Customer Service Advisor

At Sykes Holiday Cottages, we’re passionate about creating unforgettable holiday experiences across the UK and Ireland. With over 23,000 holiday homes and more than 30 years of industry expertise, we’ve grown into one of the UK’s fastest-growing holiday let agencies. We’re now looking for enthusiastic and customer-focused Customer Service Advisors to join our Chester Head Office team. If you enjoy helping people, solving problems, and delivering exceptional service in a fast-paced environment, we’d love to hear from you. As a Customer Service Advisor, you’ll play a key role in supporting customers who have booked their holiday through our third-party partners. You’ll manage inbound enquiries via telephone and client portals, helping customers feel informed, reassured, and excited about their holiday plans. You’ll work closely with colleagues across our Customer Success function to deliver efficient, compliant, and high-quality customer experiences every day.