Jobs Remote jobs Sign In

360 Resourcing Solutions · Customer Service

Customer Service Advisor

United Kingdom, Southend-on-Sea Employment contract 12.24 GBP / Hour · Job Posted March 26, 2026

Job Link Share

Job Description

Do you have a passion for helping others? Join our mission to support customers on their parenting journey! We are looking for an experienced and empathetic Customer Service Advisor to join our dynamic team, providing expert advice and support on behalf of Tommee Tippee. If you're eager to help our customers navigate the ups and downs of parenthood with care and expertise, this role is perfect for you!

Job Responsibility

Being there for our customers, offering support and guidance when they need a helping hand during their parenting journey
Acting as a brand ambassador for Tommee Tippee, upholding their core values
Ensuring the customer is at the heart of every conversation, whether it's over the phone, social media, web chat, or email, leaving them with a positive impression of you, Tommee Tippee, and Ventrica
Providing sales through service, assisting customers with order processing and recommending the right products for their needs

Requirements

Experience in customer service, ideally within a contact centre environment, with a focus on delivering exceptional customer experiences
A passion for working with a world-leading baby brand, and the desire to help set them apart from the competition
A genuine passion for delivering excellent customer service, ensuring a compassionate, empathetic approach with every interaction
The ability to deal with challenging situations and address sensitive topics with care and professionalism
Outstanding social service etiquette, with the ability to adapt your communication style to suit the needs of each customer
The ability to troubleshoot methodically and explain solutions in a clear, simple manner
Strong written and verbal communication skills, with the ability to determine the appropriate level of detail for customer queries
Confident IT skills to navigate customer service software and manage customer information accurately

360 Resourcing Solutions - All Job Offers

12.24 GBP / Hour · Southend-on-Sea

Customer Service Advisor

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst

Similar Jobs for

Customer Service Advisor

8 matching positions

Customer Service Advisor

This is a temporary summer role ending end of August 2026. Working 37.5 hours pe...

Location

United Kingdom , St Asaph

Salary

24980.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Good level of knowledge on customer service
professional, prompt and courteous manner
empathy
collaborative teamwork skills
ability to manage and prioritize workload
compliance with GDPR policies and procedures
willingness to learn and develop knowledge of GreenThumb products

Job Responsibility

Job Responsibility

Engage with customers across phone, post, live chat and email
provide advice and guidance on GreenThumb treatments
set up Direct Debits
onboard new customers
reschedule treatments
handle complaints using customer care action plan
upsell additional products
log and maintain accurate records
manage and prioritize daily workload
work collaboratively as part of a team

Fulltime

Customer Service Advisor

Our client based in Waterbeach has seasonal availability for Customer Service Ad...

Location

United Kingdom , Waterbeach

Salary

12.71 GBP / Hour

Xpert Resourcing

Expiration Date

Until further notice

Requirements

Great communication skills
Excellent telephone manner
Proficient in IT packages
Can-do attitude
Be able to work in a fast paced environment
Positive 'can do approach'

Job Responsibility

Job Responsibility

Provide a professional and efficient customer service to customers
Dealing with customer incoming calls in a timely manner and updating the system accordingly
Managing all enquiries accurately, keeping customers informed on the progress of their orders
Processing customer emails on a daily basis, sending professional replies within expected time scales
Approaching all administrative duties with an organised manner completing each job efficiently

Fulltime

Customer Service Advisor

As a Customer Service Advisor you will be the first point of contact for our cus...

Location

United Kingdom , Birkenhead

Salary

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working within a telephone-based customer service/contact centre environment
Professional approach
Outstanding communication and customer service skills
Strong written, oral and interpersonal skills
An ability to work using own initiative within boundaries
An ability to in work in a fast-paced environment
An ability to work effectively with people across a wide range of levels and responsibilities
Good IT/Keyboard skills
Attention to detail
Good team working skills

Job Responsibility

Job Responsibility

To take inbound calls from customers as a result of a motor incident, validating cover and ancillary products as well as assessing liability
To collate data accurately and effectively
To provide an excellent customer experience by way of a friendly telephone manner and active listening
To provide clear communication to customers and/or their representatives
To meet own targets and SLAs
To liaise with external companies and internal departments in a timely and professional manner in order to effectively process the customers claim notification
To resolve any issues avoiding expressions of dissatisfaction escalating into complaints
To contribute towards continuous improvement with generation of ideas
To question and challenge peers/managers where processes and procedures do not meet expectations and any activity that does not place customers interests at the heart of how we do business
To drive your own development by actively seeking development opportunities

What we offer

22 days plus bank holidays or day in lieu
Hybrid working model (in relevant role)
2 x Volunteering days to support charitable initiatives
Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan – claim back dental / physio / optical appointments
My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Funded driving theory test (in relevant role)

Fulltime

Customer Service Advisor

Customer Service Advisor (Part-Time) - Location: Spectrum 3, Spectrum Business P...

