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Customer Service Advisor

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Office Angels

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Location:
United Kingdom , Hemel Hempstead

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

13.50 - 15.00 GBP / Hour
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Job Description:

The ideal candidate is a strong problem solver with a passion for customer service, joining a vibrant team as a Complaints Assistant. This role plays a key part in ensuring clients feel heard, supported, and valued.

Job Responsibility:

  • Manage incoming complaints with a cheerful and professional demeanor
  • Collaborate with various departments to resolve issues promptly
  • Document and track complaints to ensure follow-up and resolution
  • Provide accurate information and updates to clients regarding their concerns
  • Assist in identifying trends and suggesting improvements to our processes

Requirements:

Strong problem solver with a passion for customer service

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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