Customer Service Advisor Job at 360 Resourcing Solutions (Aylesford)

Customer Service Advisor

360 Resourcing Solutions

Location:
United Kingdom , Aylesford

Category:
Customer Service

Contract Type:
Not provided

Salary:

28364.72 GBP / Year

Save Job

Apply Position

Job Description:

Are you enthusiastic and passionate and looking to join a fast-paced customer service team? We are looking for a Customer Service Advisor who will ensure our customers receive an efficient and positive experience and service. Working hours for the Customer Service Advisor role will be 42.5 hours per week between 08:00 and 18:00 on a rota basis (will include weekend working on a rota basis). Shift pattern will vary between 08:00 – 17:00 and 09:00 – 18:00. You will be working on a full time, permanent basis and in return will receive a competitive salary of £28,364.72 per annum! To be successful in this role you will need to be confident, friendly and have a great telephone manner as the primary function of this role is communicating with all of our new, existing and potential customers!

Job Responsibility:

Answering incoming calls and handling queries via telephone and email
Inputting orders onto the sales system
Producing credit notes and invoices
Performing administrative duties such as updating customer accounts and producing delivery notes and invoices
Dealing with customer queries in a professional and courteous manner

Requirements:

You have had previous telephone experience – call centre or customer service orientated
You will be highly motivated
You will be reliable and trustworthy
You will have excellent communication skills
You will be a strong team player
You will be computer literate – (Excel, Word)
Previous experience in fresh produce is preferred but not essential

Nice to have:

Previous experience in fresh produce is preferred but not essential

What we offer:

31 days holiday (including bank holidays)
Payment reward for Friend Referrals
20% staff discount on our online shop
Long Service Awards
Development & Training opportunities
Onsite staff canteen area offering refreshments

Additional Information:

Job Posted:
May 04, 2026

Employment Type:

Fulltime

Work Type:

On-site work

360 Resourcing Solutions - All Job Offers

Job Link Share:

Compare pay for this role

Aggregated ranges from job postings for Customer service advisor.

Customer service advisor salary