Location

United Kingdom , Seaham

Salary

14044.55 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Fully on-site role based in Seaham office (SR7 7TT)
Remote working is not available
Must be able to commit to 2 weeks of full-time training in the office (Monday to Friday 9:00am – 5:00pm)
Confident communicator with strong listening skills
Empathetic, patient, and customer-focused
Proactive problem-solver with attention to detail
Positive, resilient, and eager to learn

Job Responsibility

Job Responsibility

Handling inbound customer service and complaint calls
Understanding customer needs and recommending suitable solutions
Building rapport and delivering a personalised experience
Troubleshooting issues and providing clear, effective resolutions
Turning challenging conversations into positive outcomes

What we offer

Fully paid training and ongoing development
Commission and performance incentives
28 days holiday (pro rata, including bank holidays)
Your birthday off paid
Pension scheme
High-street discount hub
Supportive, inclusive team culture

Parttime

Customer Service Advisor

Office Angels are delighted to be working with a long-standing and valued client...

Location

United Kingdom , Glasgow

Salary

26000.00 - 28000.00 GBP / Year

Expiration Date

Until further notice

Requirements

Experience in customer service or a client-facing administrative role
Strong communication skills with a professional, confident approach
Highly organised with the ability to manage multiple priorities
A proactive, solutions-focused mindset
Comfortable working in a fast-paced, structured environment
Experience within financial services would be advantageous

Job Responsibility

Job Responsibility

Acting as a key point of contact, building trusted relationships with clients
Managing queries from initial contact through to resolution in a timely, professional manner
Working closely with internal teams and external partners to keep processes running smoothly
Providing clear updates and confidently managing expectations
Delivering a consistently high standard of service across all interactions
Maintaining accurate records and supporting overall team performance
Seamlessly working across multiple portals, navigating systems efficiently to manage queries with speed and accuracy

What we offer

Competitive salary
Private medical cover & death in service (post-probation)
Pension scheme
Ongoing training and support towards professional qualifications
Wellbeing support and employee benefits platform
A collaborative, supportive team environment

Fulltime

Customer Service Advisor

Customer Services Representative (6-Month FTC) 📍 Brighton 💰 £26,227 pro rata ⏰...

Location

United Kingdom , Brighton

Salary

26227.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Customer-focused with strong problem-solving skills
Excellent communication and attention to detail
Able to work independently and as part of a team
Confident using Microsoft Office and Outlook
Previous customer service experience preferred

Job Responsibility

Job Responsibility

Handle inbound customer enquiries
Resolve queries and provide account support
Take ownership of issues through to resolution
Identify opportunities to improve processes
Work closely with colleagues across the team

Fulltime

Customer Service Advisor

CCP has been asked by an established and unique betting brand to assist them wit...

Location

United Kingdom , St Albans

Salary

25000.00 - 30000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Demonstrate a high level of communication skills, both verbal and written, in a timely and accurate manner.
Apply understanding and empathy whilst proactively dealing with enquiries.
Look to continually improve and be receptive of feedback and suggestions.
Possess good sporting knowledge and knowledge of major sporting events.
Good numeracy and literacy skills.
Be able to offer a flexible working schedule, including evenings, weekends, and bank holidays.
Ideally have experience working in a contact centre environment.

Job Responsibility

Job Responsibility

effectively deal with enquiries in a timely, thorough, and professional manner.
take full ownership of the enquiries and see them through to resolution

What we offer

Highly competitive salary
Bonus Scheme
25 days holiday, increasing to 30 after 4 years
Generous life assurance
Regular social events
Private parking
Annual season ticket loan
Pension
Private health care
Various discounts for gyms, travel and cinema tickets

Fulltime

Customer Service Advisor

The Customer Consultant role at Solus is built around clear communication, organ...

Location

United Kingdom , North London

Salary

28808.00 - 33312.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Strong customer service experience, ideally in a customer-facing role
A full UK driving licence, with confidence driving customer vehicles
Clear and professional communication skills, face-to-face and over the phone
A calm and organised approach, even when managing multiple tasks
Pride in representing the business when interacting with customers
A positive, team-focused attitude

Job Responsibility

Job Responsibility

Keep customers updated on the progress of their vehicle repair
Handle queries calmly and professionally, providing clear and timely responses
Collect and deliver customer vehicles safely and courteously when required
Arrange and coordinate vehicle movements and transport activity
Support site operations, including parts coordination and basic administration
Work closely with technicians, production teams and site leaders
Help maintain a welcoming, organised and professional site environment

What we offer

Competitive salary based on location, skills, experience, and qualifications
Bonus opportunity tied to your performance and the overall success of Solus
Company pension scheme with employer contributions
33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days
Save money with up to 40% discount on Aviva products and other retailer discounts
Share in Aviva's success through the Aviva Save As You Earn scheme
Supportive policies including parental and carer's leave
Wellbeing focus with tools like Group Income Protection and 24/7 GP access

Fulltime