Customer Service Advisor Job at Plusnet (Cardiff)

Customer Service Advisor

Customer Service Advisors wanted! Angard Staffing is the dedicated provider of C...

Location

United Kingdom , Sunderland

Salary:

12.97 GBP / Hour

Angard Staffing

Expiration Date

Until further notice

Requirements

Passion for delivering great customer experiences
Confidence in taking consecutive phone calls and handling complaints
Ability to prioritize and manage workloads
Flexible and adaptable to changing customer demands
Enthusiastic and responsive
Self-motivated, able to work independently or as part of a team
Ability to work under pressure and meet deadlines
Good level of spoken English and clear communication skills

Job Responsibility

Provide first-time solutions for customers via telephone and email
Handle consecutive phone calls and manage complaints effectively
Deliver excellent quality of service within agreed handling time

Fulltime

Customer Service Advisor

Customer Service Advisors wanted! Angard Staffing is the dedicated provider of C...

Location

United Kingdom , Barnsley

Salary:

12.97 GBP / Hour

Angard Staffing

Expiration Date

Until further notice

Requirements

Passion for delivering great customer experiences
Confidence in taking consecutive phone calls and handling complaints
Ability to prioritize and manage workloads
Flexible and adaptable to changing customer demands
Enthusiastic and responsive
Self-motivated, able to work independently or as part of a team
Ability to work under pressure and meet deadlines
Good level of spoken English and clear communication skills

Job Responsibility

Provide first-time solutions for customers via telephone and email
Handle consecutive phone calls and manage complaints effectively
Deliver excellent quality of service within agreed handling time

Fulltime

Customer Service Advisor

Customer Service Advisors wanted! Angard Staffing is the dedicated provider of C...

Location

United Kingdom , Coventry

Salary:

12.97 GBP / Hour

Angard Staffing

Expiration Date

Until further notice

Requirements

Passion for delivering great customer experiences
Confidence in taking consecutive phone calls and handling complaints
Ability to prioritize and manage workloads
Flexible and adaptable to changing customer demands
Enthusiastic and responsive
Self-motivated, able to work independently or as part of a team
Ability to work under pressure and meet deadlines
Good level of spoken English and clear communication skills

Job Responsibility

Provide first-time solutions for customers via telephone and email
Handle consecutive phone calls and manage complaints effectively
Deliver excellent quality of service within agreed handling time

Fulltime

Customer Service Advisor

Customer Service Advisors wanted! Angard Staffing is the dedicated provider of C...

Location

United Kingdom , Plymouth

Salary:

12.97 GBP / Hour

Angard Staffing

Expiration Date

Until further notice

Requirements

Passion for delivering great customer experiences
Confidence in taking consecutive phone calls and handling complaints
Ability to prioritize and manage workloads
Flexible and adaptable to changing customer demands
Enthusiastic and responsive
Self-motivated, able to work independently or as part of a team
Ability to work under pressure and meet deadlines
Call centre/contact centre experience is essential. Strong transferable skills from other customer service backgrounds will be considered
Good level of spoken English and clear communication skills

Job Responsibility

Provide first-time solutions for customers via telephone and email
Handle consecutive phone calls and manage complaints effectively
Deliver excellent quality of service within agreed handling time

Fulltime

Customer Service Advisor

Customer Service Advisors wanted! Angard Staffing is the dedicated provider of C...

Location

United Kingdom , Glasgow

Salary:

12.97 GBP / Hour

Angard Staffing

Expiration Date

Until further notice

Requirements

Passion for delivering great customer experiences
Confidence in taking consecutive phone calls and handling complaints
Ability to prioritize and manage workloads
Flexible and adaptable to changing customer demands
Enthusiastic and responsive
Self-motivated, able to work independently or as part of a team
Ability to work under pressure and meet deadlines
Call centre/contact centre experience is essential
Good level of spoken English and clear communication skills

Job Responsibility

Provide first-time solutions for customers via telephone and email
Handle consecutive phone calls and manage complaints effectively
Deliver excellent quality of service within agreed handling time

Fulltime

Customer service advisor

For Foundever's office in Copenhagen, we are looking for a Customer Service Advi...

