Customer Service & Aftersales Specialist Job at Office Angels (Ashford)

Protergia Training Specialist

Protergia Training Specialist to join B2C team, part of M Energy Customer Soluti...

Location

Greece , Paiania

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in Education, Communication, or related field
2+ years of experience in training delivery, preferably in sales, customer service, or retail environments
Previous experience in sales will be considered an asset, with proven ability to deliver Sales and Soft Skills training (e.g. Sales Techniques, Negotiation Skills, and Coaching)
Excellent communication and interpersonal skills, with the ability to adapt training content and delivery to diverse audiences across Retail, B2B, and Customer Care functions
Strong business and customer orientation, demonstrating flexibility and a collaborative approach to align learning initiatives with organizational objectives
Highly organized and analytical, able to manage multiple training projects across locations while assessing effectiveness through KPIs, feedback, and performance data
Proficient in MS Office
familiarity with QA systems, reporting tools, or CRM platforms (e.g. Salesforce) is considered an asset
Fluency in English (written and spoken) required

Job Responsibility

Designing and delivering classroom and eLearning programs focused on sales, customer service (aftersales), and commercial policies, tailored to the specific needs of each channel (Contact Center, Indirect, Retail Stores, Back Office, Customer Support)
Creating and maintaining training materials, including product guides, sales scenarios, and communication frameworks, ensuring alignment with company standards and business strategy
Coordinating the full training cycle from needs analysis and preparation to delivery, evaluation, and continuous improvement based on feedback and performance results
Managing digital learning tools such as the LMS, intranet, and knowledge base, ensuring up-to-date content and accurate training records
Applying innovative learning techniques (e.g., gamification, role plays, blended and accreditation programs) to enhance engagement, knowledge retention, and skill application
Collaborating with Store Inspectors and local teams to support on-the-job learning and deliver consistent, high-quality training experiences across central (Paiania, Athens) and regional sites (e.g., Thessaloniki)

What we offer

Competitive remuneration package
Ticket Restaurant
Preferential household electricity plan
Group Health Insurance program
Pension Plan

Fulltime

New

Customer Service & Aftersales Specialist

We are seeking a motivated and dynamic Customer Service & Aftersales Specialist ...

Location

United Kingdom , Ashford

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment
Experience processing customer orders
Knowledge of Supply Chain
The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude
Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.)
Strong organisational skills and attention to detail
Self-motivated, goal-oriented, and a team player

Job Responsibility

Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction
Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand
Maintain detailed records of customer interactions, transactions, and feedback in CRM systems
Handle post-sales service requests, including returns, exchanges, and technical support coordination
Conduct outbound calls to both existing and potential customers to promote our client's products and services
Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience
Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team
Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events)
Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion
Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary

What we offer

A newly refurbished office
opportunities for career growth and development within the company
a collaborative and supportive work environment
20 days annual leave + Bank holidays

Fulltime

Customer Service & Aftersales Specialist

We are seeking a motivated and dynamic Customer Service & Aftersales Specialist ...

Location

United Kingdom , Ashford

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment
Experience processing customer orders
Knowledge of Supply Chain
The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude
Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.)
Strong organisational skills and attention to detail
Self-motivated, goal-oriented, and a team player

Job Responsibility

Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction
Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand
Maintain detailed records of customer interactions, transactions, and feedback in CRM systems
Handle post-sales service requests, including returns, exchanges, and technical support coordination
Conduct outbound calls to both existing and potential customers to promote our client's products and services
Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience
Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team
Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events)
Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion
Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary

What we offer

A newly refurbished office
opportunities for career growth and development within the company
a collaborative and supportive work environment
20 days annual leave + Bank holidays

Fulltime

German speaking customer service specialist

In this role, you’ll be the voice of the company, providing crucial support to c...

