Customer Service Advisor, Randstad

Customer Service Advisor

Randstad

Location:
United Kingdom, Basildon

Category:
Customer Service

Contract Type:
Employment contract

Salary:

13750.00 GBP / Year

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Job Description:

We are looking for a Customer Service Advisor to join our team in Basildon on a part-time basis. This role involves scheduling appointments, liaising with clients and subcontractors to meet Service Level Agreements, and ensuring materials are ready for appointments. You will also handle complex repairs and customer service issues. This is a fantastic opportunity to join a growing team and develop your skills in a dynamic environment.

Job Responsibility:

Liaise with clients, subcontractors, and supervisors to schedule appointments
Ensure Service Level Agreements are met
Liaise with supervisory teams and buyers to ensure materials are ready
Use the MSi system to schedule operatives and subcontractors
Discuss complex repairs and deal with demanding customers

Requirements:

Good working knowledge of Microsoft Office
Strong administration, organisational & communication skills
Experience in repairs & maintenance or trade-based background

What we offer:

Benefits package included
Part-time hours
Monday to Friday work
Join a growing team
Develop your skills

Additional Information:

Job Posted:
June 04, 2025

Expiration:
August 30, 2025

Employment Type:

Parttime

Work Type:

On-site work

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