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Customer Service Advisor

https://www.office-angels.com Logo

Office Angels

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Location:
United Kingdom , East London

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

32000.00 - 38000.00 GBP / Year
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Job Description:

London Bridge Office Angels have a great new opportunity for a Customer Service Advisor to join a leading manufacturer in the Beauty and Wellness Market.

Job Responsibility:

  • Manage and process sales orders, confirmations, invoices, and purchase orders
  • Provide exceptional support to customers, via phone and email
  • Work to internal timelines to ensure timely order fulfilment
  • Investigate and resolve customer inquiries and complaints
  • Manage data and documentation
  • Collaborate with various departments to ensure order accuracy and smooth processes
  • Stay up-to-date with product knowledge to enhance customer service
  • Other duties and as when required

Requirements:

  • Experience in a similar Customer Advisor role within an office environment is desirable
  • Experience within a similar industry is desirable
  • Confident IT skills
  • Awareness of ISO Standards, health and safety and data protection
  • Excellent communication skills, both written and verbal
What we offer:
  • A friendly and supportive work environment
  • Potential monthly and yearly bonus depending on company performance

Additional Information:

Job Posted:
August 18, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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