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Customer Service Advisor

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Office Angels

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Location:
United Kingdom , Raynes Park

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

25000.00 - 32000.00 GBP / Month
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Job Description:

We are currently recruiting on behalf of our client for a Customer Service Advisor to join their professional and friendly team. This is a full-time, permanent position offering a great work-life balance, a warm team environment, and the opportunity to make a real difference in client experience. The role is ideal for someone who is proactive, personable, well-organised, and passionate about providing high-quality service.

Job Responsibility:

  • Handle client enquiries by phone, email, and live chat with professionalism and warmth
  • Schedule appointments and bookings accurately and efficiently
  • Make customer care calls and arrange appropriate follow-up support
  • Greet clients on arrival and help them feel welcome and at ease
  • Prepare seminar rooms for training events
  • Maintain simple spreadsheets with accuracy
  • Use initiative to support business operations and enhance customer experience

Requirements:

  • Excellent written and verbal communication skills
  • Warm, friendly, and confident manner when interacting with clients
  • Accurate, reliable, and professional approach to work
  • High level of computer literacy
  • Well-presented, with a smart appearance
  • Strong sense of initiative and a desire to learn and progress
  • Team player who thrives in a collaborative environment
  • Previous experience in a customer-facing role preferred
  • Must be a non-smoker and non-vaper
  • Must demonstrate high levels of reliability and discretion
  • Comfortable working independently when remote (Mondays optional)
What we offer:
  • On-site parking
  • Private medical insurance
  • 28 days paid holiday (plus bank holidays)
  • Supportive and positive workplace culture

Additional Information:

Job Posted:
May 29, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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