This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Ready to start a career where you make a real difference and help Britain achieve net zero? Join EDF and shape your future with us. Success is Personal – and your journey is yours to own. As a Customer Service Advisor, you’ll be the voice of EDF Business Solutions, supporting customers and helping businesses on their sustainability journey. You’ll play a key role in delivering exceptional service and building relationships that matter. You’ll join us on a salary starting of £25,719 per annum, based at our #Exeter office in Gadeon House. Initially, you’ll work full time on site for training and onboarding, with flexibility to explore hybrid options later. This is your chance to grow in a supportive team and learn new skills. We’ll give you the tools and training to succeed and the opportunity to shape a career that’s unique to you.
Job Responsibility:
Responding to customer queries via phone & email
Taking ownership of issues and resolving them efficiently
Collaborating with colleagues to deliver the best solutions
Identifying opportunities to improve customer experience
Supporting a high-performing team culture focused on growth
Requirements:
Strong communication skills for phone & email
Ability to navigate multiple IT systems confidently
A proactive approach to resolving customer queries
Teamwork skills to collaborate and share ideas
Willingness to learn and adapt in a fast-paced environment
Previous experience working within a commercial Customer Service role
What we offer:
Potential for an annual bonus
Market-leading pension scheme
Customisable benefits such as electric vehicle leasing
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