Location

Denmark , Copenhagen

Salary:

20000.00 DKK / Month

Foundever

Expiration Date

Until further notice

Requirements

Speak Norwegian fluently
Love exceeding customers’ expectations
Want to be part of a strong team at a dynamic workplace
Want the option of working from home
Possess communication skills
Have a great attitude to teamwork
Provide a stable and calm working environment
Have an internet connection with the option of connecting with a LAN-cable
Living in and have a registered address in Denmark

Job Responsibility

Deliver an exceptional support and service of the best diabetes health care products on the market over phone and email to product users who contact us with questions on function, handling orders, or any other enquiries
Be part of continually developing and optimizing our project and processes in order to ensure happy customers
Do administrative support for our management team by doing ad-hoc-tasks like back-office assignments
Ensure that you are continually compliant with our KPI’s in regards to call length, service level and quality of service
Comply with client standards, code of conduct, and fully live up to the moral codex

What we offer

9% Free Choice Account
Pension Scheme - Foundever pays 10%
Great development opportunities
5 paid personal days annually on top of the holiday scheme
A fantastic working environment with social events like board summer parties, social calls, team events
The option of working from home if located in Denmark
Provided with necessary equipment (computer screens, headset, keyboard)

Fulltime

German Speaking Customer Service Advisor

To provide a professional outbound service to company points of contact to discu...

Location

United Kingdom , Remote

Salary:

Not provided

Foundever

Expiration Date

Until further notice

Requirements

Fluent in English and German
Previous experience in customer service, preferably in the financial industry
Computer literate: Word-processing, Excel, internet and general systems usage
Ability to work under pressure, detail oriented and flexible
Strong interpersonal, communication and customer service skills
Initiative, ability to multitask and prioritise
Experience in cards business or an interest in financial matters highly valued, although not essential
Sense of urgency and responsibility required
Problem solving and conflict resolution
Effectively prioritise time & manage work to deadlines

Job Responsibility

Researching and reviewing company expenditure and usage of self-service tool known as MiVision
Working closely with the accounts Regional Sales Managers to discuss each individual client and how best to support them
Outbound calling to identify customer’s needs and potential opportunities, passing warm sales leads back to the account
Providing general product information
Promoting the benefits of MiVision and the self-service options it can fulfil
Dealing with enquiries related to the client’s product range, whilst providing a high standard of service
Working closely with the Corporate Cards team if follow up is required
To develop and maintain a full technical knowledge of client products and services
To deal with all correspondence as requested/required
Diarising and logging of all calls accurately to ensure follow up calls are completed as and when needed

What we offer

4 weeks training consisting of classroom style courses and side-by-side with an experienced Customer Service Representative
Perks: employee benefits scheme that works with the best UK retailers
Learning and Development courses
Career opportunities within the account

Fulltime

Customer Service Advisor

Join us at Barclays as a Customer Service Advisor and help make a real differenc...

Location

United Kingdom , Glasgow

Salary:

26500.00 GBP / Year

Barclays

Expiration Date

Until further notice

Requirements

Background in customer service, retail, hospitality, or any other role where you've supported customers
Passion for helping people
Empathy and dedication
Ability to work a shift pattern between 7am and 11pm, including some weekends
Ability to provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Ability to collaborate across multiple digital channels
Ability to enhance the bank's digital capabilities
Ability to provide exceptional customer service
Ability to support the collaboration of internal stakeholders
Ability to support teams within the business operations function

Job Responsibility

Provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Collaboration across multiple digital channels to personalise each interaction with a customer
Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support
Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time
Support teams within the business operations function as needed, including risk management, compliance and collections
Comply with all regulatory requirements and internal policies related to customer care
To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard
Likely to have responsibility for specific processes within a team

What we offer

Pension plan
Private medical insurance
Life insurance
Income protection
Full training
Support of our collaborative team
Hybrid working
Opportunities to thrive
Structured approach to hybrid working

Fulltime

Customer Service Advisor

Plusnet

Location:
United Kingdom , Cardiff

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 06, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer service advisor

German Speaking Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Plusnet

Location:United Kingdom , Cardiff

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 06, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer service advisor

German Speaking Customer Service Advisor

Customer Service Advisor

Location:
United Kingdom , Cardiff

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
January 06, 2026