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Customer Service Advisor

Rullion

Location:
United Kingdom , Manchester

Category:
Customer Service

Contract Type:
Not provided

Salary:

12.60 GBP / Hour

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Job Description:

Join our Compassionate Team! Are you ready to kick the year off and make a meaningful impact while working? Rullion is seeking Full Time Agents for our Funeral Care Plan Team to provide support during critical moments. If you're empathetic and have a strong background in customer service within an FCA-regulated environment, we want you to be part of our dedicated team.

Job Responsibility:

Provide professional and regulated customer service to clients regarding funeral plans
Ensure FCA compliance in all customer interactions
Handle sensitive customer data in accordance with Data Protection regulations
Assist clients with inquiries, policy details, and plan management

Requirements:

FCA-Regulated Experience: Candidates must have previous experience working in a financial services or FCA-regulated role
Customer Service Background: Experience in a call centre or customer service environment
Strong Compliance Awareness: Understanding of FCA guidelines and Data Protection regulations
Empathy & Professionalism: Ability to support customers during sensitive conversations

What we offer:

Central Location: Our opportunities are based at a head office location in the heart of Manchester, providing you with a convenient and accessible workplace

Additional Information:

Job Posted:
January 15, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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