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Customer Service Advisor

360 Resourcing Solutions

Location:
United Kingdom , Seaham

Category:
Customer Service

Contract Type:
Employment contract

Salary:

25555.53 GBP / Year

Save Job

Job Description:

At ResQ, we’re not just offering jobs, we’re offering careers where people thrive. We’re looking for enthusiastic, people-focused individuals who love connecting with customers, solving problems, and making a real difference. Don't worry about experience! We provide full, paid training to ensure you are confident and ready to succeed from day one.

Job Responsibility:

Handle inbound queries & complaint calls from customers
Exploring & matching the customers’ needs within the household
Build rapport and leave every customer feeling valued
Assist customers with inquiries, troubleshoot issues, and provide effective solutions

Requirements:

Great listener and communicator
Empathetic and customer-focused
Strong problem-solving abilities and attention to detail
Resilient, patient, and positive mindset

Nice to have:

Experience in retail, care, warehouse, hospitality, hair & beauty, customer service, or sales

What we offer:

Commission
Full training & ongoing development opportunities
Exciting incentives & rewards
28 days holiday (including bank holidays) + your birthday off paid
Pension scheme
Exclusive discount hub with top high-street brands

Additional Information:

Job Posted:
February 07, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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Frontend Developer , Secretary , Talent Manager , Salesforce Administrator , Data Analyst

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