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Are you interested in the sports fashion industry? Do you have a constant desire to challenge yourself? Do you like helping people? If you speak Polish & English on a native level and you live in Barcelona? then this is an amazing professional opportunity for you! ASICS is a multinational and world-famous sports brand that manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Customer Service Advisor with a sporty and positive attitude to join their team in Barcelona. Together with their young and dynamic team, you will offer the best possible experience for customers all over the EMEA region.
Job Responsibility:
Delivering a best-in-class consumer experience attending consumers in all sort of questions or issues regarding their orders, services etc. through different channels (issues during pre-sales, mid-sales and after-sales)
Data entry and maintenance of data related to the consumers at a local market level into the CRM platform
Managing cases and E-commerce questions using the software tools provided
Requirements:
Able to work from Barcelona
Native or fluent level of Polish
Full professional level of English
Enjoy taking care of and helping people
Knowledge of Social Networks would be highly valued
Team player who is also able to work independently
Attentive, empathetic, flexible and proactive
Good communication skills
Passionate about sports
Eager to learn
Nice to have:
Germail will be a plus
What we offer:
Ticket restaurant (10€ per working day)
Employee discount on ASICS products
Free gym at the office + laundry services
Modern working environment
Joining an international company that is a premium True Sports Performance brand
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