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Customer Service Advisor

Brook-St Hiredonline

Location:
United Kingdom , Edinburgh

Category:
Customer Service

Contract Type:
Not provided

Salary:

13.86 GBP / Hour

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Job Description:

Join Our Client as a Call Centre Operator in Edinburgh! Are you passionate about delivering excellent customer service and looking for a rewarding opportunity? Our client, a reputable organisation, is hiring for a temporary Call Centre Operator based in Edinburgh. This role offers a friendly environment, competitive pay, and the chance to develop your skills within a supportive team.

Job Responsibility:

Handling incoming calls, written correspondence, and routine requests with professionalism
Collating and analysing fairly complex information or data to support decision-making
Overseeing administrative procedures and ensuring smooth processes within the team
Following set procedures while exercising some independent judgement under supervision

Requirements:

At least 2 years of customer service experience, ideally within a contact centre environment
Five GCSEs at Grade C or above, including English Language or equivalent
NVQ Business Administration Level 2 or suitable clerical experience
Good knowledge and experience of using Microsoft Office applications
Strong keyboard skills and excellent communication skills, both oral and written
Ability to work effectively in a team and follow procedures

Additional Information:

Job Posted:
April 24, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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