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We're delighted to be working with a well-established and friendly company based in Brighouse, who are looking to welcome a Customer Service Administrator to their team on a full-time, permanent basis. This is a fantastic opportunity for someone with customer service experience in an office environment who is looking to take the next step in their career.
Job Responsibility:
Handling incoming calls and emails from customers
Raising, managing and responding to customer tickets
Providing updates on deliveries and returns
Liaising with internal teams to ensure timely and accurate resolutions
Maintaining accurate records and system updates
Requirements:
Previous customer service experience within an office-based environment is a distinct advantage
Confident communicating via phone and email
Well organised with strong attention to detail
Comfortable working in a fast-paced, customer-focused role