Customer Service Advisor, Office Angels

Office Angels

Location:
United Kingdom, Chessington

Category:
Customer Service

Contract Type:
Not provided

Salary:

25000.00 - 28000.00 GBP / Year

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Job Description:

Join Our Clients team as a Customer Service Advisor in Chessington! Are you passionate about providing exceptional customer service? Do you thrive in a collaborative environment where your contributions are valued? If so, we have the perfect opportunity for you! Our client is looking for a dedicated and enthusiastic Customer Service Advisor to join their dynamic team in Chessington.

Job Responsibility:

Provide excellent support over the phone and via email, addressing inquiries and resolving issues promptly
Assist with processing orders, returns, and exchanges to ensure a seamless customer experience
Maintain a thorough understanding of our products to effectively assist customers and provide accurate information
Handle customer complaints with empathy and professionalism, striving for swift and satisfactory resolutions
Work closely with other team members to ensure customer queries are resolved efficiently
Keep accurate records of customer interactions and transactions

Requirements:

Previous experience in a customer service role
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to work well in a team and independently
Proficiency in using customer service software and Microsoft Office

What we offer:

Convenient Location
Supportive Team Environment
Competitive Salary
Great Benefits package

Additional Information:

Job Posted:
July 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Service Advisor