Location

Hungary , Budapest

Salary:

Not provided

Randstad

Expiration Date

March 18, 2026

Requirements

Fluent in spoken and written German
Intermediate English is also required
Strong problem-solving and critical thinking skills
Resilient, proactive, and comfortable working outside standard hours
A team player with excellent communication and smooth shift handover skills
Detail-oriented with strong accuracy and organizational skills
Able to multitask, prioritize, and perform well under pressure
Knowledge of MS Excel and Outlook is a plus

Job Responsibility

Answer customer calls and emails in German, providing professional support
Handle service requests via portals, ensuring timely logging and compliance
Enter and track requests in the internal system
Schedule service visits and aftersales appointments, even during night hours
Coordinate technician workloads for the next day
Assign and log maintenance jobs accurately
Monitor and update open cases in internal and client systems
Maintain strong customer relationships through clear communication
Collaborate across shifts for smooth operations
Communicate with subcontractors and internal teams for issue resolution

What we offer

Competitive salary
Cafeteria
Modern office in District 13 - hybrid concept
A growing, stable international company with long-term opportunities

Fulltime

!

New

Apprentice Multitrader

Becoming an apprentice at AxisCLC is an excellent opportunity to gain practical ...

Location

United Kingdom , Liverpool

Salary:

8.00 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

GCSE 4 & above (A-C) in Maths & English or equivalent
Good communication
Presentable
Positive attitude to work
Attention to detail

Job Responsibility

Ensure the effective delivery of service in line with Axis Health and Safety policies and procedures
Ensure and undertake any recording of work and administration required by Axis standards and timescales
Report any Health and Safety issues and outstanding defects to your Supervisor, Contracts Manager, Health and Safety team and Apprentice Co-ordinator
Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants
Attend Axis Induction, Health and Safety training, Toolbox talks and College Induction
Undertake multi-trade work to a safe, clean, and high-quality standard
Learn how to cost multi-trade area work with your Axis Mentor, identifying cost reduction methods
Ensure college course attendance is 100% and college absence communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college
Ensure that you meet your operative on time daily
Communicate any absence from work as per your contractual terms and conditions

What we offer

Pension scheme and life assurance
Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work-related events
23 days’ holiday + bank holidays
Access to Perkbox (discounts, perks & wellbeing offers)
1 paid volunteer day
Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching

Fulltime

New

Catering Assistant

Are you looking for that next step in your career, then you've come to the right...

Location

United Kingdom , Shafton

Salary:

7692.30 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Great customer service skills
ideally from a catering or retail background
ability to undergo an enhanced DBS check

Job Responsibility

Working as part of the catering team to provide a friendly, efficient and hygienic service
Assist in the preparation of food and snacks
Counter service and till work
Keeping the kitchen and restaurant areas in a clean and tidy state at all times

What we offer

Free meal supplied on shift
Free qualifications and career development opportunities
Staff discount scheme at over 850 retailers
Monthly opportunities for the best teams to win shopping vouchers
All school holidays off

Parttime

New

Domestic/laundry assistant

An exciting opportunity has arisen for a Domestic/Laundry Assistant to join our ...

Location

United Kingdom , Southport

Salary:

12.60 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Caring nature and positive attitude
desire to deliver high standard domestic and laundry service
previous domestic experience preferred
commitment to highest levels of cleanliness, hygiene and appearance
ability to demonstrate compassion and empathy towards older people
team player but able to work on own initiative
dependable and flexible to meet needs of residents and home
alternate weekend availability required

Job Responsibility

Ensuring clean safe environment for residents, visitors and staff
following daily schedule for cleaning
hoovering
dusting
polishing
shampooing carpets
mopping floors
any other duties as required
laundry duties for all clothing and bedding
ensuring everything is labelled and washed according to washing instructions

What we offer

Fortnightly pay
28 days paid annual leave (pro rata)
free uniform
cost of DBS paid
fully paid induction training
£200 refer a friend bonus

Fulltime

New

Senior Accounting Manager

My client, a Professional Services Firm in Boston is hiring a Senior Accounting ...

Location

United States , Boston

Salary:

130000.00 - 150000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Degree in Accounting, Finance or related
8+ years of Accounting experience
Professional Services Industry experience highly preferred

Job Responsibility

Report to the Director of Finance and oversee Accounting for the company

What we offer

Bonus
great benefits
growth potential
hybrid working arrangement

Fulltime

Customer Service & Aftersales Specialist

Office Angels

Location:
United Kingdom , Ashford

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 21, 2026

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Office Angels

Location:United Kingdom , Ashford

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 21, 2026

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