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Customer Service Advisor

United Kingdom, Manchester 13.13 GBP / Hour · Job Posted February 17, 2026
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Job Description

We're looking for confident Customer Services Representatives to join a growing contact centre in their online chat based team. You'll help customers with their financial services queries, providing clear, accurate support and making every interaction a pleasure. This is a temporary role initially for a period of up to twelve weeks but may offer permanent opportunities for customer service superstars as the company continues to grow.

Job Responsibility

  • Handle online and telephone based enquiries with professionalism
  • Resolve queries and offer informed guidance based on standard operating responses
  • Build excellent product knowledge and deliver great service

Requirements

  • Customer focused individuals with examples in a contact centre, retail, hospitality or face to face environment
  • Strong written English communication skills and attention to detail
  • Calm under pressure, organised, and resilient when things get busy

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