including returns, exchanges, and technical support coordination
Conduct outbound calls to both existing and potential customers to promote our client's products and services
Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience
Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team
Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events)
Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion
Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary

What we offer

A newly refurbished office
opportunities for career growth and development within the company
a collaborative and supportive work environment
20 days annual leave + Bank holidays

Fulltime

New

Operator

Are you an experienced operator ready for the next step in your career? Join Lam...

Location

Netherlands , Kruiningen

Salary:

3600.00 EUR / Month

Randstad

Expiration Date

July 30, 2029

Requirements

Minimum of 3 years' experience as an operator OR a technical degree (engineering, vapro)
Willing to work in a 5-shift system (6 days of work, 4 days weekend)

Job Responsibility

Operate and adjust modern production lines, ensuring our product meets top-quality standards
Monitor the production process, troubleshoot issues, and take ownership from start to finish
Be responsible for machine setup, daily line adjustments, and quality checks at every stage
Work closely with a buddy system, supporting your growth and development

What we offer

Work in a stable 5-shift system
Easy to reach & free parking

Fulltime

New

Vp, Americas Financial Crime Business Oversight Compliance

Join us as a VP, Americas Financial Crime Business Oversight Compliance, Payment...

Location

United States , New York

Salary:

145000.00 - 200000.00 USD / Year

Barclays

Expiration Date

Until further notice

Requirements

Experience in financial crime oversight or AML advisory covering the Financial Technology and Money Service Business sectors
Experience in financial crime investigations and/or SAR filings
Ability to lead regulatory initiatives and provide strategic advisory at a senior level
Knowledge of both US and global regulatory frameworks, with hands-on experience navigating complex compliance requirements

Job Responsibility

Identification and assessment of compliance risks through thorough reviews of business activities, changes, processes, testing and systems
Identification and investigation of potential market abuse, including but not limited to, Insider Dealing, Unlawful Disclosure, Market Manipulation or Anti-Competitive Conduct
Conduct investigation of compliance risk events or breaches
Oversight and check and challenge of corrective actions and preventative measures to avoid future occurrences
Implementation of compliance policies and procedures in line with regulatory requirements and ensuring that the bank’s internal policies are aligned with international standards, including jurisdictional requirements
Collaboration with 1LOD, other relevant Compliance teams and legal, and relevant risk management functions to facilitate a comprehensive approach to compliance and risk management
Identification, investigation and oversight of potential money laundering, terrorist financing or other financial crime

Fulltime

New

Teacher

The governors, Headteacher, staff, and children of Lanercost Church of England P...

Location

United Kingdom , Brampton

Salary:

Not provided

Eden View Care and Response

Expiration Date

January 30, 2026

Requirements

Is aspirational, kind, and resilient
Is enthusiastic, reflective, and highly motivated
Can contribute to and further enhance our high standards
Uses a restorative and relational approach to behaviour
Has a proven record of successful teaching and learning
Builds excellent relationships with children and families
Is passionate about inclusion and ensuring every child is valued

Job Responsibility

Teach a mixed-age Key Stage 1 class

What we offer

A friendly, supportive, and collaborative staff team
A dedicated and effective Leadership Team
Happy, enthusiastic, and engaged children
A strong culture of professional development and support
A welcoming community committed to high-quality education

Fulltime

New

Production Technician

Are you a skilled technician looking for a new and challenging role? We're looki...

Location

Netherlands , Middelburg

Salary:

3600.00 EUR / Month

Randstad

Expiration Date

August 30, 2027

Requirements

Strong technical or mechanical aptitude
Flexibility to work in a 5-shift schedule
A technical degree is a significant advantage

Job Responsibility

Run and fine-tune advanced machinery and production lines
Supervise manufacturing processes, resolve technical faults, and maintain a high standard of output
Collaborate with a supportive team, benefiting from a structured training and mentorship program
Handle equipment configuration, perform daily inspections, and maintain rigorous quality checks

What we offer

Easy to reach & free parking
Structured training and mentorship program
Great prospects for advancement

Fulltime

New

Equity Research Insurance, AVP

Join Barclays as an Equity Research Insurance, AVP, where you’ll have the chance...

Location

United States , New York

Salary:

125000.00 - 175000.00 USD / Year

Barclays

Expiration Date

Until further notice

Requirements

Ability to conduct detailed analysis and valuation of companies
Proficiency in financial modelling and interpreting highly detailed financial statements
Deep understanding of the specific industry or sector being covered
Solid written and verbal communication
The ability to effectively convey research investment recommendations to clients
FINRA licensing: SIE, S63, S86, S87

Job Responsibility

Collaborate with senior analysts to produce comprehensive research reports and presentations
Monitor market trends, economic indicators, and company news to update and refine investment solutions
Engage with institutional clients to communicate the research findings and provide strategic recommendations
Analysis of market, sector, corporate and/or economic data to help develop investment theses
Presentation of Research views to Barclays Clients
Engagement with Markets, Client Strategy and other stakeholders, to raise awareness of your Research
Provision of insights and Research views to internal Clients
Collaboration with the Supervisory Analyst, Compliance and other stakeholders to ensure Research is produced and delivered in a compliant manner

Fulltime

New

Cover Supervisor

We are seeking an enthusiastic individual to support the supervision of classes ...

Location

United Kingdom , Keswick

Salary:

26403.00 - 27694.00 GBP / Year

Eden View Care and Response

Expiration Date

February 06, 2026

Requirements

Commitment to safeguarding and promoting the welfare of children and young people
Expected to share the school's safeguarding commitment
Subject to an enhanced DBS check
Subject to all appropriate pre-employment checks, including on-line and social media screening

Job Responsibility

Support the supervision of classes when the usual teacher is absent for short-term reason
Maintain high standards for all pupils
Demonstrate respect for pupils' social, cultural, linguistic, religious and ethnic backgrounds

Fulltime

Customer Service & Aftersales Specialist

Office Angels

Location:
United Kingdom , Ashford

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 21, 2026

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